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Douglas Fir Resort and Chalets

3.0 star property
Family fun on the slopes, near Tunnel Mountain

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen | Full-size fridge, microwave, oven, stovetop
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace
Outdoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
  • Outdoor Space

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Lake Louise Tourism Bureau
    ‪4 min drive‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

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Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 420 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

  • 660 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom | In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Bedroom

  • 721 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Banff

Located in Tunnel Mountain District, Douglas Fir Resort and Chalets is within a mile (2 km) of popular sights such as Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. This 130-room, 3-star condo building has conveniences like a free water park, a 24-hour gym, and free in-room WiFi.
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What's nearby

  • Banff Lake Louise Tourism Bureau - 4 min drive - 1.1 miles
  • Banff Centre for Arts and Creativity - 4 min drive - 1.1 miles
  • Tunnel Mountain - 7 min drive - 1.1 miles
  • Upper Hot Springs - 12 min drive - 4.0 miles
  • Banff Springs Golf Club - 13 min drive - 3.6 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Restaurant - ‬14 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬5 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Guests of Douglas Fir Resort and Chalets enjoy a free water park, a children's pool, and a 24-hour gym. There's free parking and a free ski shuttle. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this ski condo building include 2 hot tubs, free WiFi in public areas, and express check-out.
Each condo is heated and features a kitchen and a balcony or patio, and there's space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 42-inch flat-screen TV with cable channels and a DVD player. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include a fireplace, free local calls, and a portable fan.
2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 2,290 reviews
$371 nightly
The price is $404
Jul 1 - Jul 2
Total includes taxes and fees
Banff Rocky Mountain Resort

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Frequently asked questions

Are free cancellation options available at Douglas Fir Resort and Chalets?

Douglas Fir Resort and Chalets provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on Jul 10, 2025 start from $293.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Douglas Fir Resort and Chalets?

This condo is situated in Tunnel Mountain District within a 10-minute walk of Bow River and Surprise Corner. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is there parking available at this condo?

Yes, self parking is offered for free at the condo. Accessible parking is also available for guests.

Does Douglas Fir Resort and Chalets include a casino on the premises?

No, Douglas Fir Resort and Chalets doesn't have a casino.

Is there an indoor pool at Douglas Fir Resort and Chalets?

No, this condo doesn't have an indoor pool; however, there are 2 hot tubs.

Is Douglas Fir Resort and Chalets good for couples?

Amenities that appeal to couples at this condo include a fireplace, a soaking tub, and a kitchen.

Does Douglas Fir Resort and Chalets have a hot tub?

Yes, guests can enjoy 2 spa tubs at this condo.

Does Douglas Fir Resort and Chalets feature a restaurant that includes a breakfast menu?

No, Douglas Fir Resort and Chalets doesn't have a restaurant that serves breakfast.

Will Douglas Fir Resort and Chalets allow pets to stay free of charge?

No, pets aren't allowed at Douglas Fir Resort and Chalets though service animals are welcome.

Are there connecting rooms at this condo?

No, this condo doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Douglas Fir Resort and Chalets?

Yes, every condo unit at Douglas Fir Resort and Chalets comes with a balcony.

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1297 out of 3495 reviews
Rating 8 - Good. 1322 out of 3495 reviews
Rating 6 - Okay. 527 out of 3495 reviews
Rating 4 - Poor. 243 out of 3495 reviews
Rating 2 - Terrible. 106 out of 3495 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

William Ross

Traveled with partner
Liked: Cleanliness
A little outdated but great size and has a lovely kitchen.
Stayed 5 nights in Jun 2025

8/10 Good

Dan

Traveled with family
Liked: Room comfort
Updating/renovations required
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
great place. nice hottub and waterpark
Stayed 7 nights in Mar 2025

8/10 Good

Paul

Traveled with family and small children
Liked: Amenities
Stayed 6 nights in Mar 2025

8/10 Good

Jody

Traveled with family
Liked: Amenities
Close to downtown. 6 blocks. Under ground parking for our room was great in march. Kitchen came with the essentials for cooking. Liked the bbq area. Had a very confusing layout to the main building. They need to hand out a map layout. And the place is dated. Could use a face lift. View fro. 415 was absolutely amazing though
Stayed 6 nights in Mar 2025

