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Hotel Bahnhof

1.0 star property
Hotel in Zermatt, steps from Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Bahnhof

Front of property
Premium Shared Dormitory, Mixed Dorm | Free WiFi, bed sheets
Terrace/patio
Shared kitchen facilities
Double Room, Shared Bathroom | Free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Bahnhofplatz 54, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪16 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)
    ‪84 min drive‬

Room options

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Free WiFi, bed sheets

Double Room, Private Bathroom

9.6 out of 10
Exceptional
(5 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | Free WiFi, bed sheets

Double Room, Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Free WiFi, bed sheets

Single Room, Shared Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

Premium Shared Dormitory, Mixed Dorm | Living area

Premium Shared Dormitory, Mixed Dorm

9.0 out of 10
Wonderful
(4 reviews)
  • 236 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom | Free WiFi, bed sheets

Family Room, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Shared Dormitory, Women only

Premium Shared Dormitory, Women only | Free WiFi, bed sheets

Premium Shared Dormitory, Women only

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory

Shared Dormitory | Free WiFi, bed sheets

Shared Dormitory

  • Mountain view
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Private Double Room with Matterhorn View

Private Double Room with Matterhorn View | Free WiFi, bed sheets

Private Double Room with Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Zermatt

Located in Zermatt City Centre, Hotel Bahnhof is next to Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. This 20-room hotel welcomes guests with conveniences like free in-room WiFi, a library, and express check-in.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.3 miles
  • Zermatt - Furi - 8 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 16 min walk - 0.9 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Restaurant Derby - ‬3 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Bahnhof

Hotel in Zermatt, steps from Zermatt-Matterhorn Ski Paradise
At Hotel Bahnhof, guests have access to free WiFi in public areas, a library, and express check-in. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include a terrace and a vending machine.
Guests can expect to find free WiFi.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hotel Alpina
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 445 reviews
$146 nightly
The price is $162
Nov 3 - Nov 4
Total with taxes and fees
Hotel Alpina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Library
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Hotel Bahnhof?

Hotel Bahnhof provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What is there to do near Hotel Bahnhof?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt - Furi less than a mile away.

Is parking available on site at Hotel Bahnhof?

No, this hotel doesn't offer parking.

Does Hotel Bahnhof have a casino at the property?

No, Hotel Bahnhof doesn't have a casino.

Is there an indoor pool at Hotel Bahnhof?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Bahnhof?

Couples staying at this hotel will appreciate amenities like a terrace and a library plus some guestrooms include mountain views.

Are there hot tubs at Hotel Bahnhof?

No, this hotel doesn't have a spa tub.

Does Hotel Bahnhof have a restaurant with a breakfast menu?

No, Hotel Bahnhof doesn't have a restaurant that serves breakfast.

Does Hotel Bahnhof allow pets to stay free of charge?

No, pets aren't allowed at Hotel Bahnhof.

Are there connecting rooms at Hotel Bahnhof?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Bahnhof?

The closest major airport to Hotel Bahnhof is Sion (SIR), which is about 23.9 mi away.

Are there rooms with balconies that I can book at Hotel Bahnhof?

No, there aren't any guestrooms with balconies at Hotel Bahnhof.

Reviews

Hotel Bahnhof Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 237 out of 401 reviews
Rating 8 - Good. 120 out of 401 reviews
Rating 6 - Okay. 33 out of 401 reviews
Rating 4 - Poor. 6 out of 401 reviews
Rating 2 - Terrible. 5 out of 401 reviews

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bahnhof exceeded my expectations from the moment i stepped out of the Zermatt station - it was just across the street and so central that you were right on the shopping street and the goats passed it in the morn and afternoon on their trek to the mountains. I stayed in the hostel portion in a women’s room with 4 sets of bunk beds and I was very happy with my bottom bunk by the window, which had the illusion of privacy and cool air from the window. The facilities are very clean and well maintained, and the kitchen fully equipped for major cooking or in my case, microwave food and kettle for tea. There seemed to be enough showers and toilets to go around and the coin operated washer/dryer was a welcome luxury that other hotels i stayed at didn’t seem to have. The desk clerks were nice and helpful. Overall, it was a great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jill

