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Silvana Mountain Hotel

3.5 star property
Slopeside fun with full-service spa and indoor pool

Choose dates to view prices

Photo gallery for Silvana Mountain Hotel

Lunch and dinner served, alfresco dining
Indoor pool
Sauna
Sauna, steam room
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Spa
  • Gym
  • Bar
  • Housekeeping
  • Hot Tub

Explore the area

View in a map
Furi 265, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room East with balcony

Double Room East with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room East with balcony

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Mountain Lodge, Annex

Junior Suite Mountain Lodge, Annex | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite Mountain Lodge, Annex

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Single Room West with balcony

Single Room West with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room West with balcony

  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room West with balcony

Double Room West with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room West with balcony

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Mountain Lodge, Annex

Single Room Mountain Lodge, Annex | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room Mountain Lodge, Annex

  • 140 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Doppelzimmer Mountain Lodge, Annex

Doppelzimmer Mountain Lodge, Annex | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Doppelzimmer Mountain Lodge, Annex

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Balcony

Triple Room, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room, Balcony

  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room with balcony

Family Room with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room with balcony

  • 258 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite West

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite West

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Junior Suite West with balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite West with balcony

  • 258 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

About the neighborhood

Zermatt

Silvana Mountain Hotel places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 22-room, 3.5-star hotel has ski-in/ski-out access, a full-service spa, and a restaurant.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Furi - Riffelberg - 1 min walk - 0.0 miles
  • Furi Ski Area - 1 min walk - 0.0 miles
  • Cervino - Sci Estivo - 1 min walk - 0.0 miles

Getting around

  • Gornergrat Station - 23 min drive

Restaurants

  • Restaurant du Pont
  • Old Zermatt
  • ‪Elsie Bar - ‬62 min drive
  • ‪La Taverne - ‬7 min drive
  • ‪Schmuggler Höhle - ‬7 min drive

About this property

Silvana Mountain Hotel

Slopeside fun with full-service spa and indoor pool
Guests of Silvana Mountain Hotel have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Front-desk staff can assist with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, sitting areas, and safes are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Gitz-Gadi

Things to do

  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Playground
  • Rock climbing
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 5 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during October, November, and May.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 10 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon—-5 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Silvana
Hotel Silvana Zermatt
Silvana Zermatt
Silvana Hotel Zermatt
Silvana Mountain Hotel Zermatt
Silvana Mountain Zermatt
Silvana Mountain
Silvana Mountain Hotel Hotel
Silvana Mountain Hotel Zermatt
Silvana Mountain Hotel Hotel Zermatt

Frequently asked questions

What's there to see around Silvana Mountain Hotel?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Furi Ski Area. You'll also find Furi - Riffelberg and Cervino - Sci Estivo less than a mile away.

Is there parking available at Silvana Mountain Hotel?

No, there isn't parking at this hotel.

Is there a spa at Silvana Mountain Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Silvana Mountain Hotel have a casino?

No, Silvana Mountain Hotel doesn't have a casino.

Is there an indoor pool at Silvana Mountain Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

Is Silvana Mountain Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Silvana Mountain Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Silvana Mountain Hotel have a restaurant with a breakfast menu?

No, Silvana Mountain Hotel doesn't have a restaurant that serves breakfast.

Does Silvana Mountain Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Silvana Mountain Hotel for a fee of CHF 10 per pet, per night. The property also provides food and water bowls.

Does Silvana Mountain Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Silvana Mountain Hotel?

The closest major airport to Silvana Mountain Hotel is Sion (SIR), which is about 24.1 mi away.

Can I book a room with a balcony at Silvana Mountain Hotel?

Yes, every guestroom at Silvana Mountain Hotel comes with a balcony with some featuring mountain views.

Reviews

Silvana Mountain Hotel Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 30 out of 34 reviews
Rating 8 - Good. 3 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

10/10 Excellent

Damian, Arlington

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Everything in this place is perfect. Location, vibe, customer service, cleanliness The staff is so kind. Dinner time is like going back to Grandma's house for holidays.
Stayed 2 nights in Jul 2025

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful modern hotel. The room was great, great views. Friendly staff. An awesome wellness area. Great dinners and the breakfast was amazing. They will pick you up and take you to the train station for a fee. Easy to get there by taking the gondola to Furi and then a 5 minute walk to the hotel. Would love to go again!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very scenic location on a mountain above Zermatt. Transportation was easy with the cable car stop only a five minute walk to the hotel. The rooms are comfortable and spacious. We especially enjoyed the buffet breakfast and the dinner menu options. The family staff were so welcoming and accommodating. My wife has a mobile scooter and they drove us up the mountain after we arrived at the train station in Zermatt and they helped us to the cable car when the road back to Zermatt was closed for the morning. Friendly in every way.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

LYNDSEY, Hobbs

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay at Silvana. The owners are amazing and very welcoming. Will only stay here in Zermatt.

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really lovely! The staff do a wonderful job making their guests feel welcome. The breakfast was phenomenal as well as the spa area. The only downside to the hotel is the location if you wish to explore the town in the evening during the summer. It is walkable and manageable at night as they provide flashlights, however coming back later on uphill wouldn’t be ideal. The taxi ended up costing 100 chf in the evening hours. For that reason, I wish the spa would have been open later to have something to do at the hotel. May be something to consider if you are young and want to explore the bars/ restaurants later. This would be a great stay for a family as they have a little playground as well. Otherwise wonderful stay and very kind staff.

