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Motel Costa Express

2.5 star property

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Photo gallery for Motel Costa Express

Romantic Double Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Romantic Double Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Romantic Double Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. López Portillo No. 1557 Mza. 19, Lote 14 Reg. 104, Cancun, QROO, 77539
  • Place, El Ray, Mundo Maya Live
    ‪10 min walk‬
  • Place, Ciclopista
    ‪4 min drive‬
  • Place, Plaza Las Americas
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Double Room, 1 King Bed, Jetted Tub

Romantic Double Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Romantic Double Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun, Motel Costa Express is within a few miles (5 km) of sights such as María Desatadora de Nudos Sanctuary and Temple of the Warriors. This 7-room motel welcomes guests with conveniences like 24-hour room service, free in-room WiFi, and free self parking.

What's nearby

  • El Ray, Mundo Maya Live - 10 min walk - 0.5 miles
  • Ciclopista - 4 min drive - 1.4 miles
  • Cancun Mall - 12 min drive - 4.4 miles
  • Plaza Las Americas - 14 min drive - 5.4 miles
  • Las Palapas Park - 15 min drive - 5.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Taqueria El Crucerito - ‬14 min walk
  • ‪La Concha Dorada - ‬9 min walk
  • ‪Little Caesars Pizza - ‬18 min walk
  • ‪Taqueria El sureño - ‬2 min drive
  • ‪monster tortas - ‬2 min drive

About this property

Motel Costa Express

Free WiFi in public areas and a hot tub are featured at Motel Costa Express. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready.
Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Relax with a rainfall shower. Desks are also included.
Recreational amenities at the motel include a hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Hot tub

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Motel Costa Express Cancun
Motel Costa Express
Costa Express Cancun
Costa Express
Motel Costa Cancun
Motel Costa
Costa Cancun
Motel Costa
Motel Costa Express Motel
Motel Costa Express Cancun
Motel Costa Express Motel Cancun

Frequently asked questions

Is a free cancellation option available at Motel Costa Express?

Motel Costa Express provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do close to Motel Costa Express?

This motel is situated in Downtown Cancun, close to Cancun Mall, Las Palapas Park, and Plaza Las Americas. You'll also find María Desatadora de Nudos Sanctuary and Las Plazas Outlet Cancun within a short drive.

Is parking available on site at Motel Costa Express?

Yes, self parking is offered for free at the motel.

Does Motel Costa Express include a casino at the property?

No, Motel Costa Express doesn't have a casino.

Will I find an indoor pool at Motel Costa Express?

No, this motel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Motel Costa Express?

Couples staying at this motel will appreciate amenities like 24-hour room service and a rainfall showerhead as well as a hot tub.

Are there hot tubs at Motel Costa Express?

No, but this motel offers jetted bathtubs in some guestrooms.

Does Motel Costa Express feature a restaurant that includes a breakfast menu?

No, Motel Costa Express doesn't have a restaurant that serves breakfast.

Will Motel Costa Express allow pets to stay free of charge?

No, pets aren't allowed at Motel Costa Express though service animals are welcome.

Are there connecting rooms at Motel Costa Express?

No, this motel doesn't feature connecting guestrooms.

How far is the airport from Motel Costa Express?

The closest major airport to Motel Costa Express is Cancun Intl. Airport (CUN), which is 15.5 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Motel Costa Express?

No, you won't find guestrooms with balconies at Motel Costa Express.

Motel Costa Express Reviews

Reviews

5.8
Rating 10 - Excellent. 10 out of 74 reviews
Rating 8 - Good. 20 out of 74 reviews
Rating 6 - Okay. 11 out of 74 reviews
Rating 4 - Poor. 12 out of 74 reviews
Rating 2 - Terrible. 21 out of 74 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First ever stay in a motel

This place was amazing. I felt so refreshed after 2 days there. The floor is clean to walk around and quiet. Such a feeling of freedom there. Hot shower was great. Hairdryer was great. It's even more secure with the automated garage door.
Stayed 2 nights in Dec 2022
Verified

4/10 Poor

Randi Latia

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The cleaner did a great job, check in was quick and the room was spacious, but there were ants and spiders in the room. There was also mold on the roof in the bathroom.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

laureano

Disliked: Staff & service
cobran extra por limpieza
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno en general.

