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Europe Hotel & Spa

4.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Europe Hotel & Spa

Panoramic Suite | Minibar, in-room safe, desk, soundproofing
Design Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing
Breakfast and dinner served
Jetted tub
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Hot Tub

Explore the area

View in a map
Riedstrasse 18, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪9 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Family Double Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room

Design Double Room | Minibar, in-room safe, desk, soundproofing

Design Double Room

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room, Mountain View

Design Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Design Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Superior Family Room

Design Superior Family Room | Minibar, in-room safe, desk, soundproofing

Design Superior Family Room

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Panoramic Suite

Panoramic Suite | Minibar, in-room safe, desk, soundproofing

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, Mountain View

Superior Double Room, 1 Double Bed, Mountain View | Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Zermatt

Europe Hotel & Spa places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 38-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.1 miles
  • Furi Ski Area - 1 min walk - 0.1 miles
  • Matterhorn Museum - 5 min walk - 0.3 miles
  • Zermatt-Furi Gondola - 9 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 11 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Brown Cow Pub - ‬8 min walk
  • ‪Hotel Post Zermatt - ‬8 min walk
  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Old Zermatt - ‬2 min walk
  • ‪Elsie Bar - ‬5 min walk

About this property

Europe Hotel & Spa

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Guests staying at Europe Hotel & Spa enjoy access to a full-service spa, an indoor pool, and a sauna. Airport transportation is made easy with an airport shuttle for a fee. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, safes, and phones are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, facials, and body treatments.

Similar properties

Front of property
Hotel Bellerive
  • Hot Tub
  • Breakfast included
  • Spa
  • Pet friendly
9.8 out of 10, Exceptional, 217 reviews
$474 nightly
The price is $502
Dec 9 - Dec 10
Total with taxes and fees
Hotel Bellerive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards, debit cards, and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Europe Hotel Zermatt
Europe Zermatt
Europe Hotel And Spa
Europe Hotel Spa
Europe Hotel & Spa Hotel
Europe Hotel & Spa Zermatt
Europe Hotel & Spa Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Europe Hotel & Spa?

Europe Hotel & Spa provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Europe Hotel & Spa?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Europe Hotel & Spa on Dec 16, 2025 start from $420.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Europe Hotel & Spa?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Will I be able to park at Europe Hotel & Spa?

No, this hotel doesn't offer parking.

Is a spa located at Europe Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, body treatments, facials, and mani/pedis.

Does Europe Hotel & Spa have a casino at the property?

No, Europe Hotel & Spa doesn't have a casino.

Is there an indoor pool at Europe Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is Europe Hotel & Spa good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Europe Hotel & Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Europe Hotel & Spa have a restaurant that serves breakfast?

Yes, Europe Hotel & Spa serves free continental breakfast each morning from its restaurant.

Does Europe Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Europe Hotel & Spa for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Does Europe Hotel & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Europe Hotel & Spa?

The closest major airport to Europe Hotel & Spa is Sion (SIR), which is about 24.2 mi away.

Are there rooms with balconies at Europe Hotel & Spa?

No, there aren't any guestrooms with balconies at Europe Hotel & Spa.

Europe Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 317 out of 401 reviews
Rating 8 - Good. 73 out of 401 reviews
Rating 6 - Okay. 7 out of 401 reviews
Rating 4 - Poor. 2 out of 401 reviews
Rating 2 - Terrible. 2 out of 401 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

QUN, San Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent scenery and services , will definitely come back again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Hasan

Stayed 2 nights in Jun 2025

10/10 Excellent

Seiji

Stayed 3 nights in Jul 2025

10/10 Excellent

Demetrius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!! Renovated and excellent location. Wonderful breakfast. For sure, I will come back next time.
Stayed 1 night in Jul 2025

10/10 Excellent

Xxx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful cozy hotel. Staff super friendly. Rooms very clean and beautiful. We stayed in family room and we loved it. Shuttle was available to the train station. Absolutely loved our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Adeel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s a good, clean hotel with nice beds and healthy variety in breakfast. hotel is a little on the north side of the Centre which is helpful in making it noise free and peaceful. Free pick up and drop off from/to the station by booking is great and necessary as it’s a bit far from the station. Only downside is that the staff are not flexible with requests and we felt are too rigid with rules. Also no air conditioning but you can open the windows for cooler air during nights.
Breakfast area
Breakfast outdoor area
Matterhorn view
Jacuzzi
Stayed 1 night in Jun 2025

10/10 Excellent

Koreen

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Zermatt. The staff were so hospitable and friendly, the facilities were well-maintained and clean (we especially loved the wellness facilities) and enjoyed a Matterhorn view from our room. Loved every bit of our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. The rooms were well-appointed and we were treated to a view of the Matterhorn from our room. We enjoyed a relaxing drink at the bar patio where the staff was very accommodating. The breakfast offered a wide variety of items. A wonderful stay all around.
Stayed 1 night in Jun 2025

10/10 Excellent

Shiela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to a lot of things and more convenient for me and my friends
Stayed 2 nights in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all, the staff were very helpful and friendly. Beyond that, I had a weeklong stay, and the hotel is a short walk to the Matterhorn gondola, restaurants, bars, everything.Very pleased with this stay.
Stayed 8 nights in Nov 2024

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

A wonderful stay. The staff were very helpful & friendly. Lots of lovely touches throughout the hotel, great spa too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kamil

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What a fantastic stay! We were so impressed with the hotel and spa and staff and breakfast! Would definitely recommend to people and stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

TRACY

Liked: Staff & service, property conditions & facilities
Staff was amazing and so friendly!! Hotel was top notch!!! Loved it!!!
Stayed 1 night in Oct 2024

8/10 Good

Deepak

Stayed 2 nights in Sep 2024

10/10 Excellent

Lok Man

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service. Beautiful room

My family
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael, Leander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Europe Hotel in Zermatt was a wonderful hotel and made me feel so welcome. The staff was excellent and super helpful, the hotel was very well appointed & taken care of, and the overall experience was perfect. Highly recommend this hotel and can’t wait to visit again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Murtaza, Davie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Europe Hotel and Spa in Zermatt was truly unforgettable. The hotel's location was breathtaking, with stunning views of the Matterhorn from my balcony. The rooms were luxurious and immaculately clean, with comfortable beds and modern amenities. The spa facilities were world-class, with a relaxing sauna and steam room, and a rejuvenating massage. The staff were friendly and attentive, going above and beyond to make my stay special. The breakfast buffet was sumptuous, with a wide range of options to suit every taste. I would highly recommend Europe Hotel and Spa to anyone looking for a luxurious and relaxing getaway in Zermatt. The hotel's charm, combined with its stunning surroundings, made for a truly exceptional experience."
Stayed 4 nights in Jun 2024

10/10 Excellent

Go

Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently updated. Nice view of Matterhorn from breakfast.
Stayed 2 nights in Sep 2023

8/10 Good

Patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast! Rooms were nice, but one of the reasons we booked here with the higher prices was the spa. It was not very extensive and is open only limited hours, where it doesn’t leave you much time to get a bit to eat after check in, and then use the spa. Disappointed in the hours of the spa. Open until at least 9pm would be helpful
Stayed 1 night in Sep 2023