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Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85

2.5 out of 5.0

Recent guest reviews

I went to Concord,NC to shop at the mills. The hotel staff was nice. The light on the phone would blink constantly even though there were no messages. The drink machines on all floors did not have any diet drinks or water. Then the up button on the elevator was broken.

It was a good clean hotel would stay again. It's in a good location also.

The rooms were very clean & comfortable. I would recommend this Hotel.

Excellent location near the interstate with several restaurant options within walking distance. Also, very close to Charlotte Motor Speedway and Z-Max Dragway

It was just ok for me. The hotel itself was acceptable. The breakfast was sub par. The location was great though for shopping and restaurants

Great hotel - not too far from airport. Very close to the speedway, shopping. Nice neighborhood.

Close to race track and shopping mall for both my wife and I

The location was perfect ! Only 10 minutes from PNC Music Pavillion. Lots of restaurants in area. Pretty good complimentary breakfast.

This is the perfect location for an overnight stay from our long drive back from Virginia beach. The hotel is close I-85 with multiple dining options. The hotel is clean with friendly staff and a decent hot breakfast is included.

Even though the hotel was completely booked for the night we stayed, the hotel and the room were very clean and the staff friendly and accommodating. The only disappointment was the room had two double beds and I thought I had booked two queen beds, that was the reason I chose this hotel over several nearby that only offered double or king beds.

We have stayed in several hotels in the area, but this was by far our best choice. The hotel and room was excellent.

the my room was clean,staff friendly, they allowed me to check in a couple hrs early ;however i requested 2 double beds and got a king size bed in a handicaped room but it was just me and they let me in early so it was worth it. i felt i could not complain ! otherwise stay was excellent.

Had a really good time, room was clean and located close to everything i went for.

Front desk attendant was very helpful with all of our needs. From attractions to resturants. She was very nice and her hospitality was excellent. We would highly recommend this hotel for passing through or for a longer stay. This hotel is very close to the local attractions.

Even though the room was smoke-free, the floor itself was not. My allergies were aggravated not only because of the dusty room but also because of the smoke smells in the hallway. I will not stay at this hotel again, there are better options all around.

This hotel was wonderful for families. Children feel right at home here. The hotel provides coupons and offers advice for places that are entertaining for families. I highly recommend this hotel.

I was in Charlotte attending a funeral. Breakfast was great. Location of hotel was ideal and within walking distance of many nice eating places.

The hotel was clean, affordable, friendly and even though it was near the highway with crazy race car fans (like us) it was very quiet. There were numerous racing fans staying there as well as business travelers and families. The hotel gave a "race day" party for all the guests that included free food, beverages, and prizes. Our stay could have only been enhanced by an airport shuttle on arrival. But the evening desk clerk was very helpful in arranging transportation for other events and the city bus stop was there for local travel if you didn't want to rent a car. The bus service in Concord was very nice. My sister and I were in a strange city by ourselves and I felt very safe both in the hotel and surrounding areas. I would definately book this hotel again!

We had a very enjoyable stay. The room was spotless, the beds superb. The hotel was very quiet and had an excellent continental breakfast that included eggs and sausage!!! Would definitely stay there again.

i reserved a room with two double beds. upon arrival there was a room with only a king bed. i was very dissapointed and told the clerk, to no avail. i don't remember the clerk's name but he was very surly and non-apologetic, but matter-of -factly told me he was sold out. i made the reservations in january and this was april. i don't know if the motel was at fault or was it [...]? very dissatisfied!!!

7772 Gateway Lane NW Concord NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85 is located within a mile (2 km) of Concord Mills and Rocky River Golf Club. This 79-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center. Charlotte Motor Speedway and Sea Life Charlotte-Concord are also near this Concord hotel.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 79 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and ironing boards.


Property features

Guests staying at Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85 enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room

King 1 | Queen 1 | Sleeps 2

Room, 1 King Bed (LEISURE)

King 1 | Sleeps 2

Suite, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85

Everyone (1) Couples (6) Business (6) Family (12) Friends (1)
4

shopping trip

Everyone

I went to Concord,NC to shop at the mills. The hotel staff was nice. The light on the phone would blink constantly even though there were no messages. The drink machines on all floors did not have any diet drinks or water. Then the up button on the elevator was broken.

By , from Columbia,SC on Sep 27, 2016

Review comment responded on Sep 29, 2016

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Tonia,B Customer Service Manager

4

good stay

Families

It was a good clean hotel would stay again. It's in a good location also.

By on Nov 17, 2015

4

great couple getaway.

Couples

The rooms were very clean & comfortable. I would recommend this Hotel.

By on Jul 22, 2015

5

great stop convenient to interstate

BusinessTravelers

Excellent location near the interstate with several restaurant options within walking distance. Also, very close to Charlotte Motor Speedway and Z-Max Dragway

By on Apr 21, 2015

3

average at best

BusinessTravelers

It was just ok for me. The hotel itself was acceptable. The breakfast was sub par. The location was great though for shopping and restaurants

By on Apr 21, 2015

5

awesome trip

Families

Great hotel - not too far from airport. Very close to the speedway, shopping. Nice neighborhood.

By on Jan 20, 2015

5

great race getaway

Couples

Close to race track and shopping mall for both my wife and I

By on Nov 10, 2014

4

great location

Couples

The location was perfect ! Only 10 minutes from PNC Music Pavillion. Lots of restaurants in area. Pretty good complimentary breakfast.

By on Aug 14, 2014

4

great location for an overnight stay

Families

This is the perfect location for an overnight stay from our long drive back from Virginia beach. The hotel is close I-85 with multiple dining options. The hotel is clean with friendly staff and a decent hot breakfast is included.

By on Jul 13, 2014

5

good stay

Families

Even though the hotel was completely booked for the night we stayed, the hotel and the room were very clean and the staff friendly and accommodating. The only disappointment was the room had two double beds and I thought I had booked two queen beds, that was the reason I chose this hotel over several nearby that only offered double or king beds.

By on Mar 3, 2014