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Hotel Derby

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Derby

A traditional wooden building with balconies adorned with flowers, a covered outdoor seating area, and a mountainous backdrop.
A cozy living room with a wooden ceiling, a plaid sofa, and a bench.
A restaurant with long communal tables, wooden chairs, and chandeliers.
A hotel room with a large bed, a desk, a mirror, and a TV displaying 'DERBY'.
A room with a wooden floor, a TV mounted on the wall, a desk with a chair, and a door leading to another room.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service

Explore the area

View in a map
Bahnhofstrasse 22, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Double Room Single Use, 1 Bedroom (Arve)

A hotel room with a large bed, two bedside lamps, a red pillow, a bench, and a mountain landscape painting on the wall.

Double Room Single Use, 1 Bedroom (Arve)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room (Arve)

A hotel room with a bed, two bedside lamps, a red pillow, a painting of a mountain, and wooden paneling on the walls.

Double Room (Arve)

9.8 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Arve)

A hotel room with a large bed, two bedside lamps, a red pillow, a bench, and a mountain landscape painting on the wall.

Family Room (Arve)

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Family Double Room (Arve Plus 2 - KajĂĽtenbett)

A hotel room with a bed, two bedside lamps, a red pillow, a painting of a mountain, and a ladder against the wall.

Family Double Room (Arve Plus 2 - KajĂĽtenbett)

9.8 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Apartment, 3 Bedrooms

A dining area with a table and chairs, a sofa, and two framed pictures on the wall.

Standard Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 1238 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Residence Bellevue

A hotel room with two beds, a TV, a desk, and a window with curtains.

Twin Room, Residence Bellevue

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for One-Bedroom Apartment, Residence Bellevue

A hotel room with a wooden dining table, two chairs, a sofa, a desk with a chair, a television mounted on the wall, and a bed.

One-Bedroom Apartment, Residence Bellevue

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds
  • Free WiFi

APARTMENT TWO BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT TWO KING BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

About the neighborhood

Zermatt

Located in Zermatt City Centre, Hotel Derby is next to Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Each of the 28 rooms at this 3-star hotel includes a balcony, a sitting area, and a TV.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Tour Monte Rosa - 3 min walk - 0.2 miles
  • Zermatt - Furi - 5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Derby

Hotel Derby features free WiFi in public areas, a library, and free newspapers. Airport transportation is made easy with an airport shuttle for a fee. The front desk has multilingual staff that can help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace and laundry facilities.
Guests can enjoy TVs and stay connected with free WiFi. Balconies, sitting areas, and hair dryers are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Library
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1945
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from November 9 2026 to November 19 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10.00 per pet, per day
  • Dogs only
  • Food and water bowls are available

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 18.00 for adults and CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:30 PM—-10:00 PM
  • Check-out: 10:00 AM
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Hotel Derby?

Hotel Derby offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Derby?

As of Jul 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Derby on Jul 31, 2026 start from $344, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Derby?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise, and within a 10-minute walk of Zermatt - Furi and Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Will I be able to park at Hotel Derby?

No, there isn't parking available at the hotel.

Does Hotel Derby have a casino at the property?

No, Hotel Derby doesn't have a casino.

Is there an indoor pool at Hotel Derby?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Derby?

Couples staying at this hotel will appreciate amenities like a heated floor as well as an al fresco restaurant and concierge services.

Are there hot tubs at Hotel Derby?

No, there isn't a spa tub at this hotel.

Does Hotel Derby have a restaurant that serves breakfast?

Yes, Hotel Derby serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Derby allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Derby for a fee of CHF 10.00 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Derby?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Derby?

The closest major airport to Hotel Derby is Sion (SIR), which is about 23.9 mi away.

Can I book a room with a balcony at Hotel Derby?

Yes, every guestroom at Hotel Derby comes with a balcony and some offer mountain and city views.

Hotel Derby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 305 out of 394 reviews
Rating 8 - Good. 64 out of 394 reviews
Rating 6 - Okay. 14 out of 394 reviews
Rating 4 - Poor. 3 out of 394 reviews
Rating 2 - Terrible. 8 out of 394 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great staff friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and well appointed rooms.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, nicely located hotel.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Dennis S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean, decent for short stay, excellent location from train station (80m, short walk)
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a very convenient location. Walkable from train station.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, front desk was very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Beautiful and clean, renovated, nice balcony overlooking the town and great location near the train station
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

chui meing

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel close to train station.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kin Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location, enjoyed 3 nights stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Amelia

Liked: Staff & service, amenities, property conditions & facilities
Never any staff around. Servicing of room seemed incomplete.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with n the heart of Zermatt. Walking distance to all the shops and restaurants and train.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Zhi Yin Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with scenic view.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff Ms Kristina was extremely helpful to the extent of providing us the driving road trip direction to our next destination. Overall, the hotel is clean and the location is perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

alison

Liked: Cleanliness, amenities, property conditions & facilities
Front desk help was exceptional
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to everything. Breakfast was continental only but good enough variety. Room and balcony were excellent with a beautiful view.
View from the balcony
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Very nicely located on Main Street of Zermatt.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. It is in a great location and the room was beautiful!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sunit

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great place,amazing location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Kind staff. 10/10
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Siyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly, cozy
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff. Only problem was it got too hot in the room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice place!
Stayed 1 night in May 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Great location and nice restaurant
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very near to railway station without the noise.
Stayed 2 nights in May 2025
Verified

8/10 Good

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant and comfortable. Staff were friendly and helpful. We enjoyed our stay
Stayed 1 night in May 2025