10/10 Excellent

Cassie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely family-run hotel. It was the best hotel stay we ever had. It was so neat to stay up on the mountain above town. The staff and family were so nice and the food was excellent. The room we had was great with a loft for our teenage daughter. The sauna area was great also. Definitely planning to stay here on our next trip to Switzerland!
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was away from the main part of town but amazing. The restaurant was fantastic and the room while small was perfect.
Stayed 1 night in Jul 2023

10/10 Excellent

Jaweria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay in Furi near Zermatt. The staff is very very nice and helpful. The rooms are super clean. The views are breathtaking. Will definitely recommend and stay again in the future.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ruben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice small ski-in and out hotel in Fury (Zermat). Its difficult to fault this wonderful family hotel. Pretty swiss decor, cood condition, very friendly and helpful staff, good food, good location for skiing in Zermat area (with conveninet connection to Italy). The only potential issue is that its 3.5km from the Zermat village (so if you want to go there then spare 80 euros each way or 45 min walk up/down) Overall very pleased. Ruben

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Experience All-Around

Hotel Silvana was something out of a dream, from the moment I booked through the moment I walked out the door. I couldn't have chosen a better place to stay during my 4-night trip to Zermatt in September 2022. Upon booking, staff is communicative and they're immediately helpful by informing you about cable car schedules up to the hotel and other transportation options. My flight was delayed by 6.5hrs so I missed the last cable car of the day; however, Martin was great with late-night communications and kindly scheduled an electric taxi to meet me at the train station (it does cost 80CHF, though!). Upon arrival, Tatiana put together a platter of meats and cheeses, a salad, breads with butter, and a glass of whiskey to help settle in. That food, the breakfasts, and the in-house dinners were each fantastic. Breakfast is included in your stay, but the four-course dinners cost 40CHF per night and are WELL WORTH IT. So delicious and it was great chatting with fellow guests! The room was exceptional as well. Extremely clean and well-appointed, very functional, quiet despite neighbors close by, beautiful views, and cleaning staff did a good job too. WiFi was surprisingly speedy. They even brought my roller bag down to the train station so I could explore town on my final morning. I cannot recommend this family-run hotel enough. They go above and beyond for their guests. Thank you for an amazing stay! <3 P.S. One major caveat, you're at the mercy of the cable car schedules here!
Stayed 4 nights in Sep 2022

10/10 Excellent

Agnieszka, Burr Ridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, very friendly and helpful staff. Great view on the mountain and town of Zermatt from the room’s balcony. We had a delicious dinner in a beautifully decorated restaurant
Stayed 1 night in Jun 2022

10/10 Excellent

Bruce

Stayed 2 nights in Jun 2022

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, well thought out rooms Charming decor Beautiful spa Wonderful on site restaurant Courteous, professional, accomodating staff - service was beyond excellent. If you're coming to the Zermatt area, this is the only place you should ever stay
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovely hotel. A beautiful clean little boutique hotel that is a very authentic Swiss mountain lodge with a lot of attention to details visible in every aspect of the property. That care combined with the friendliness of the owner and the staff created a very comfortable atmosphere that we really enjoyed. The location outside of the hustle and bustle of Zermatt is idyllic and beautiful and the integrated restaurant served delicious authentic Swiss food. Will for sure come back
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection in the alps

Hotel Silvana is perfect - the owners and staff are wonderful, helpful and caring. The hotel is clean, modern and surprisingly full of amenities. The food in the restaurant was fantastic and in a perfect setting.

10/10 Excellent

Steve, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great food, right next to the piste.

A really excellent stay. Ski in, ski out made the day start and end well. Hotel is friendly with great food and in an amazing location.

10/10 Excellent

Freddy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in the mountains

This hotel is simply amazing for its location, rooms and most importantly its FOOD. It's only a few minutes walk from Furi cable car station and you can take a nice walk approx 2hr with the view of the mountain Matthorn (and the other mountains) if you take the cable car 1 station up. Very nice for people who wanna hike or cycle around. The food is better than any other hotel or restaurant we visited in Switzerland!! And it's only 40 CHF for a 4-course dinner, totally worths it. The staff in the hotel is very nice and speak very good English:p Gonna stay again if we go next time.

10/10 Excellent

Reto

Liked: Cleanliness, staff & service, property conditions & facilities
War alles tiptop
Stayed 1 night in Jul 2025

10/10 Excellent

Seraina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles war Top

Es war ein Wunderbarer Aufenthalt. Wir haben noch ein Upgrade erhalten. Wir reisen erst später an und das Hotel holte uns am Bahnhof in Zermatt ab für CHF 20.00 da die Gondel nicht mehr fuhr. Da wir so spät anreisten haben Sie uns von sich aus einen Tisch reserviert im Restaurant (nur Frühstück gebucht). Dies war sehr zuvorkommend. Das Essen war spitze und auch das Frühstück. Die Mitarbieter sehr aufgestellt und zuvorkommen. Ich würde das Hotel jedem weiterempfehlen.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Wellnessbereich und Stylevolle Einrichtung. Sehr freundlicher Empfang und aufmerksames Personal. Schöner ruhiger Ort, perfekt um abzuschalten
Stayed 1 night in Aug 2019

10/10 Excellent

Manuel, Costa Rica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una vista impresionante, nos impresionó mucho. Todo desde el desayuno excelente, la amabilidad de la familia Binner siempre atenta y en procura de ayudar en todo. Altamente recomendado.
Stayed 2 nights in Jul 2019

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