Sleep Inn & Suites at Concord Mills

2.5 star property

Choose dates to view prices

Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Lobby
Restaurant
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(62 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Concord

Concord Mills is within a mile (2 km) of Sleep Inn & Suites at Concord Mills, and other popular attractions like Charlotte Motor Speedway are within a few miles (5 km). This 116-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Great Wolf Lodge Water Park - 12 min walk - 0.7 miles
  • Concord Mills - 12 min walk - 0.7 miles
  • Rocky River Golf Club - 2 min drive - 1.7 miles
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 1.3 miles
  • Hendrick Motorsports Complex - 3 min drive - 1.7 miles

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪7-Eleven - ‬7 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Texas Roadhouse - ‬2 min walk

About this property

Sleep Inn & Suites at Concord Mills

Guests of Sleep Inn & Suites at Concord Mills enjoy a gym, free WiFi in public areas, and conference space. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Frequently asked questions

Are free cancellation options available at Sleep Inn & Suites at Concord Mills?

Sleep Inn & Suites at Concord Mills offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sleep Inn & Suites at Concord Mills?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Sleep Inn & Suites at Concord Mills on Mar 15, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Sleep Inn & Suites at Concord Mills?

This hotel is located in Concord, a short 18-minute walk from Concord Mills and also 15 minutes on foot from Great Wolf Lodge Water Park. You'll also find Charlotte Motor Speedway and PNC Music Pavillion within a short drive.

Will I be able to park at Sleep Inn & Suites at Concord Mills?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Sleep Inn & Suites at Concord Mills have a casino on the premises?

No, Sleep Inn & Suites at Concord Mills doesn't have a casino.

Is there an indoor pool at Sleep Inn & Suites at Concord Mills?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from May until September.

What amenities will couples enjoy at Sleep Inn & Suites at Concord Mills?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and free breakfast plus some guestrooms include kitchens.

Are there hot tubs at Sleep Inn & Suites at Concord Mills?

No, there isn't a spa tub at this hotel.

Does Sleep Inn & Suites at Concord Mills have a restaurant with a breakfast menu?

Sleep Inn & Suites at Concord Mills offers free buffet breakfast on weekday mornings though there is no restaurant.

Does Sleep Inn & Suites at Concord Mills allow pets to stay free of charge?

No, pets aren't allowed at Sleep Inn & Suites at Concord Mills though service animals are welcome.

Does Sleep Inn & Suites at Concord Mills have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sleep Inn & Suites at Concord Mills?

The closest major airport to Sleep Inn & Suites at Concord Mills is Concord, NC (USA-Concord Regional), which is 2.6 mi away (5 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 19.5 mi away (23-minute drive).

Are there rooms with balconies that I can book at Sleep Inn & Suites at Concord Mills?

No, you won't find guestrooms with balconies at Sleep Inn & Suites at Concord Mills.

Sleep Inn & Suites at Concord Mills Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 487 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 101 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andyel

Stayed 1 night in Dec 2025

10/10 Excellent

Kristina

Stayed 1 night in Dec 2025

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean. The pictures were broken in the room and they tried to charge me for it and I told them that it was broken initially and they said they would not charge me but they did charge me then I had to wait just receive my money back from that wasn’t a good experience will not book again
Stayed 1 night in Nov 2025

10/10 Excellent

Dweller

Stayed 1 night in Dec 2025

6/10 Okay

Shawn

Stayed 1 night in Dec 2025

10/10 Excellent

Kumar Ashish

Stayed 3 nights in Dec 2025

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities
I think the room was great the staff was Beautiful they help me in booking a room one day .y phone wasnt aten right but my and my wife in joyed are self i think it was every bit of 5 star thank you so much.
Stayed 1 night in Nov 2025

4/10 Poor

Alice

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Am speechless-People don’t always recall what you say but they remember how staff makes them feel.☹️ Hyppolene & Urvi were kind & sweet; please give them a raise & do all you can to keep them! The breakfast attendant was great & we tipped her. Sadly, upon arrival, I had the worst hotel check in experience of my life with Angelica. She exhibited hostility,acting as if she was inconvenienced! We stay in hotels frequently & I’ve never been treated this badly. Her rudeness created tension, caused me to feel very uncomfortable, instantly regretting my decision to stay at the Concord Sleep Inn. Angelica’s negative energy was so pervasive, I actually asked if she was “always this friendly” just to let her know how inappropriate & impolite she was. She started arguing telling me I was instigative & talked over me, never once apologizing. She didn’t want to answer additional questions, insulting me saying that “the older generation didn’t show respect”. Apparently, she was oblivious to the disrespectful manner in which she initially treated me. Not everyone should be working with the public. Perhaps Angelica never had the proper training in how to greet hotel guests? Maybe she had an off night but that’s still not okay . I’ve given workshops on how to properly treat customers! My company would never have hired her. Maybe paying higher wages would attract more caring employees? This is the first time I’ve ever given a review like this. 😔 P. S. The lobby smelled strongly of weed.
Stayed 1 night in Dec 2025

8/10 Good

Ramando

Stayed 3 nights in Nov 2025

10/10 Excellent

Rodney

Stayed 1 night in Nov 2025

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and comfortable!!! No complaints!!!
Stayed 1 night in Nov 2025

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room Was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Donzell

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Donzell

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!! Definitely will stay again!!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

2/10 Terrible

Kira

Stayed 1 night in Nov 2025

10/10 Excellent

Qi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful.
Stayed 2 nights in Nov 2025

6/10 Okay

james

Liked: Cleanliness, staff & service, amenities
Sink was stopped up.
Stayed 1 night in Nov 2025

10/10 Excellent

Oscar

Stayed 1 night in Nov 2025

8/10 Good

Josh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was very nice. Unfortunately the front desk did not have enough help in the morning and we were not able to eat breakfast(they were running behind on gett8ng it aet up and we had to leave.)
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Racquel

Disliked: Cleanliness
Room needs updating and not that clean
Stayed 1 night in Oct 2025

2/10 Terrible

Padraic

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Expedia this review does not contain: • specific prices or room rates • profanity • personal information BOTH stays (two weeks apart) were disastrous. - The last one {which I was there 10 minutes} an unhinged woman employee was complaining to the manager, about me, trying to get me thrown out of the hotel. - My wife and I immediately left.
Stayed 2 nights in Nov 2025