Sleep Inn & Suites at Concord Mills

2.5 star property
Hotel with free breakfast, near Great Wolf Lodge Water Park

Choose dates to view prices

Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Restaurant
In-room safe, desk, iron/ironing board, free WiFi
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Concord Mills
    ‪12 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

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Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(50 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Concord

Great Wolf Lodge Water Park is a short stroll from Sleep Inn & Suites at Concord Mills, and other popular attractions like Concord Mills are within a mile (2 km). This 116-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Great Wolf Lodge Water Park - 12 min walk - 0.7 miles
  • Concord Mills - 12 min walk - 0.7 miles
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 1.5 miles
  • Hendrick Motorsports Complex - 4 min drive - 1.7 miles
  • Charlotte Motor Speedway - 4 min drive - 2.5 miles

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬3 min walk
  • ‪Burger King - ‬3 min drive

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
Guests of Sleep Inn & Suites at Concord Mills enjoy a gym, free WiFi in public areas, and conference space. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Frequently asked questions

Are free cancellation options available at Sleep Inn & Suites at Concord Mills?

Sleep Inn & Suites at Concord Mills offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Sleep Inn & Suites at Concord Mills?

This hotel is located in Concord, a short 15-minute walk from Great Wolf Lodge Water Park and also 18 minutes on foot from Concord Mills. You'll also find Charlotte Motor Speedway and PNC Music Pavillion within a short drive.

Will I be able to park at Sleep Inn & Suites at Concord Mills?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Sleep Inn & Suites at Concord Mills have a casino on the premises?

No, Sleep Inn & Suites at Concord Mills doesn't have a casino.

Is there an indoor pool at Sleep Inn & Suites at Concord Mills?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from May until September.

Is Sleep Inn & Suites at Concord Mills a good place to stay for couples?

Couples will appreciate amenities like a seasonal outdoor pool, free breakfast, and a terrace at this hotel.

Are there hot tubs at Sleep Inn & Suites at Concord Mills?

No, there isn't a spa tub at this hotel.

Does Sleep Inn & Suites at Concord Mills have a restaurant with a breakfast menu?

Sleep Inn & Suites at Concord Mills offers free buffet breakfast on weekday mornings though there is no restaurant.

Does Sleep Inn & Suites at Concord Mills allow pets to stay free of charge?

No, pets aren't allowed at Sleep Inn & Suites at Concord Mills though service animals are welcome.

Are there connecting rooms at Sleep Inn & Suites at Concord Mills?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sleep Inn & Suites at Concord Mills?

The closest major airport to Sleep Inn & Suites at Concord Mills is Concord, NC (USA-Concord Regional), which is 2.6 mi away (5 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 19.5 mi away (23-minute drive).

Are there rooms with balconies at Sleep Inn & Suites at Concord Mills?

No, there aren't any guestrooms with balconies at Sleep Inn & Suites at Concord Mills.

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1029 reviews
Rating 8 - Good. 264 out of 1029 reviews
Rating 6 - Okay. 162 out of 1029 reviews
Rating 4 - Poor. 79 out of 1029 reviews
Rating 2 - Terrible. 98 out of 1029 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. Could smell marijuana in the hotel often. Beds not very comfortable.
Stayed 2 nights in Mar 2025

4/10 Poor

Barry

Disliked: Amenities, property conditions & facilities
It just wasn’t what I saw in pictures
Stayed 1 night in Apr 2025

8/10 Good

Monyell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

The front desk was kind and accommodating during our stay. Easy check in and check out. Had what we needed.
Stayed 2 nights in Apr 2025

2/10 Terrible

bradley

Stayed 1 night in Mar 2025

2/10 Terrible

bradley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights and chose it due to the good reviews and price point. immediately noticed the room dirty when we arrived and asked to switch rooms but we're unable to. The first night there we noticed a green colored Toyota (lic plate_ Georgia_woth marines logo on it number _ AK AK. this vehicle sat in front of our room with a man sitting inside his vehicle for the entirety of our sta. I told the hotel staff (day shift_night shift_the manager) that my wife and I were very uncomfortable with this and would like to change rooms immediately. needless to say they didn't change our room or offer any sort of remediation to this problem. thr final night there i literally had to rebook through Expedia to get another room. *To top off the whole experience, my bank debit card was compromised amd my bank account was frozen for the next 7 days. I will never ever stay in this hotel again or any of its affiliates. *Also found a camera, literal video camera on the armoire in the room they moved us to Room 106 from our previous room #129
Stayed 1 night in Mar 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud and Dingy

10/10 don't recommend
Stayed 6 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Mostly fine

Overall it was fine but the smell of old cigarette smoke was noticeable and unpleasant
Stayed 1 night in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleep Inn by the Speedway

This Charlotte NC-area property is one of many right by highway 85. Its close to the speedway, and the Concord Mills Mall. Staff is very friendly and helpful. In the lobby, there's a daily breakfast with coffee available all day. The dining room attendant is a cheerful lady who goes out of her way to make you feel welcomed. The room had a microwave and fridge. The one thing that we disliked was the tiny Cuisinart coffee maker, now found in most hotels. It makes a mess, and weak coffee to boot.
Stayed 3 nights in Apr 2025

8/10 Good

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kevin, Springfield

Liked: Staff & service, property conditions & facilities
Breakfast bar is not great. Probably one the worst i have ever been to. The rooms are average.
Stayed 2 nights in Apr 2025

8/10 Good

Bruce

Stayed 2 nights in Mar 2025

8/10 Good

Bruce

Liked: Staff & service, property conditions & facilities
The staff was very nice & helpful and everything was clean inside and outside. Couple issues a tractor trailer parked opposite side of the parking spots, the refrigeration unit on the truck ran all night. I had to park at the far end because I couldn't get to the open spots
Stayed 3 nights in Apr 2025

8/10 Good

That Guy

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Odinga

Disliked: Staff & service
Property was decent but there was a short white skinny lady who was extremly rude and obnoxious. She spoke to me in a very disrespectful manner because I was not out of the room by 11 am I am lodging a formal complaint with the hotel chain and management
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronnie, Murfreesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we wanted
Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Apr 2025

8/10 Good

Charmaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Soraida

Business traveler, Traveled with partner
Liked: Amenities
everything very good, very clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Derrick

You CANNOT reach the front desk by phone!!! I have stayed here twice in a 5 month span and both times the number to the property will not get you anyone. I did not like the 2 inch gap at my door of my room. Very noisy guests above my first floor room. All day and night I lived under a friggin' bowling alley seemed like. Room was clean but towels are basic and even my suite is on par with living in a double wide trailer. No elegance. In a nutshell Sleep Inn is THE cheapest option you will have to stay near the Racetrack and Concord Mills Mall. So if you don't plan to spend much time in your room and just need a decent place to hold you down for a few days this is the spot. There is ample parking around rear of hotel. Location is perfect to everything in Concord and Charlotte area. Concord is a fairly ritzy area so don't expect to chill on the "cheap" in Concord Mills. Nearby mall is largest in NC so expect just that. Welcome to the Queen City!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Teja

Stayed 1 night in Mar 2025