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Hotel Mountain Paradise

3.0 star property
Mountain ski retreat with full-service spa and bar/lounge

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Photo gallery for Hotel Mountain Paradise

Front of property - evening/night
Exterior
Family Room | In-room safe, desk, soundproofing, free WiFi
Reception
Free daily local cuisine breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Bar
  • Pet friendly
  • Laundry

Explore the area

View in a map
Schluhmattstrasse 130, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Double Room (Süd Matterhorn Blick)

Double Room (Süd Matterhorn Blick) | In-room safe, desk, soundproofing, free WiFi

Double Room (Süd Matterhorn Blick)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room (Nord)

Double Room (Nord) | In-room safe, desk, soundproofing, free WiFi

Double Room (Nord)

9.8 out of 10
Exceptional
(6 reviews)
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Chalet Style mit Matterhornblick)

Double Room (Chalet Style mit Matterhornblick) | In-room safe, desk, soundproofing, free WiFi

Double Room (Chalet Style mit Matterhornblick)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

About the neighborhood

Zermatt

Hotel Mountain Paradise is adjacent to popular attractions such as Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 3-star hotel has 19 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Furi Ski Area - 1 min walk - 0.0 miles
  • Furi - Riffelberg - 1 min walk - 0.0 miles
  • Zermatt-Furi Gondola - 3 min walk - 0.2 miles

Getting around

  • Zermatt Gornergratbahn Station - 18 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Brown Cow Pub - ‬15 min walk
  • ‪Restaurant du Pont - ‬11 min walk
  • ‪Old Zermatt - ‬12 min walk
  • ‪Elsie Bar - ‬12 min walk
  • ‪Hexenbar - ‬13 min walk

About this property

Hotel Mountain Paradise

Mountain ski retreat with full-service spa and bar/lounge
A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Mountain Paradise. Front-desk staff can help secure valuables, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include an arcade/game room, a terrace, and laundry facilities.
64-cm flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free weekday newspapers, hair dryers, and safes are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open select days.

Similar properties

Exterior
Hotel Chesa Valese
  • Breakfast included
  • Spa
  • Free WiFi
  • Bar
9.8 out of 10, Exceptional, 178 reviews
$425 nightly
The price is $451
Dec 9 - Dec 10
Total with taxes and fees
Hotel Chesa Valese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Ice skating
  • Playground
  • Sauna
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 64-cm flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Mountain Paradise
Hotel Mountain Paradise Hotel
Hotel Mountain Paradise Zermatt
Hotel Mountain Paradise Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Hotel Mountain Paradise?

Hotel Mountain Paradise provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Hotel Mountain Paradise?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Zermatt-Furi Gondola. You'll also find Matterhorn Museum and Zermatt–Sunnegga Funicular less than a mile away.

Is there parking available at Hotel Mountain Paradise?

No, there isn't parking available at the hotel.

Is there a spa at Hotel Mountain Paradise?

There is a full-service spa at this available for guests to enjoy at this hotel. The spa is not open daily but only on select days.

Does Hotel Mountain Paradise have a casino on the premises?

No, Hotel Mountain Paradise doesn't have a casino.

Will I find an indoor pool at Hotel Mountain Paradise?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Mountain Paradise?

Couples staying at this hotel will appreciate amenities like a bar and a full-service spa plus some guestrooms include hill views.

Does Hotel Mountain Paradise have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Mountain Paradise have a restaurant with a breakfast menu?

Hotel Mountain Paradise offers free breakfast (local cuisine) each morning though there is no restaurant.

Will Hotel Mountain Paradise allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Mountain Paradise for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Does Hotel Mountain Paradise have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Mountain Paradise?

The closest major airport to Hotel Mountain Paradise is Sion (SIR), which is about 24.1 mi away.

Are there rooms with balconies at Hotel Mountain Paradise?

No, there aren't any guestrooms with balconies at Hotel Mountain Paradise.