Liked: Amenities
This location is excellent and the train station is across the street, (I never heard the train). The green line bus stop is about a 30 second walk, while the heart of downtown is located a couple of minutes from this hotel. The rooms were clean and my hostel bed was configured in such a way that it was very private. I would stay here again!
Stayed 3 nights in Jul 2025

8/10 Good

Eugene

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the train station but remarkably quiet.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was very low-end for the price. Pillows (one each) were basically flat. Mattress was reasonably comfortable. Front desk attendant was great and the cleaning staff were better than many other places more expensive. Maid service every day. No room refrigerator or coffee maker. Both were in a lower level common kitchen where some guests prepared very smelly meals. A cup of coffee costs 2 CHF. Balconies on rooms insecure, allowing anyone with access to the center hall to walk right up too your window or door. This happened to us.
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Amazing views and comfortable beds. Everything was clean and organized, i have no complaints
Stayed 4 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, but all we needed for a short stay in Zermatt. Right by the train station, and an easy walk to the shops and attractions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bahnhof was probably my favorite stay of our entire trip. The location is absolutely spectacular — just steps from the train station and super easy to find. The whole place had a relaxed, welcoming vibe and felt very safe. It’s thoughtfully set up for travelers, with a well-equipped group kitchen and convenient luggage storage after check-out. These little touches made a big difference. This was also incredible value for money. I couldn’t be more impressed and would recommend it to anyone visiting the area. A fantastic stay all around!
Stayed 1 night in May 2025

8/10 Good

Pratik

Liked: Cleanliness, amenities, property conditions & facilities
Pros - Opposite to the main train station & local bus stop. Cons - No lift, 2 pm check in time, Smart a** staff at reception which can be annoying if you had long travel day.
Stayed 2 nights in May 2025

10/10 Excellent

Emi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very clean and great views of the Matterhorn!
Stayed 3 nights in May 2025

10/10 Excellent

yaritza

Stayed 2 nights in May 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great job. Great location
Stayed 1 night in May 2025

8/10 Good

Catherine Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly reception and very clean.
Stayed 1 night in May 2025

10/10 Excellent

Kristine

Stayed 2 nights in May 2025

10/10 Excellent

MARIE YBETH, Bergenfield

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

MARIE YBETH, Bergenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with everything and nice view of Matterhorn from our room.

6/10 Okay

NOELA

Liked: Cleanliness, staff & service

Place in the snow

Short stay - was aware it was hostel. Ground floor room which was great and windows that open. Was hot inside even though snow outside and no heating operating. Just across the road from the train station. Nothing in Zermatt is far away. Coop store 5 mins away with good selection of ready to eat food. Has communal kitchen which was great for quiet free cuppa. Really helpful reception. It is a hostel so rooms are tiny as is bathroom however shower is hugh with good water flow
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very central. Close to both train stations
Stayed 1 night in Mar 2025

8/10 Good

Vikram

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dorm style room with locker for valuables and a ski/luggage room. No elevator, so be prepared for lots of stairs!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Li

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation,，
Stayed 1 night in Mar 2025

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. We got off right at the train station and walked across the street to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a really great find. I took the hostel room upstairs on the 4th floor (Kilimanjaro) and it worked well. Definitely a hostel up there with bathrooms one floor down but exactly what I needed. Amazing kitchen and great ski room with boot heaters. Right next to the train station and easy access to skiing. The check in and staff were amazing. Quite a find.
Stayed 1 night in Mar 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but clean. The facilities such as shower, toilet, kitchen and washer/dryer are shared. I had no issues with congestion. It is literally across the street from the train station and the entire town is walkable from this location. I had a third floor room with a lovely view of the Matterhorn. There is no elevator and heavy luggage might be difficult to manage.
Stayed 1 night in Mar 2025

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