Alex Alpine Resort - Spa & Sports

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Photo gallery for Alex Alpine Resort - Spa & Sports

Front of property
Indoor spa tub
Restaurant
Lounge
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Bodmenstrasse 12, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪2 min walk‬
  • Place, Tour Monte Rosa
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

Classic Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Classic Single Room

8.8 out of 10
Excellent
(11 reviews)
  • Mountain view
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Deluxe Suite

  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Classic Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Budget Standard Zimmer

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Zermatt

Located in Zermatt City Centre, Alex Alpine Resort - Spa & Sports is next to Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. This 85-room, 4.5-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 2 min walk - 0.1 miles
  • Tour Monte Rosa - 2 min walk - 0.1 miles
  • Matterhorn Museum - 5 min walk - 0.3 miles
  • Zermatt - Furi - 6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Ristorante Molino Seilerhaus - ‬4 min walk
  • ‪Walliserkanne - ‬3 min walk

About this property

Alex Alpine Resort - Spa & Sports

Guests of Alex Alpine Resort - Spa & Sports have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include coffee makers, laptop-compatible safes, and phones.
An indoor tennis court and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alex Grill
  • Bodega Bacchus

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during October and November.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CHF 155.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: CHF 155.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Alex Zermatt
Hotel Alex
Hotel Alex Zermatt
Resort Hotel Alex Zermatt
Alex Hotel Zermatt
Resort Hotel Alex
Resort Hotel Alex Hotel
Resort Hotel Alex Zermatt
Resort Hotel Alex Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Alex Alpine Resort - Spa & Sports?

Alex Alpine Resort - Spa & Sports offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Alex Alpine Resort - Spa & Sports?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Alex Alpine Resort - Spa & Sports on Jul 20, 2026 start from $363, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Alex Alpine Resort - Spa & Sports?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise, and within a 10-minute walk of Zermatt - Furi and Zermatt–Sunnegga Funicular. You'll also find Zermatt-Furi Gondola and Furi Ski Area less than a mile away.

Will I be able to park at Alex Alpine Resort - Spa & Sports?

No, there isn't parking at this hotel.

Is there a spa at Alex Alpine Resort - Spa & Sports?

Alex Spa is the hotel's spa and services include hot stone massages, sports massages, body wraps, and reflexology.

Does Alex Alpine Resort - Spa & Sports have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and an indoor tennis court at this hotel.

Does Alex Alpine Resort - Spa & Sports feature a casino at the property?

No, Alex Alpine Resort - Spa & Sports doesn't have a casino.

Will I find an indoor pool at Alex Alpine Resort - Spa & Sports?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Alex Alpine Resort - Spa & Sports?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a fireplace.

Are there hot tubs at Alex Alpine Resort - Spa & Sports?

No, but this hotel does have a steam room.

Does Alex Alpine Resort - Spa & Sports feature a restaurant that includes a breakfast menu?

Yes, Alex Alpine Resort - Spa & Sports serves free buffet breakfast at Alex Grill each morning.

Will Alex Alpine Resort - Spa & Sports allow pets to stay free of charge?

No, pets and service animals aren't allowed at Alex Alpine Resort - Spa & Sports.

Are there connecting rooms at Alex Alpine Resort - Spa & Sports?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Alex Alpine Resort - Spa & Sports?

The closest major airport to Alex Alpine Resort - Spa & Sports is Sion (SIR), which is about 23.9 mi away.

Can I book a room with a balcony at Alex Alpine Resort - Spa & Sports?

Yes, some guestrooms at Alex Alpine Resort - Spa & Sports offer a balcony and may feature mountain views.

Alex Alpine Resort - Spa & Sports Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 287 reviews
Rating 8 - Good. 54 out of 287 reviews
Rating 6 - Okay. 12 out of 287 reviews
Rating 4 - Poor. 3 out of 287 reviews
Rating 2 - Terrible. 5 out of 287 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

lee

Liked: Cleanliness, amenities, property conditions & facilities
great location and friendly courteous staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, not overheated, great views, friendly staff, excellent breakfast and great location. Want to come again next year!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

fred

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel with easy walk to the train station Staff very friendly and food great Highly reccomend
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Zach

Liked: Cleanliness, amenities, property conditions & facilities
Superb service. Excellent resort. Amazing pool and hot tub. Great food. Perfect proximity to many downtown activities.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Bert

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable but small. Heated floor in the bathroom and heated towel rack were nice touches. Staff was very friendly and the breakfast and food at the restaurant on site was very good.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest alpine resort I have ever stayed at. Had every amenity you could request. Spent 7 days there. Should have stayed 2 weeks.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from room- very friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
They upgraded my room to a mountain view room. Excellent location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

James

Amazing place!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent food
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful suite right on the 6th floor, which was the highlight of the stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Juzar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff is very friendly. Also excellent breakfast.
Stayed 1 night in May 2023
Verified

10/10 Excellent

James A.

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room! very friends staff and an authentic warm cozy vibe. I would 100% return to this hotel. If people call this “outdated”. do NOT listen to them. This place is such a vibe 100/10
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very convenient & beautiful rooms.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic Swiss Hotel

Great location and service! Very beautiful, authentic decor. We loved the food at the bar and restaurant. Would love to stay again!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, fantastic location.

Absolutely great hotel, and amazing location, can highly recommend. Breakfast was very good, with so many different options. Will definitely stay at Alex again on our next trip to Zermatt.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

chris

Liked: Amenities, property conditions & facilities
Stunning facilities, pool area beaitiful. Staff very friendly. Loved it.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the hotel and my room!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Such a wonderful location to everything in town and the breakfast is phenomenal. Will be back!
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and perfect facilities
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Stay in Zermatt

Great Hotel. Very friendly with helpful staff. Great breakfast.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very clean, friendly staff, great variety for breakfast. Gorgeous room and excellent bed linen
Stayed 2 nights in Jul 2023