The entire place stunk of cigarette smoke and general dirtiness. The room had trash left over from the previous guest. The shower water would not stay the same temp, sometimes going cold like I was a old house and someone else was using the hot water. Every day, my key card would stop working and I would have to go and have them reactivate it. After several days, someone finally configured my key to work until my checkout day. The other employees didn't known how to properly program the key cards. I came back one time to a police officer in the lobby and the front desk person calling someone, telling them not to go in two of the rooms. I was never offered any clean towels, nor was my trash every taken. All that said, the staff were nice.