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Alpen Resort & Spa Zermatt

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

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Photo gallery for Alpen Resort & Spa Zermatt

Front of property
Single Room, 1 Twin Bed, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk
Terrace/patio
Indoor pool
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪5 min walk‬
  • Place, Zermatt - Furi
    ‪10 min walk‬
  • Airport, Sion (SIR)
    ‪82 min drive‬

Room options

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside | Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Twin Room, Mountain View, Mountainside

9.2 out of 10
Wonderful
(10 reviews)
  • 322 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed, Garden View

Single Room, 1 Twin Bed, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, 1 Twin Bed, Garden View

  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 1 Bedroom, Garden View

Twin Room, 1 Bedroom, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 1 Bedroom, Garden View

9.6 out of 10
Exceptional
(15 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 322 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 3 Twin Beds

View all photos for Panoramic Quadruple Room, Mountain View

Panoramic Quadruple Room, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Quadruple Room, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Garden View

Family Suite, 2 Bedrooms, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Garden View

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

About the neighborhood

Zermatt

Alpen Resort & Spa Zermatt places you next to Zermatt-Matterhorn Ski Paradise and within a 5-minute walk of Tour Monte Rosa. This 4-star hotel has 26 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.3 miles
  • Matterhorn Museum - 10 min walk - 0.5 miles
  • Zermatt - Furi - 10 min walk - 0.5 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Alpen Resort & Spa Zermatt

Family-friendly hotel with a full-service spa and free breakfast
Alpen Resort & Spa Zermatt features a full-service spa, an indoor pool, and a children's pool. Offsite parking is offered for a fee. Front-desk staff can assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Balconies or patios, sitting areas, and minibars are other standard amenities.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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  • Hot Tub
  • Breakfast included
  • Spa
  • Pet friendly
9.6 out of 10, Exceptional, 451 reviews
$194 nightly
The price is $212
Dec 4 - Dec 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 3 miles (CHF 12 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Matterhorn

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 3 2025 to November 7 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 15 per pet, per night
  • Dogs only
  • Food and water bowls are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Pet fee: CHF 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is available during limited hours. Driving? This property offers discounted parking nearby, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt

Frequently asked questions

Is free cancellation available at Alpen Resort & Spa Zermatt?

Alpen Resort & Spa Zermatt offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Alpen Resort & Spa Zermatt?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Alpen Resort & Spa Zermatt on Dec 11, 2025 start from $330.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Alpen Resort & Spa Zermatt?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Matterhorn Museum and Zermatt - Furi less than a mile away.

Is there parking available at Alpen Resort & Spa Zermatt?

Yes, there is electric car charging available.

Is there a spa at Alpen Resort & Spa Zermatt?

There is a full-service spa available for guests to enjoy and services include massages. Note that spa services and facilities will be unavailable from November 3 2025 until November 7 2025 (subject to change).

Does Alpen Resort & Spa Zermatt include a casino?

No, Alpen Resort & Spa Zermatt doesn't have a casino.

Is there an indoor pool at Alpen Resort & Spa Zermatt?

Yes, this hotel has an indoor pool along with a hot tub. Note though that pool facilities will be unavailable from November 3 2025 until November 7 2025 (subject to change).

Is Alpen Resort & Spa Zermatt good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Alpen Resort & Spa Zermatt?

Yes, guests can enjoy a spa tub at this hotel.

Does Alpen Resort & Spa Zermatt have a restaurant that serves breakfast?

Yes, Alpen Resort & Spa Zermatt serves free buffet breakfast at Restaurant Matterhorn each morning.

Does Alpen Resort & Spa Zermatt allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Alpen Resort & Spa Zermatt for a fee of CHF 15 per pet, per night. The property also provides food and water bowls.

Does Alpen Resort & Spa Zermatt have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Alpen Resort & Spa Zermatt?

The closest major airport to Alpen Resort & Spa Zermatt is Sion (SIR), which is about 23.9 mi away.

Are there rooms with balconies at Alpen Resort & Spa Zermatt?

Yes, every guestroom at Alpen Resort & Spa Zermatt comes with a balcony with some featuring garden or mountain views.

Alpen Resort & Spa Zermatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 362 out of 492 reviews
Rating 8 - Good. 93 out of 492 reviews
Rating 6 - Okay. 21 out of 492 reviews
Rating 4 - Poor. 10 out of 492 reviews
Rating 2 - Terrible. 6 out of 492 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food upon arrival served by helpful and friendly server. Excellent room with great view of Matterhorn.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is gorgeous beautiful mountains. Compimentary spa excellent. Staff very nice and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Stayed 1 night in Jul 2025

10/10 Excellent

Jean-Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
speechless. we just loved everything from this place!!
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2025

10/10 Excellent

Lorimar

Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa! Good location and excellent room!
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Stayed 1 night in Jun 2025

10/10 Excellent

Thi Tu Anh

Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a stunning hotel - the room was really nice with views of the Matterhorn facilities were excellent and the three restaurants were perfect. Highly recommend
Stayed 4 nights in Apr 2025

10/10 Excellent

Katie

Stayed 1 night in May 2025

10/10 Excellent

Carolyn, gainesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast was great. Hotel is in a good location.
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Staff was great butvthe condesendi
Stayed 1 night in May 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is paradise! I can’t say enough wonderful things about our stay! To start, the view from our room and balcony was breath taking! Our room and especially our bathroom were beautiful! The pool and spa area was unreal, and the perfect way to spend an evening! It was a short walk from the hotel to the train station, which was very convenient! The staff and continental breakfast were wonderful! We will definitely be staying here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 1 night in Apr 2025

10/10 Excellent

Khinal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, woth ample things to do with kids. Lots of play areas to keep kids occupied.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were stuck here during the snow storm that hit Zermatt and caused the trains to be closed for two days. The staff did the best they could to provide entertainment, warm food and a place to say while we waited out the train. The hotel has great amenities, pool and spa services. Also only a very short walk to downtown shops and restaurants and the ski shops and lifts to the mountains! We will be back!

10/10 Excellent

Curtis

Liked: Cleanliness, property conditions & facilities
Really enjoyed our time there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to Zermatt. The resort is at the excellent location with spacious room and view for our family of 4 . We booked the half board with our stay which included breakfast and dinner at the hotel. Both breakfast and dinner were better than expected. The dinner was excellent and just how I wanted to experience the Swiss traditional food . It was 3 courses dinners and not buffet style. The pool and kid play area is very relaxing after a day full of activities. The staffs are very friendly and welcoming. We had great experience overall.
Stayed 2 nights in Mar 2025

10/10 Excellent

AKANE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was very nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anastasia

Stayed 1 night in Apr 2025

10/10 Excellent

yair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i spent 4 days with my son/ amazing location. very nice pool. good food
Stayed 4 nights in Mar 2025