Wellness Hotel Alpenhof

Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax in this spacious room with a plush sofa, dining area, and large window.

Enjoy a serene mountain view from this cozy balcony with a round table and comfortable seating.

Cozy living space with a fireplace, flat-screen TV, and comfortable seating area.

Relax in a spacious lounge area with comfortable seating and a herringbone-patterned floor.

Relax by the pool surrounded by lounge chairs and sofas in a spacious, inviting area.

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Matterstrasse 43, Postfach 462, Zermatt, VS, 3920

Zermatt-Matterhorn Ski Paradise
‪1 min walk‬
Zermatt-Furi Gondola
‪16 min walk‬
Sunnegga Ski Resort
Sion (SIR)
‪90 min drive‬

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Room options

Penthouse Deluxe Suite Matterhorn View

1075 sq ft
Sleeps 4
4 Twin Beds OR 2 Queen Beds

1 bedroom, premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite

861 sq ft
Sleeps 5
4 Twin Beds and 1 Large Twin Sofa Bed OR 2 Queen Beds and 1 Large Twin Sofa Bed

Design Suite

484 sq ft
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Alpine Chic Room

Exceptional

215 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Superior Room

Excellent

322 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Design Double Room

Exceptional

270 sq ft
Sleeps 2
1 Queen Bed

Design Single No Balcony

Exceptional

140 sq ft
Sleeps 1
1 Twin Bed

Deluxe Double No Balcony

Exceptional

248 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

About the neighborhood

Zermatt

Wellness Hotel Alpenhof places you next to Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This 61-room, 4.5-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
Zermatt–Sunnegga Funicular - 2 min walk - 0.1 miles
Zermatt Visitor Center - 3 min walk - 0.2 miles
Zermatt - Furi - 8 min walk - 0.5 miles
Zermatt-Furi Gondola - 16 min walk - 0.9 miles

Getting around

Zermatt Gornergratbahn Station - 5 min walk
Sion (SIR) - 77 min drive

Restaurants

‪Golden India - ‬5 min walk
‪Fuchs - ‬3 min walk
‪Ristorante Pizzeria CasaMia - ‬6 min walk
‪Snowboat - ‬3 min walk
‪Zer Mama Bistro - ‬2 min walk

About this property

Wellness Hotel Alpenhof

Luxurious ski hotel with ski-in/ski-out access

Guests of Wellness Hotel Alpenhof have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Transportation is made easy with a free train station shuttle. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, free local calls, and safes are other standard amenities.

An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Bosnian, Catalan, English, French, German, Italian, Macedonian, Portuguese, Serbian, Slovenian

Similar properties

Traditional chalet with a balcony and steeply pitched roof.

Pool
Breakfast included
Spa
Pet friendly

$309 nightly

Jul 27 - Jul 28

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Offsite parking; reservations required
Free train station pick-up shuttle

Food and drink

Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A restaurant
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

Restaurant Alpenhof

Things to do

Bicycle rentals
Full-service spa
Gym
Hot tub
Indoor pool
Sauna
Ski passes
Ski storage
Ski-in/ski-out access
Steam room

Family friendly

Indoor pool

Conveniences

Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Outdoors

Garden
In the mountains
Pool loungers
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path to elevator

1 building
5 floors
Built in 1983
Designated smoking areas
Fireplace in lobby
Renovated entire property - October 2022

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Free bottled water
Free minibar (limited items)
Limited room service

Desk
Free local calls
Individual furnishings
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:30 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property will be renovating from September 21 2025 to November 20 2025 (completion date subject to change). The following areas are affected:

Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

This property welcomes pets for CHF 20 per pet, per night
Dogs only
Pets may not be left unsupervised
Food and water bowls are available

Children and extra beds

One child 8 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: CHF 20 per pet, per night
Rollaway bed fee: CHF 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts major credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Alpenhof Hotel

Alpenhof Hotel Zermatt

Alpenhof Zermatt

Hotel Alpenhof

Hotel Alpenhof Zermatt

Hotel Alpenhof

Wellness Hotel Alpenhof Hotel

Wellness Hotel Alpenhof Zermatt

Wellness Hotel Alpenhof Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Wellness Hotel Alpenhof?

Wellness Hotel Alpenhof provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Wellness Hotel Alpenhof?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Wellness Hotel Alpenhof on Jul 27, 2025 start from $446.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Wellness Hotel Alpenhof?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular, and within a short walk of Matterhorn Museum. You'll also find Zermatt - Furi and Zermatt-Furi Gondola less than a mile away.

Is there parking available at Wellness Hotel Alpenhof?

No, there isn't parking at the hotel but you'll find nearby parking (reservations required).

Is there a spa available at Wellness Hotel Alpenhof?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, detox wraps, and aromatherapy.

Does Wellness Hotel Alpenhof have a casino at the property?

No, Wellness Hotel Alpenhof doesn't have a casino.

Is there an indoor pool at Wellness Hotel Alpenhof?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Wellness Hotel Alpenhof?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Wellness Hotel Alpenhof?

Yes, guests can enjoy a spa tub at this hotel.

Does Wellness Hotel Alpenhof feature a restaurant that includes a breakfast menu?

Yes, Wellness Hotel Alpenhof serves free buffet breakfast at Restaurant Alpenhof each morning.

Does Wellness Hotel Alpenhof allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Wellness Hotel Alpenhof for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Does Wellness Hotel Alpenhof have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Wellness Hotel Alpenhof?

The closest major airport to Wellness Hotel Alpenhof is Sion (SIR), which is about 24.1 mi away.