Precio acorde a la calidad del hospedaje. Ubicación cercana a donde necesitaba ir y de fácil acceso. Todo ok.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Norberto

Liked: Cleanliness, property conditions & facilities
No ofrecen lo que reservas, y llegando al hotel te cobran "cuota de saneamiento"
Verified

2/10 Terrible

Raúl Reynaldo

Disliked: Cleanliness, staff & service, property conditions & facilities
Mala atención en la entrada, tuvimos que esperar hasta las 2 PM cuando queríamos pagar por un early check in y dónde tuvimos que irnos a otro lugar para poder descansar. Hasta que ya pudimos entrar a la habitación nos dieron habitación donde el baño no servía y se quedaba todo, su solución fue darnos un destapacaño y no ayudo nada. Jamás volvería ni a preguntar por algo perdido
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Omar

Cobraron más de lo acordado

Me robaron. La reserva era por 570 pesos y me cobraron 1650 pesos .
Stayed 1 night in May 2023
Verified

4/10 Poor

Victor Prado

Disliked: Staff & service, amenities, property conditions & facilities
Se pregunto durante la estadía por el agua caliente y jsmas solucionaron el problema....
Stayed 9 nights in Feb 2023
Verified

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service
Pésimo servicio de la recepcionista .!!, desconocen su información y falta de anotación al cliente .!!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

jean Christophe

Liked: Staff & service, amenities, property conditions & facilities
Nikel
Stayed 11 nights in Feb 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
No respetaron la reserva , no pudimos utilizar la habitación y aún así cobraron las 2 noches
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complicado no manejan llaves de habitacion, la limpieza si no la solicitas no la hacen
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente desde q entras todo limpio.. la comida riquisima
Stayed 5 nights in Oct 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Primer día el cuarto no contaba con llave Por la noche no avía agua para tomar una ducha Cuando pedía room service tardan tanto para llevarte tu comida y después los platos se quedan por dos días de donde los deben de recoger Nunca mas y no lo recomendaria
Stayed 4 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this property to anyone visiting Cancun. An individual unit is offered to each guest, including a garage, however you do not receive a key to the unit (small interior lock on door only). The garage door does close, but has a large opening near the top & can be opened manually from the outside. The lock on the ground floor unit window also did not lock. The bed was large and made, but did have multiple stains + ants running across it.
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have my room reservation in their system. I had to pay to stay there.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities

Personal Poco Profesional y Antipatico.

Reserve el Hotel para 1 noche pues estaba cercano a unas citas de negocios. No me agrado el trato recibido en recepcion como falta de profesionalidad y amabilidad. La habitacion nos dieron una como muy basica sin nada especial aunque nos habian dicho por facebook que sinos podian dar otro tipo de habitacion que no fuera la standard pues tienen el mismo costo, la verdad no quisieron pq si habia disponibilidad y habitaciones libres. Se negaron a darnos factura aun con opcion de pago en el hotel, cosa que no deberia ser asi. La habitacion esta anticuada en decoracion y servicios como TV, lo unico que tiene aceptable es q es de bien tamaño. Falta de seguridad, vino a vernos un amigo y lo dejaron pasar sin consultar con nuestro cuarto si lo estabamos esperando o no. Bastante mejorable tanto en Personal, amabilidad, facturacion, decoracion, servicios ...
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction, no lighting in the bathroom
Stayed 7 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo sólo mejoren él servicio de room service, y nos toco un w.c. qué no funcionaba correctamente
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opcion, por precio y limpieza muy amplio. Yo estuve saiendo a lugares alrededor de cancun y llegaba a dormir, todo muy comodo y limpio.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リーズナブルでした。
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Okay as a place to stay very cheaply. Reasonably clean. Hot water comes and goes. Wifi comes and goes.
Stayed 5 nights in Oct 2018
Verified

8/10 Good

Sergimjh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo un extra, para subir categoria

Muy comodo, personal atento, te dan tu llave, si te quedas mas dias deja tu llave para limpieza, alejado del centro para ir a zona hotelera y las playas esta a 45min en camion o 30min en coche, esto lo compensa por el precio por noche( que pudiera bajar mas para atraer mas clientes), Esta sobre una avenidad principal asi que cualquier transporte publico te lleva al centro y de ahy tomas otro camion R1 o R2 para la zona hotelera. De regreso de la zona hotelera toma el camion R2 te bajas en el soriana, y ahy pasan las combis o pecesaras que te dejan enfrente del hotel, dicen P Maya.Deves preguntar todo el tiempo, o quedaras parado, o toma un taxi costo maximo $50 pesos a donde quieras ir. digo para que te muevas sin preguntar mucho jjiji
Stayed 2 nights in Aug 2018
Verified

2/10 Terrible

anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible. They refused to let me stay even when I showed them my reservation. It was in a sketchy part of town and they were not helpful. I almost had to sleep in the street because of them. When I complained they said, oh sorry, it must have been a mistake. That mistake could have turned deadly for me. It also cost more than 200 usd for taxi fare because they refused to let me stay. I didnt get my money back either..
Stayed 1 night in Aug 2018
Verified

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Jul 2018

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