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Aparthotel

Marriott Vacation Club® at Custom House, Boston

3.5 star property

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Photo gallery for Marriott Vacation Club® at Custom House, Boston

Rooftop terrace
1 bedroom, in-room safe, blackout drapes, iron/ironing board
View from property
View from property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
3 Mckinley Square, Boston, MA, 02109
  • Place, Faneuil Hall Marketplace
    ‪2 min walk‬
  • Place, Boston Harbor
    ‪2 min walk‬
  • Place, New England Aquarium
    ‪3 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Hearing Accessible)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(29 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Boston

Located in Downtown Boston, Marriott Vacation Club® at Custom House, Boston is adjacent to Faneuil Hall Marketplace and within a 15-minute walk of popular sights like Boston Common. This 84-room, 3.5-star aparthotel has a bar/lounge along with conveniences like free in-room WiFi and a gym.
View more Aparthotels in BostonOpens in a new window

What's nearby

  • Faneuil Hall Marketplace - 2 min walk - 0.1 miles
  • Quincy Market - 2 min walk - 0.1 miles
  • Boston Harbor - 2 min walk - 0.1 miles
  • New England Aquarium - 3 min walk - 0.2 miles
  • Boston Common - 11 min walk - 0.6 miles

Getting around

  • Aquarium - 2 min walk
  • South Station - 13 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive

Restaurants

  • ‪Bostonia Public House - ‬1 min walk
  • ‪Wicked Lobsta - ‬2 min walk
  • ‪The Hong Kong - ‬1 min walk
  • ‪Mr. Dooley's - ‬3 min walk
  • ‪Warehouse Kitchen + Sports Bar - ‬2 min walk

About this property

Marriott Vacation Club® at Custom House, Boston

Guests of Marriott Vacation Club® at Custom House, Boston enjoy features like a gym, free WiFi in public areas, and free use of bicycles. Valet parking is available for USD 56 per day. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include express check-out, laundry facilities, and a porter/bellhop.
Each apartment affords space to spread out with a separate bedroom and a dining area. Guests can expect to find free WiFi and a 32-inch flat-screen TV with satellite channels and pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a microwave, and a coffee maker.
Recreational amenities at the aparthotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Front of property
Harborside Inn Of Boston
Downtown Boston
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
9.2 out of 10, Wonderful, 6,542 reviews
$159 nightly
The price is $185
May 10 - May 11
Total with taxes and fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

Dining

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children
  • A bar/lounge
  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Games
  • Pay movies

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 25 floors
  • 84 units
  • Free bicycle rentals

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 1 2026 to May 15 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).
Property Registration Number ROC-11545442-009

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and outdoor lighting.
  • The property is professionally cleaned.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas

Frequently asked questions

Are free cancellation options available at Marriott Vacation Club® at Custom House, Boston?

Marriott Vacation Club® at Custom House, Boston offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Marriott Vacation Club® at Custom House, Boston?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Marriott Vacation Club® at Custom House, Boston on May 10, 2026 start from $355, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Marriott Vacation Club® at Custom House, Boston?

This aparthotel is situated in Downtown Boston, just steps from Faneuil Hall Marketplace and Boston Harbor, and within a short walk of New England Aquarium. You'll also find Boston Common and TD Garden less than a mile away.

Is parking available on site at Marriott Vacation Club® at Custom House, Boston?

Yes, valet parking is offered for USD 56 per day with in/out privileges.

Does Marriott Vacation Club® at Custom House, Boston have a casino?

No, Marriott Vacation Club® at Custom House, Boston doesn't have a casino.

Is there an indoor pool at Marriott Vacation Club® at Custom House, Boston?

No, there is no indoor pool at this aparthotel.

Is Marriott Vacation Club® at Custom House, Boston a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like a bar/lounge and a 24-hour front desk plus some apartments include free WiFi.

Are there hot tubs at Marriott Vacation Club® at Custom House, Boston?

No, this aparthotel doesn't have a spa tub.

Does Marriott Vacation Club® at Custom House, Boston have a restaurant with a breakfast menu?

Marriott Vacation Club® at Custom House, Boston offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Marriott Vacation Club® at Custom House, Boston allow pets to stay free of charge?

No, pets aren't allowed at Marriott Vacation Club® at Custom House, Boston though service animals are welcome.

Are there connecting rooms at Marriott Vacation Club® at Custom House, Boston?

No, there aren't connecting guestrooms at this aparthotel.

How close is the airport from Marriott Vacation Club® at Custom House, Boston?