Can I book a room with a balcony at Wellness Hotel Alpenhof?

Yes, some guestrooms at Wellness Hotel Alpenhof offer a balcony and may feature mountain views.

Wellness Hotel Alpenhof Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Rebecca

Traveled with family

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the small details in the room, the spa area and the dining room! I would definitely want to go back and stay in this hotel!

Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Feb 2025

10/10 Excellent

Abel

Jan 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Nov 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in Zermatt

Perfect stay, so relaxing and so friendly helpful staffs.

Stayed 3 nights in Nov 2024

10/10 Excellent

Jane

Traveled with partner

Oct 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

up to standard 4 full star hotel which is quite hard to find in Europe and its value for money with its full service and facilities in the hotel. Wide selection of breakfast, many different fruits, pastry and even rice! Free mini bar with softdrinks and beer and fruits too. complimentary shuttle on arrival and departure to the station, very efficient. the room is very new and clean. good restaurant and lounge. Offer cakes, coffee and tea during tea time for all hotel guests. very recommend and will stay there again.

Stayed 2 nights in Oct 2024

10/10 Excellent

Madison

Traveled with partner

Sep 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Really beautiful hotel and great view. Wonderful spa available and dining options.

Stayed 2 nights in Sep 2024

10/10 Excellent

Arlen

Sep 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An experience you need to try!

This was no doubt our best experience in a hotel. Everyone went above and beyond. The Matterhorn was a great view out of our window. We’ll be back again hopefully!

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Aug 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermatt Gem

A beautiful hotel with excellent facilities and service. I would highly recommend this hotel if staying in Zermatt. Staff were great, organised lift tickets for us no problems and were very informative when seeking information. Everything is so close, easy walking to most places in the village.

Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with family

Aug 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Nice location, eco-friendly, beautiful views and friendly staff.

Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with partner

Aug 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We visited Hotel Alpenhof for our honeymoon and they made our stay the most incredible experience. We look forward to returning! Thank you Hotel Alpenhof team!

Stayed 2 nights in Aug 2024

10/10 Excellent

daniel

Aug 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel !

Everything was perfect including room , bedding , amenities, spa and quiet room and great massage . Breakfast was good , I would personally add some more vegetables which were only little Location is good 5 min from center and train station

Stayed 4 nights in Aug 2024

10/10 Excellent

jeffrey

Jul 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Without a doubt, one of the most friendly and well appointed hotels we have ever stayed.

Stayed 2 nights in Jul 2024

8/10 Good

Alexandre

Jul 30, 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Jul 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, short walk to downtown and just across the street from sunnega lift. They offer a shuttle to and from train station for luggage - just have to send a message or email to coordinate. Didn't have a chance to use the pool/spa area bc it closes early (8pm), would have been nice if it closed later (e.g. 9 or 10pm). Lovely breakfast spread.

Stayed 2 nights in Jun 2024

10/10 Excellent

Teji

Traveled with family

Jul 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good job! You all try very hard!

Stayed 2 nights in Jul 2024

10/10 Excellent

Yvonne

Traveled with partner

Jul 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One suggestion that I would like to make based on our experience, is the light switches in the room. One person is in the bathroom and another person turns off a lamp in the bedroom and the person in the bathroom is in the dark! We spent 2 days trying to figure it out, and we regard ourselves as reasonably intelligent people. The view was spectacular on the balcony! Location was perfect, away from noisy train station but close enough to walk there. The hotel offered transport to and from the train station.

Stayed 2 nights in Jul 2024

10/10 Excellent

Khwaja Mahbubur

Traveled with family and small children

Jul 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2024

8/10 Good

Holly

Traveled with partner

Jul 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautifully renovated. In the heart of Zermatt and walkable to everything. Truly has the Swiss mountain vibe with its decor. The spa is incredible with an awesome hot tub and pool. We took advantage of massages although options were limited as you could only book the one therapist who only did classic massage. The food was some of the best we had. Go see Allie in the bar. He was super nice and gave impeccable service. The only hiccup is that we pre- arranged shuttle pick up from the hotel for when we arrived and they did not show up. I had to make an expensive phone call to call them and have them send the shuttle after waiting around awhile. Other than that I would stay here again.

Stayed 2 nights in Jun 2024

10/10 Excellent

Brittany

Traveled with partner

Jul 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best stay in Switzerland!

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family

Jul 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Zermatt. We had a smooth check in with the front desk helping us with all of our requests (shoutout to Emilie). Appreciated housekeeping dropping by in the afternoon for turn down service + chocolate treats, as well as the ride to and from the train station

Stayed 3 nights in Jun 2024

10/10 Excellent

Andrea

Traveled with family

Jun 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Traveled with partner

Jun 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel has unique feeling for me, such as warm personal touches. I love this hotel. Family friendly also. All staffs were so nice, and outside jacuzzi was great.

Stayed 1 night in Jun 2024

10/10 Excellent

Chris

Traveled with partner

Jun 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There are no complaints with this property - EVERYTHING was outstanding!

Stayed 6 nights in Jun 2024

10/10 Excellent

Alexander

Traveled with partner

Jun 9, 2024

Liked: Cleanliness, property conditions & facilities

Very nice

Stayed 3 nights in May 2024

10/10 Excellent

Don

Jun 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We really enjoyed the hotel. Great location and the resturant is a must, very reasonable for the quality of food. Also would like to say go see Ali at the bar, one of the nicest, considerate, and attentive person we have meet abroad! He made our trip memorable!!

Stayed 2 nights in Jun 2024