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Comfort Suites Concord Mills

2.5 out of 5.0

Recent guest reviews

The room was bigger than I expected, updated, the bed was comfty and the place was clean! It's in a great location. Downside is you can hear the traffic alittle. Overall good stay!

Great! Never been so comfortable at a hotel. Their rooms are spacious and clean. If I visit that area again, I would choose the same hotel.

The hotel was in okay condition. When I checked in, the guy at the counter seemed like he didnt really want to be there. No smile or warm greeting. Sometimes after a 6 hour drive that goes a long way. The other staff members i saw after that seemed pretty friendly though. Breakfast was good! Its also in a great location right by the highway. The toilet had to be held down to fully flush and during our last day, there was no hot water because all the water heaters went down in the entire hotel. Because of my initial interaction upon arriving at the hotel and the hot water and toilet situation, i would not stay there again.

This was a me time trip without the family. I enjoyed my stay. It was close to everything and I will definitely stay here again. It was peaceful and quiet.

Overall my stay was pretty good , could use some more pillows but still a good trip.

The suite was very spacious which was very nice. Everything was old but we did notice that one entire floor was closed as it was being updated. The breakfast had variety and was good. I think this will be a nice place when they finish working on it.

Very nice and clean. Friendly staff. Everything was as it looked online.

Very clean from the front door to the room, pool good & staff very helpfull, Burges, chicken & steak across the street, burger place has great shakes!

THE POOL AREA WAS A COOL 50 DEGREES AND THE ATER EVEN COLDER. NOT UP TO COMFORT SUITES STANDARDS AND NO HOT TUB.

We couldn't have asked for more, at the Comfort Suites, Concord Mills. The home made hot breakfasts were excellent. The room was beautiful. I really enjoyed the swimming pool. The room was kept clean.

One of the best in the Charlotte area. Loved this one. 3rd time staying on this side of Charlotte. One of the very best :)

We were visiting family and chose Comfort Suites based on previous reviews. We were extremely happy with the room, service, breakfast but felt that they needed to do a better job with the vacuum. We certainly would chose Comfort Suites for any trip in the future

The Comfort Suites at Concord was a nice experience. The Breakfast was horrible, however there are several restaurants within walking distance that was a plus. The bed was comfortable, the room was clean. It is an older place so don't expect everything to be shiny and dust free however, it was clean. The price was a little high but it was race weekend and I understand the prices go up during this weekend. I would not stay there any other time.

7800 Gateway Lane NW Concord NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Indoor pool
  • Fitness center

Comfort Suites Concord Mills is located within a mile (2 km) of Concord Mills and Rocky River Golf Club. This 84-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Located centrally in Concord, it's also near Charlotte Motor Speedway and Sea Life Charlotte-Concord.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 84 recently renovated rooms feature microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests staying at Comfort Suites Concord Mills enjoy an indoor pool, a fitness center, and free WiFi in public areas. You'll find RV, bus, and truck parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 3

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Comfort Suites Concord Mills

Everyone (3) Business (3) Couples (3) Family (4)
4

pleasantly surprised

Everyone

The room was bigger than I expected, updated, the bed was comfty and the place was clean! It's in a great location. Downside is you can hear the traffic alittle. Overall good stay!

By , from Columbia on Nov 17, 2017

5

comfort suites

Everyone

Great! Never been so comfortable at a hotel. Their rooms are spacious and clean. If I visit that area again, I would choose the same hotel.

By , from NC on Sep 11, 2017

Review comment responded on Sep 13, 2017

Thank you for the kind words! We look forward to serving you in the near future!

3

okay stay

Everyone

The hotel was in okay condition. When I checked in, the guy at the counter seemed like he didnt really want to be there. No smile or warm greeting. Sometimes after a 6 hour drive that goes a long way. The other staff members i saw after that seemed pretty friendly though. Breakfast was good! Its also in a great location right by the highway. The toilet had to be held down to fully flush and during our last day, there was no hot water because all the water heaters went down in the entire hotel. Because of my initial interaction upon arriving at the hotel and the hot water and toilet situation, i would not stay there again.

By on Feb 15, 2016

4

me time

BusinessTravelers

This was a me time trip without the family. I enjoyed my stay. It was close to everything and I will definitely stay here again. It was peaceful and quiet.

By on Mar 26, 2015

3

panthers football game

Families

Overall my stay was pretty good , could use some more pillows but still a good trip.

By on Sep 16, 2014

3

convenient location

Families

The suite was very spacious which was very nice. Everything was old but we did notice that one entire floor was closed as it was being updated. The breakfast had variety and was good. I think this will be a nice place when they finish working on it.

By on Aug 25, 2014

4

good choice!.

Couples

Very nice and clean. Friendly staff. Everything was as it looked online.

By on Jun 16, 2014

4

very good place

Couples

Very clean from the front door to the room, pool good & staff very helpfull, Burges, chicken & steak across the street, burger place has great shakes!

By on Mar 16, 2013

1

pool area and pool are rated at a zero

BusinessTravelers

THE POOL AREA WAS A COOL 50 DEGREES AND THE ATER EVEN COLDER. NOT UP TO COMFORT SUITES STANDARDS AND NO HOT TUB.

By on Dec 20, 2012

5

our vacation

Families

We couldn't have asked for more, at the Comfort Suites, Concord Mills. The home made hot breakfasts were excellent. The room was beautiful. I really enjoyed the swimming pool. The room was kept clean.

By on Nov 16, 2012