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Alpenhotel Fleurs de Zermatt

Property class: 4

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Photo gallery for Alpenhotel Fleurs de Zermatt

A multi-story hotel with balconies, a swimming pool, and a view of snow-capped mountains.
A multi-story wooden building with balconies, a ski lift, and a pool area.
A modern indoor pool with clear glass walls, wooden ceiling, and stone flooring.
Indoor/outdoor pool
A modern spa area with a circular seating area, a reception desk, and a large pillar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
Unterer Mattenweg 41, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Sunnegga Ski Resort
    ‪2 min walk‬
  • Place, Zermatt–Sunnegga Funicular Gondola
    ‪5 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Standard Single Room, Mountain View

A hotel room with a bed, a chair, a small table with a bottle and glasses, a red bag, and a white towel.

Standard Single Room, Mountain View

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room, Mountain View

A hotel room with a wooden headboard, a bed with white linens, a bedside table with a lamp, a red basket, and a small plant on the floor.

Classic Double Room, Mountain View

9.8 out of 10
Exceptional
(26 reviews)
  • Mountain view
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Mountain View (Style)

A hotel room with a bed, a wooden wardrobe, a sofa, and a small table with a basket and oranges.

Double Room, Mountain View (Style)

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room (Parterre)

A hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

Deluxe Double Room (Parterre)

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

A hotel room with two beds, a desk with a lamp, two plaid chairs, and a small table.

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

A hotel room with a bed, a chair, a table with a vase of flowers, a TV, and a wooden wardrobe.

Junior Suite, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

A hotel room with a bed, a desk with a computer and phone, a chair, and a view of the outside.

Family Room, 2 Bedrooms, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Double Room (Parterre)

A modern hotel room with a bed, a desk, a small table with a bottle, a chair, a sofa, and a shower area with glass doors.

Double Room (Parterre)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Zermatt

Zermatt-Furi Gondola is within a mile (2 km) of Alpenhotel Fleurs de Zermatt, and other popular sites like Sunnegga Paradise - Blauherd Cable Car are within a couple of miles (3 km). This 38-room, 4-star hotel welcomes business and leisure travelers with ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Sunnegga Ski Resort - 2 min walk - 0.1 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular Gondola - 5 min walk - 0.3 miles
  • Zermatt-Furi Gondola - 19 min walk - 1.0 mile

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Walliserkanne - ‬7 min walk
  • ‪Manud - ‬6 min walk
  • ‪Snowboat - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

Guests of Alpenhotel Fleurs de Zermatt have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Front-desk staff can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this ski hotel include an outdoor pool, a gym, and a sauna.
Guests can expect free WiFi and 39-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Espresso makers, safes, and desks are also available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Restaurants on site

  • Matterhorn Lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (388 square feet of space)
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:30 PM—-11 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Alpenhotel Fleurs de Zermatt?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at Alpenhotel Fleurs de Zermatt on Dec 3, 2026 start from $374, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Alpenhotel Fleurs de Zermatt?

Guests positively rate the hotel's location in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Zermatt–Sunnegga Funicular Gondola. You'll also find Matterhorn Museum and Sunnegga Ski Resort less than a mile away.

Is parking available on site at Alpenhotel Fleurs de Zermatt?

No, this hotel doesn't offer parking.

Is there a spa at Alpenhotel Fleurs de Zermatt?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Alpenhotel Fleurs de Zermatt have a casino at the property?

No, Alpenhotel Fleurs de Zermatt doesn't have a casino.

Will I find an indoor pool at Alpenhotel Fleurs de Zermatt?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 7:00 AM and 8:00 PM and the seasonal pool is normally open from January until December.

What amenities will couples enjoy at Alpenhotel Fleurs de Zermatt?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a full-service spa, and a bar/lounge.

Does Alpenhotel Fleurs de Zermatt have a hot tub?

No, but this hotel does have a sauna.

Does Alpenhotel Fleurs de Zermatt have a restaurant with a breakfast menu?

Yes, Alpenhotel Fleurs de Zermatt serves free buffet breakfast at Matterhorn Lounge each morning.

Will Alpenhotel Fleurs de Zermatt allow pets to stay for free?

No, pets and service animals aren't allowed at Alpenhotel Fleurs de Zermatt.

Does Alpenhotel Fleurs de Zermatt have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Alpenhotel Fleurs de Zermatt?

The closest major airport to Alpenhotel Fleurs de Zermatt is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies that I can book at Alpenhotel Fleurs de Zermatt?

Yes, some guestrooms at Alpenhotel Fleurs de Zermatt offer a furnished balcony and may feature mountain views.

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 911 reviews
Rating 8 - Good. 172 out of 911 reviews
Rating 6 - Okay. 40 out of 911 reviews
Rating 4 - Poor. 17 out of 911 reviews
Rating 2 - Terrible. 16 out of 911 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spa,very nice and clean hotel,breakfast was amazing and good location close to trainstation.definitely would Like to come back
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a dream. Outstanding hotel. great views, the pool / spa is amazing. Nice little walk into town. Would love to stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great place! Highly recommended!!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was amazing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean room with a spacious bed. The view towards the Matterhorn wasn't the best given the location, but it was still great. Overall a great room if you can get a good price on it when booking.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Quaint, cute, clean and close to town.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is extremely convenient, only few minute walk from the train station. The room is very quiet and clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and quiet location near the station. The hotel looks very new and in particular, the spa facilities and room were lovely. The gift bag on leaving was a nice touch.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the balcony are amazing. A very quiet area. The pool is very nice and not too busy, relaxing. The morning breakfast is excellent.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an outstanding stay at Alpenhotel Fleurs de Zermatt. The property is absolutely gorgeous, with first-class amenities and truly unmatched mountain views. The spa and pool were spotless, beautifully maintained, and the perfect place to relax after a day of exploring Zermatt. Our room was modern, comfortable, and thoughtfully designed, while the hotel as a whole still felt warm and inviting. Everything about the property made our stay feel special. We would gladly return and highly recommend Alpenhotel Fleurs de Zermatt to anyone looking for a beautiful and relaxing stay in Zermatt.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near by the train station and well maintained. The spa was amazing. The staff that welcomed us was great, but the person that helped with the check out was not friendly or helpful. But the hotel, room, bed, location and facilities were great !!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and spotless rooms. Spa accommodations were top notch.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Receptionist was a little distant but otherwise the stay was uneventful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent, tasty fresh breakfast...would highly recommend.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and nicely appointed. Also a good continental breakfast.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Breakfast was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The room was very cozy, clean and comfortable and the balcony offered views of the Matterhorn. Breakfast was very delicious and the staff were attentive and friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly set up, staff were polite and helpful, and skiing was a breeze with their accommodations.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff. Our room was stunning. Good aménités. Breakfast with many options. Will come back!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless room and very comfortable stay. Totally recommend.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location. Service and breakfast were very good
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Alpenhotel Fleurs de Zermatt. The location is excellent — close to great restaurants, shops, and easy access to the ski lifts, which made our trip so convenient. The hotel was spotless, cozy, and beautifully maintained. Our room was comfortable and perfect after long days of skiing. The staff was friendly and welcoming, and the wellness area was a great place to relax. We would absolutely stay here again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! Spa area was fantastic!
Stayed 3 nights in Mar 2025