Hotel Mountain Paradise Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 58 out of 74 reviews
Rating 8 - Good. 13 out of 74 reviews
Rating 6 - Okay. 2 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing property and so many extras. Such a great thing to have homemade pastries out that people could enjoy!
Stayed 1 night in Sep 2025

8/10 Good

Patrick, pinehurst

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the property. Charming hotel. Very nice staff that accommodated our changes and took good care of my daughter when she arrived alone. The location is a ways from the train station so one should consider hiring transportation from the train station to the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid a little extra for the view and it was well worth it. Place was clean, spacious, front desk was helpful and ver nice. Would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, confortable rooms and great service
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful 2 nights at Hotel Mountain Paradise. Great view of the Matterhorn from our room 304. Breakfast had a very nice selection. Very close to the Little Matterhorn gondola. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

VICTORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Kristian

Traveled with family
Liked: Cleanliness, property conditions & facilities

Good and some not so good

Generally a good stay. However, we had a top floor room with a Matterhorn view and the shower head was located below my chest. I'm a guy so I am not typically really worried about things like this but it made for an awkward and uncomfortable shower experience. Breakfast didn't start until 7:30 and the charge for coffee from the machine outside of breakfast hours seemed unnecessary.
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This hotel has amazing staff! From the begin at booking the hotel to departure. They were outstanding!
Stayed 3 nights in Feb 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Matterhorn from room 301!
Stayed 4 nights in Feb 2025

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 2 nights in Jan 2025

8/10 Good

Manon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disappointed with lack of flexibility to adjust room rate to unforeseen reduced number of guests, despite size of assigned room meant for 2 rather than 3 guests.
Stayed 7 nights in Dec 2024

8/10 Good

A Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Friendly, all problems well addressed. Close to the main lift, but a ways from the restaurants and action in town. A great choice if you like things quiet!
Stayed 7 nights in Dec 2024

6/10 Okay

Taylor

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Michael, Darien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 min walk to the Furi lift, ski shop. 4 nice restaurants within 2-5 min walk. Very friendly and helpful staff. 15 min walk into town, or bus stop in front of the hotel (we always walked, which was lovely). Rooms were a good size. Bed was very comfy. Steam/sauna was very nice. Nice breakfast. And perfect view of the Matterhorn.
Stayed 8 nights in Dec 2024

10/10 Excellent

Veronica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice views of the Matterhorn. Quiet and safe. The staff is helpful and very friendly. Breakfast is great too. The hotel is close to the gondola but a good 20 min walk to the town. There is a convenient bus that takes you to the town for free but only until 8pm. Zermatt is very safe and easy to walk around. We went with our parents and kids and had a great time. Hope to come back soon.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leonardo

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, I felt comfortable and relaxed like at home. The staff was very friendly and the breakfast area has a beautiful view to the Matterhorn. There is also a sauna and a steam sauna available, which is nice to use, especially in this cold weather. Also the room and the hotel were very clean. The only thing that I missed was a kettle in the room for coffee and tea.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

What a wonderful hotel. Cozy and comfortable with an amazing view of the Matterhorn. Staff was very helpful and friendly. Would stay here again in a minute.
Stayed 2 nights in Dec 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and what a view. Staff was excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location in Zermatt away from the commercial area. Also a great view of the Matterhorn! Getting a room with a mountain view is definitely worth it! We had a wonderful stay and hated to leave. Breakfast was included and was excellent !
Stayed 2 nights in Oct 2024

10/10 Excellent

Ellaine Grace, Newcastle upon Tyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in this hotel. The staff in the reception is very nice and accommodating, breakfast selections are all good. The best part is the view of the Matterhorn in the balcony of our room and in the dining area. Overall, we had a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny!

Amazing views, hotel is away from the main street and the crowds, which was exactly what we were looking for! The room on the top floor had unbeatable view of the Matterhorn. Breakfast was also great with many options to choose from (cereal, breads and pastries, fruit, cold oatmeal). The staff was also very helpful and knowledgeable
Stayed 2 nights in Aug 2024

4/10 Poor

Dinakar, aldie

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The cereal bowls and lot of cutlery is dirty and unwashed. The fire alarm kept ringing at night for all the customers and couldn’t sleep. The room is very small and bathrooms are tiny, especially the shower.
Stayed 1 night in Aug 2024

6/10 Okay

Edna

Traveled with family
Nice view of the Matterhorn mountain, breakfast was ok, did not liked no Airconditioning, it’s hot in side in order to get refreshed you have to open the windows,
Stayed 1 night in Jul 2024

10/10 Excellent

Lan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zermatt has traffic down here and there in Jun. due to flood, there’s still some impact there, like the nearest bus stops. But staff there is very friendly and helpful, we could have convenient stay. The hotel is small, everything is well equipped. And The view and atmosphere are very nice.
Stayed 2 nights in Jul 2024