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Wellness Hotel Alpenhof

4.5 star property
Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

Photo gallery for Wellness Hotel Alpenhof

Penthouse Deluxe Suite Matterhorn View | Living area | Flat-screen TV
Property preview
Sauna, hot tub, steam room, body treatments, aromatherapy
Penthouse Deluxe Suite Matterhorn View | Living area | Flat-screen TV
Penthouse Deluxe Suite Matterhorn View | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪2 min walk‬
  • Place, Zermatt - Furi
    ‪8 min walk‬
  • Airport, Sion (SIR)
    ‪86 min drive‬

Room options

View all photos for Design Single No Balcony

Design Single No Balcony | Premium bedding, free minibar items, in-room safe

Design Single No Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double No Balcony

Deluxe Double No Balcony | Premium bedding, free minibar items, in-room safe

Deluxe Double No Balcony

10.0 out of 10
Exceptional
(16 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Design Superior Room

Design Superior Room | Premium bedding, free minibar items, in-room safe

Design Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Alpine Chic Room

Alpine Chic Room | Premium bedding, free minibar items, in-room safe

Alpine Chic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Design Junior Suite

Design Junior Suite | Premium bedding, free minibar items, in-room safe

Design Junior Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Double Room

Design Double Room | Premium bedding, free minibar items, in-room safe

Design Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse Deluxe Suite

Premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed OR 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Penthouse Deluxe Suite Matterhorn View

Penthouse Deluxe Suite Matterhorn View | View from room

Penthouse Deluxe Suite Matterhorn View

  • 1075 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds OR 2 Queen Beds

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About the neighborhood

Zermatt

Wellness Hotel Alpenhof places you next to Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This 61-room, 4.5-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.1 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Matterhorn Museum - 6 min walk - 0.4 miles
  • Zermatt - Furi - 8 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Le Petit Royal - ‬7 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬7 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬7 min walk

About this property

Wellness Hotel Alpenhof

Luxurious ski hotel with ski-in/ski-out access
Guests of Wellness Hotel Alpenhof have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Transportation is made easy with a free train station shuttle. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, coffee makers, and free local calls are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; reservations required
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurant Alpenhof

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Built in 1983
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - October 2022

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property will be renovating from September 21 2025 to December 19 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Dogs only
  • Pets may not be left unsupervised
  • Food and water bowls are available

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Alpenhof Hotel
Alpenhof Hotel Zermatt
Alpenhof Zermatt
Hotel Alpenhof
Hotel Alpenhof Zermatt
Hotel Alpenhof
Wellness Hotel Alpenhof Hotel
Wellness Hotel Alpenhof Zermatt
Wellness Hotel Alpenhof Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Wellness Hotel Alpenhof?

Wellness Hotel Alpenhof provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Wellness Hotel Alpenhof?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Wellness Hotel Alpenhof on Dec 11, 2025 start from $688.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Wellness Hotel Alpenhof?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular, and within a short walk of Matterhorn Museum. You'll also find Zermatt - Furi and Zermatt-Furi Gondola less than a mile away.

Is parking available on site at Wellness Hotel Alpenhof?

No, there isn't parking at the hotel but you'll find nearby parking (reservations required).

Is there a spa available at Wellness Hotel Alpenhof?

There is a full-service spa available for guests to enjoy and services include prenatal massages, sports massages, reflexology, and detox wraps.

Does Wellness Hotel Alpenhof have a casino at the property?

No, Wellness Hotel Alpenhof doesn't have a casino.

Is there an indoor pool at Wellness Hotel Alpenhof?

Yes, this hotel has an indoor pool along with a hot tub.

Is Wellness Hotel Alpenhof good for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Does Wellness Hotel Alpenhof have a hot tub?

Yes, this hotel has a spa tub.

Does Wellness Hotel Alpenhof feature a restaurant that includes a breakfast menu?

Yes, Wellness Hotel Alpenhof serves free buffet breakfast at Restaurant Alpenhof each morning.

Does Wellness Hotel Alpenhof allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Wellness Hotel Alpenhof for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Wellness Hotel Alpenhof?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Wellness Hotel Alpenhof?

The closest major airport to Wellness Hotel Alpenhof is Sion (SIR), which is about 24.1 mi away.

Are there rooms with balconies at Wellness Hotel Alpenhof?

Yes, some guestrooms at Wellness Hotel Alpenhof offer a balcony and may feature mountain views.

Wellness Hotel Alpenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 505 out of 626 reviews
Rating 8 - Good. 101 out of 626 reviews
Rating 6 - Okay. 11 out of 626 reviews
Rating 4 - Poor. 3 out of 626 reviews
Rating 2 - Terrible. 6 out of 626 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sherri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Outstanding service! Outstanding location!!! I highly recommend this hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Great amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven’t explored much yet but the building is beautiful. The staff at reception was exceptionally welcoming and friendly and helpful. Olya deserves full marks
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our balcony faced the duct work of the restaurant exhaust and the back of the train work shop they need to put something up to make it more aesthetically appealing. Eg. planter boxes to hide the duct work and a nice fence or hedges to hide the the unappealing train work shop.
Stayed 3 nights in Jul 2025

10/10 Excellent

Margo, Omaha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa & pool were great! Great decor in rooms & on property. Friendly staff. Breakfast was plentiful & had lots of options.
Front desk
View from 4th floor hallway
Room
Sauna & hottubs
Stayed 2 nights in Jul 2025

8/10 Good

daniel

Stayed 4 nights in Jul 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a charming hotel and so close to the train station, shops, and restaurants. The staff took great care in setting up our room. We had a view of the Matterhorn and surrounding area. The rooms are very clean, have all what you need, even a tote and backpack to use! Staff is awesome! Will definitely stay here again!
Stayed 1 night in Jul 2025

6/10 Okay

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

eduardo

Stayed 2 nights in Jul 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and the service was impeccable
Stayed 2 nights in Jul 2025

10/10 Excellent

Mithu, New Providence

Stayed 2 nights in Jul 2025

10/10 Excellent

Hari

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s Best and nothing more to say
Stayed 2 nights in Jul 2025

10/10 Excellent

Payal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel staff was friendly
Stayed 2 nights in Jul 2025

8/10 Good

Haseeb

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent! Exceed our expectations. Except we had some technical issue like AC was not working and lights were malfunctioning which was fixed the second day. Beside that everything was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice wellness area, quieter area of town. Not much of a view of the Matterhorn though (which was advertised for the balcony).
Stayed 2 nights in Jun 2025

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great spa, great bar and very friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 2 nights in Jun 2025

10/10 Excellent

JOHN C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and interesting story of family history of hotelers in Zermatt and support of the community.
Stayed 1 night in Jun 2025

10/10 Excellent

Vishal, North Wales

Stayed 3 nights in May 2025

10/10 Excellent

Binoy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and well maintained property
Stayed 1 night in Apr 2025

10/10 Excellent

Madison

Liked: Cleanliness, amenities, property conditions & facilities
Great start with friendly staff and lots of amenities!
Stayed 1 night in May 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ratna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in - zermatt
Stayed 2 nights in Apr 2025

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