Hotel Daniela

4.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Daniela

Sauna, hot tub, steam room, hot stone massages, Thai massages
Reception
Sauna, hot tub, steam room, hot stone massages, Thai massages
View from property
Alpine Roof Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Spa
  • Free WiFi

Explore the area

View in a map
Steinmattstrasse 39, Postfach 354, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪10 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)

Room options

Cosy Room

7.4 out of 10
Good
(3 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed

Alpine Roof Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Swiss Style Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Swiss Style Double Room Plus

10.0 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

Basic Room, Ground Floor

9.8 out of 10
Exceptional
(6 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Zermatt

Hotel Daniela places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 4-star hotel has 23 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt Visitor Center - 8 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 10 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬5 min walk
  • ‪Brown Cow Pub - ‬5 min walk
  • ‪Elsie Bar - ‬4 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Restaurant du Pont - ‬4 min walk

About this property

Hotel Daniela

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Renovated in 2019, Hotel Daniela offers a full-service spa, a sauna, and free WiFi in public areas. Transportation is made easy with a free train station shuttle. The front desk has multilingual staff that can help with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a hot tub, a terrace, and a garden.
Guests can enjoy free WiFi and flat-screen TVs. Minibars, espresso makers, and safes are other standard amenities.
Recreational amenities at the hotel include a hot tub and a sauna.

Children under 18 years old are not allowed in the hot tub without adult supervision. Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Sauna
  • Ski storage
  • Steam room

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Treatment room

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - October 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the free train station pick-up service.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Daniela Hotel
Daniela Zermatt
Hotel Daniela
Hotel Daniela Zermatt
Daniela Hotel Zermatt
Hotel Daniela Hotel
Hotel Daniela Zermatt
Hotel Daniela Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Hotel Daniela?

Hotel Daniela provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Daniela?

As of Aug 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Daniela on Sep 16, 2025 start from $326.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Daniela?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Is there parking available at Hotel Daniela?

No, this hotel doesn't offer parking.

Is there a spa available at Hotel Daniela?

There is a full-service spa available for guests to enjoy and services include hot stone massages.

Does Hotel Daniela include a casino on the premises?

No, Hotel Daniela doesn't have a casino.

Will I find an indoor pool at Hotel Daniela?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Hotel Daniela?

Couples staying at this hotel will appreciate amenities like a minibar and an espresso maker as well as a full-service spa.

Are there hot tubs at Hotel Daniela?

Yes, this hotel has a spa tub.

Does Hotel Daniela have a restaurant that serves breakfast?

Hotel Daniela offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Daniela allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Daniela for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Daniela?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Daniela?

The closest major airport to Hotel Daniela is Sion (SIR), which is about 24.1 mi away.

Are there rooms with balconies at Hotel Daniela?

Yes, some guestrooms at Hotel Daniela offer a balcony and may feature mountain views.

Hotel Daniela Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 331 out of 437 reviews
Rating 8 - Good. 90 out of 437 reviews
Rating 6 - Okay. 12 out of 437 reviews
Rating 4 - Poor. 1 out of 437 reviews
Rating 2 - Terrible. 3 out of 437 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steven, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff and in a good location.
Stayed 3 nights in May 2025

10/10 Excellent

Jaimie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is part of a small local hotel chain, the family has an incredible story being local to the area from before 1918. While at the hotel, we experienced a village wide blackout and were snowed in. The staff worked quickly to adjust our accommodations and move us to one of their other hotels with emergency power. You can often find members of the family around the different hotels jumping into action to assist staff and make sure all guest are taken care of. During the power outage, the staff showed true hospitality doing everything they could to make our stay as comfortable and accommodating as possible
Stayed 1 night in Apr 2025

2/10 Terrible

Naeem

Disliked: Staff & service, amenities, property conditions & facilities
No aircon in the property. you have to open windows to get fresh air. I was on grounf and felt unsafe. It we noicy too.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. In the center of town. Very nice staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Zermatt

Most wonderful stay at Hotel Daniela!!! All fscilities were over and above what is usually seen. From included morning breakfast to all day snacks to a backpack free of charge to use during your activities the hotel thought of it all!! The spa facility is fantastic and the staff is extremely welcoming and helpful. The attention to details is what would be expected from a 5 star plus establishment but is rarely seen. Hotel Daniela did not fail to exceed expectations and I would not stay anywhere else in Zermatt!
Stayed 2 nights in Mar 2025

10/10 Excellent

Zulsiramar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaohui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Breakfast is delicious. Bed is comfortable, with different pillow options for you to choose. Spa is a highlight. They provide snacks & fruits throughout the day which is a very nice thing. Location is great too, just a few minutes walk to the bus stop.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Alvaro

Stayed 1 night in Jul 2024

10/10 Excellent

Holly, Batavia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our entire experience at Hotel Daniela! You’ll find a welcoming lobby & staff, the coziest rooms and most delicious breakfast buffet. The hiking offerings are abundant & we appreciated the sauna & spa afterwards. Daily fruit & cake too! Victoria & Tania were the most helpful of hostesses. We shall return!
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Can’t wait to come back. The staff went out of their way to make sure we were taken care off.
Stayed 1 night in Jun 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved staying at hotel Daniela. The people were sooooo friendly and helpful. I would come back here in a minute.
Stayed 4 nights in May 2024

10/10 Excellent

Ambica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place with very attentive staff. The rooms are big with windows and balconies, very well appointed and Uber clean. The staff is well trained, proactive and helpful. Would love to stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Electric shuttle that picks you up and drops you off at the train station.
Bathroom. Shower is a little small but I didn’t have any issues showering. Used the blow dryer .
Sitting area when you walk into hotel
Cute decoration
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I chose this place and couldn't have been happier with our selection. The staff (Julekha, Alena, Silvana) were all incredible and super friendly. They were all so genuinely happy and welcoming. These guys made the stay even better and will certainly come back and stay here at hotel Daniela on our next visit. The room was super spacious with a large and clean bathroom with heated tile floors. The ski lockers were great and the breakfast has been by far one of my favorites.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hanjia

Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Toby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel I would definitely stay there again. The workers were so nice and welcoming!
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week! Staff very helpful, very much clean, wonderful breakfast and a delicious SPA.
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 7 nights in Dec 2023

10/10 Excellent

Nada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

YING TSE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, great people and great location

The place was beautiful and comfortable. We were greeted warmly by the front desk when checking in, their breakfast has many choices from fresh fruits to ham and cheese, they even has overnight oats and local made yogurt! The location of the hotel is also not far from the skiing location. We can even see a peek of Matterhorn from our room balcony.
Hearty breakfast
Fireplace at their lobby
Peek of Matterhorn
Stayed 2 nights in Dec 2023