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Mont Cervin Palace

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Mont Cervin Palace

Minibar, in-room safe, desk, soundproofing
Bar (on property)
Free full breakfast
Property amenity
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Hot Tub
  • Bar
  • 24/7 front desk

Explore the area

Map
Bahnhofstrasse 31, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪11 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪90 min drive‬

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Room options

View all photos for Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

  • 255 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chalet Open Suite, Matterhorn view (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Open Suite, Matterhorn view (Le Petit Cervin)

  • 642 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Only Me

Alpine Only Me | Minibar, in-room safe, desk, soundproofing

Alpine Only Me

9.0 out of 10
Wonderful
(2 reviews)
  • 193 sq ft
  • Valley view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

Chalet Open Suite Classic, Mountain View (Le Petit Cervin) | View from room

Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • 645 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Classic Double Room, Mountain View

Alpine Classic Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Alpine Classic Double Room, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • 270 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Junior Suite, Montain View

Alpine Junior Suite, Montain View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Montain View

10.0 out of 10
Exceptional
(1 review)
  • 428 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Superior Double Room, Mountain View

Alpine Superior Double Room, Mountain View | View from room

Alpine Superior Double Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 372 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Classic Suite, Mountain view

Alpine Classic Suite, Mountain view | Living area | TV, toys, pay movies

Alpine Classic Suite, Mountain view

  • 581 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Junior Suite, Matterhorn View

Alpine Junior Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)
  • 503 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Suite, Matterhorn View

Alpine Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Suite, Matterhorn View

  • 580 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chalet Classic Double Room, Mountain View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(2 reviews)
  • 255 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Zermatt

Located in Zermatt City Centre, Mont Cervin Palace is next to Zermatt-Matterhorn Ski Paradise and Matterhorn Museum. This 5-star hotel has 150 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 5 min walk - 0.3 miles
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 11 min walk - 0.6 miles

Getting around

  • Zermatt Gornergratbahn Station - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Brown Cow - pub - ‬1 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Le Petit Royal - ‬2 min walk

About this property

Mont Cervin Palace

Luxury hotel with 3 restaurants and a full-service spa
Guests of Mont Cervin Palace enjoy a full-service spa, an indoor pool, and a children's pool. For transportation, you can make use of an airport shuttle for a fee (available on request), as well as a free train station shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, children's robes, and bathrobes. Minibars, espresso makers, and free weekday newspapers are also available.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

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  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 342 reviews
$613 nightly
The price is $647
Jul 10 - Jul 11
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Grill Le Cervin
  • Le Restaurant
  • Ristorante Capri

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Concierge desk]
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 13 and June 12.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 40.00 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from December to September.
  • Pool access available from 7:30 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Cervin
Cervin Palace
Mont Cervin
Mont Cervin Palace
Mont Cervin Palace Hotel
Mont Cervin Palace Hotel Zermatt
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel Zermatt

Frequently asked questions

Is free cancellation available at Mont Cervin Palace?

Mont Cervin Palace provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do near Mont Cervin Palace?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Zermatt-Furi Gondola and Furi - Riffelberg less than a mile away.

Is parking available on site at Mont Cervin Palace?

Yes, there is accessible parking available.

Is there a spa at Mont Cervin Palace?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, reflexology, and couples treatments.

Does Mont Cervin Palace feature a casino?

No, Mont Cervin Palace doesn't have a casino.

Is there an indoor pool at Mont Cervin Palace?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 7:30 AM and 8:00 PM and the seasonal pool is normally open from December until September.

Is Mont Cervin Palace a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Does Mont Cervin Palace have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Mont Cervin Palace feature a restaurant that includes a breakfast menu?

Yes, Mont Cervin Palace has 3 restaurants, and serves free full breakfasts.

Will Mont Cervin Palace allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mont Cervin Palace for a fee of CHF 40.00 per pet, per day. The property also provides food and water bowls.

Does Mont Cervin Palace have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Mont Cervin Palace?

The closest major airport to Mont Cervin Palace is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies at Mont Cervin Palace?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy valley or mountain views.

Does Mont Cervin Palace have a wedding venue?

There are wedding services available at Mont Cervin Palace if that's in your vacation plans.

Mont Cervin Palace Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 160 out of 182 reviews
Rating 8 - Good. 11 out of 182 reviews
Rating 6 - Okay. 7 out of 182 reviews
Rating 4 - Poor. 1 out of 182 reviews
Rating 2 - Terrible. 3 out of 182 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kim, Corona del Mar

Stayed 5 nights in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, view and hotel staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Livija

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in the heart of Zermatt

Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eduardo

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Anthony, Toronto

Stayed 5 nights in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and excellent service.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, and the activities were incredible!
Stayed 3 nights in Jan 2025

8/10 Good

Steve, Corsham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful Spa is brilliant and the water is nice and warm
Stayed 6 nights in Dec 2024

10/10 Excellent

Ana Lucrecia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than excellent

Stayed 2 nights in Dec 2024

10/10 Excellent

Manav

Liked: Cleanliness, staff & service, amenities
Great hospitality by the staff specially Verissimo, Sandro and Louis. Part of Property is old but hospitality by these individuals made it worth staying there.
Stayed 3 nights in Aug 2024

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, the service, food, everything. There was never a time where I felt like my needs were not being met. The room was also fantastic with a great view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

The hotel is absolutely beautiful, nicely renovated, extremely comfortable and has all the modern conveniences. The only slight disappointment was the restaurant. It was too brightly lit, lacking ambiance and the service was disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Neomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations excellent staff and service must stay!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Claudio and the staff were all amazing. Professional and super efficient yet with a homey atmosphere for a very high end property. Nothing was too much for them! Hotel manager was also terrific. Will definitely stay there again. Very welcoming and happy environment. Thank you Mont Cervin Palace!!
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Luz, Houston

Traveled with family
Liked: Amenities
Awesome !
Stayed 2 nights in Jun 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous! What makes this property stand out is the exceptional service from the staff. From the concierge desk, to the reception staff to the spa/pool desk attendant, to the restaurant servers and management to the shuttle service, we received truly excellent care and attention. We will be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Hesky, New York

Liked: Cleanliness, staff & service, property conditions & facilities
A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities
Stayed 6 nights in Jan 2024

6/10 Okay

Antonieta

Disliked: Property conditions & facilities
We couldn’t take a shower because our side of the hotel did not have HOT water only cold. They gave us a piece of chocolate to “compensate” totally unacceptable

8/10 Good

May

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. I was very disappointed in my check in. I reserved and paid for 3 rooms. I was traveling with a group of 6 ladies. I had to check us all in as I had reserved and paid for the rooms. The other rooms were available on arrive and on the 5th floor with a lovely view of the mountains. My room wasn't available for a couple of hours and I was put in a room on the second floor overlooking the roof of the property. I was never asked if I wanted one of the nicer rooms. I'm glad my traveling friends got a super nice room but was very disappointed in my room. Bathroom was half the size of the others as well. I asked to be moved to the same floor the others were on but was told it would be an additional $1000 swiss francs. They knew we were traveling together. I thought this could have been handled better. The receptionist was a very sweet person and the manager, who I asked to speak with was also professional and nice. I was just disappointed they didn't make accomodations for my request.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2023