10/10 Excellent

Medorann

Stayed 2 nights in Feb 2025

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great spot to stay . Bus stop across the road or 5 minute drive into town . Would stay again for sure .
Stayed 2 nights in Mar 2025

10/10 Excellent

Leslie, Sherwood Park

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although the rooms need some TLC as they are a little dated, it was def worth the price. The fireplace in the room was great and the bed was crazy comfy!
Stayed 2 nights in Mar 2025

10/10 Excellent

Aleashia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay
Stayed 3 nights in Feb 2025

6/10 Okay

KING, CALGARY

Liked: Cleanliness
Old place, has facilities, just fun to burn firewood inside room
Stayed 1 night in Mar 2025

10/10 Excellent

Quick

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

4/10 Poor

Kelvin

Disliked: Cleanliness, property conditions & facilities
Property is in need of a rebuild. It is worn out!
Stayed 1 night in Mar 2025

8/10 Good

Ronald

Traveled with group
Liked: Cleanliness, property conditions & facilities
It was an excellent choice for you friends and me skiing in the area for a couple days. In particular, the frequent bus service to and from Banff Avenue was very convenient, and the free 3 day bus pass for each of us was great. The rooms were clean and comfortable, and we had no complaints. But the property is old, and that shows in the general style and appearance of the exterior, and some minor maintenance issues in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sarah

Traveled with family
Disliked: Cleanliness, property conditions & facilities
In theory, this is a great place for families to stay. Decent pricing, “full” kitchen, pool and hot tub. The reality is I have never stayed anywhere so dirty! Cobwebs and hair balls in almost every corner and hanging from the light fixtures. The bathroom floor was so dirty that the towel turned black after cleaning il the water the kids spilled. The bed sheets were thread bare and the “full” kitchen didn’t have enough pots/pans/utensils to even prepare a spaghetti supper. Very disappointing
Stayed 2 nights in Mar 2025

4/10 Poor

Thomas

Disliked: Property conditions & facilities
The refrigerator was not working, it was repaired the next day, there were 2 burnt out light bulbs, one chair was broken, and the bathtub drain worked very slowly.
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica, Okotoks

Traveled with family
Disliked: Cleanliness
My kids love staying here because of the wood-burning fireplace in the room and the waterslides. I’ve been staying here for several years and I’m finding the quality is going down. The little things, like not having a dish drying rack in our room or any dishwasher. Tabs meant that I couldn’t clean up on our way out. All the appliances are hit or miss in the room we stayed in, warped old pots and pans. There was tons of sand in the hot tub, and the soundproofing is basically nonexistent in the room. This used to be my favorite, but as my kids are getting older, I will be finding somewhere else to go.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shauna

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was my first time to Banff and the experience of everything was perfect!
Stayed 5 nights in Feb 2025

8/10 Good

Josie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed here because of the play area and waterslides for my kids. We could’ve stayed in the hotel the whole time because of these things. Hotel is older and has that older smell but the room was clean.
Stayed 2 nights in Feb 2025

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness
We enjoyed our stay and the fact that there are waterslides and a play zone for the kids is great. The kids and adults really enjoyed the waterslides. The outdoor hot tub was also really enjoyable. We booked a one bedroom loft and the fact there was a full kitchen saved us some money as we could cook when we wanted and did not have to eat out every night. The rooms could use some updating but it wasn’t bad enough to make us want to not stay there.
Stayed 5 nights in Feb 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Hotel is pretty run down and doesn’t seem like ownership is interested in keeping it fresh or well maintained
Stayed 2 nights in Feb 2025

10/10 Excellent

Paulo

Stayed 2 nights in Feb 2025

8/10 Good

Glenn

Liked: Room comfort

Fun family place

We had a great time at douglas fir. Nice family oriented place with two water slides and an outdoor hot tube. The housekeeping was not so great. There was dust all over the place along the edge of the carpet and on appliances. Having said that, they do have an indoor real wood fireplace so that woudl be difficult to keep clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

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Flights

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Packages

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