The closest major airport to Marriott Vacation Club® at Custom House, Boston is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 3.8 mi away (18 minutes by car). Another top airport is Logan International Airport (BOS), which is located 3.4 mi away (7-minute drive).

Are there rooms with balconies that I can book at Marriott Vacation Club® at Custom House, Boston?

No, there aren't any apartments with balconies at Marriott Vacation Club® at Custom House, Boston.

Marriott Vacation Club® at Custom House, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 490 out of 631 reviews
Rating 8 - Good. 105 out of 631 reviews
Rating 6 - Okay. 23 out of 631 reviews
Rating 4 - Poor. 9 out of 631 reviews
Rating 2 - Terrible. 4 out of 631 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane, Watertown

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great. People working there were so kund so helpful and so nice. The rooms were very good. The view was gorgeous
Stayed 5 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
I did not have breakfast, good location, friendly staff, downside the heating in the bedroom wasn't working and it was cold.
Stayed 1 night in Jan 2026

10/10 Excellent

Kristen

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael, New Paltz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The building is awesome and historic. Great architecture and very sturdy design. The bed was great and the room was very home-like. Location was fantastic. The only thing I would improve upon is the breakfast menu.
Stayed 1 night in Jan 2026

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities
Loved the room, staff was great and special activities were awesome!
Stayed 2 nights in Dec 2025

4/10 Poor

carolyn

Traveled with family
Room was not up to standard. The hotel had to wash the rug before we got in. Which made the room not ready at check in. When we got in room rug was wet and had a dank smell for the two day stay. They had no rooms to switch us to
Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
I can’t recommend The Custom House enough, it is perfect! The staff are wonderful, it’s very clean and the perfect location to see Boston!
Stayed 4 nights in Dec 2025

10/10 Excellent

Molly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was incredibly clean, the staff was very accommodating, and the location is unbeatable. We traveled with our baby, so having a separate bedroom and living room area with doors allowed her to go to bed early while we enjoyed lounging and watching movies in the bedroom. The hotel provided a high chair and pack n play for the room, the bathtub was easy for bathing her, and housekeeping kept our room comfortable and clean each day, even tidying dishes in the kitchenette. The property has incredible observation deck views, was immaculately decorated for the holidays and was walkable to the aquarium, Faneuil Hall, North End restaurants and more. We’ll encourage everyone to stay here!
Stayed 3 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff the room everything was wonderful. We can’t wait to make another visit next year.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very limited
Stayed 1 night in Dec 2025

10/10 Excellent

Louis, Worcester

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room had a good layout with sitting room/kitchenette separated from bedroom by hallway and bathroom. Room was clean and comfortable with Boston themed decor. Observation deck on top floor was very nice. Only downside was HVAC that only operates in heat mode in the winter, took awhile for room to cool down.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Staff, clean room, breakfast and bar right outside of the room. Very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Custom House is one of the best places we have ever stayed. The rooms , staff and atmosphere is absolutely amazing!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Megan

Stayed 1 night in Dec 2025

10/10 Excellent

Laura, Bethel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Boston. Unique and historic. Walking distance to so many things.
Stayed 1 night in Dec 2025

8/10 Good

Maria Adela, Buenos Aires

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was nice but I had booked because of the wonderful views ot this building. Our apart was on the 5 floor looking the worst part of the buildings. I have asked for another apart as we are 80 and 91 and stay at home for the most part of the day. The manager refused to change our room. As the view was the only reason to choose this hotel I am disapointed and it was not amazing for us. The building is wonderful but there are many wonderful hotels in Boston and the price of Marriott was high for the season
Stayed 8 nights in Nov 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are always wonderful and helpful. Awesome customer service and the ambience of the hotel is amazing- love the Custom House!
Stayed 1 night in Dec 2025

10/10 Excellent

Mavelys de la

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All is great , the location is perfect . The rooms are big and clean. The personal very nice and help us with tours and ideas were to eat.
Stayed 4 nights in Nov 2025

8/10 Good

Donna

Stayed 1 night in Nov 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marriott Vacation Club® at Custom House, Boston is one of my favorite places in the Marriott chains to visit - always a wonderful time at a very exclusive and comfortable place. Great location and outstanding staff/service. I can't say enough good things about this hotel/vacation club ... by far, my favorite place to visit in all of the Marriott hotels in the United States!!
Stayed 1 night in Nov 2025

10/10 Excellent

Zachary

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Nice, clean, spacious room. Staff were all very nice and helpful. Awesome views of Boston!
Stayed 1 night in Nov 2025

10/10 Excellent

Donna M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Will be back
Stayed 1 night in Nov 2025