See all properties

Grand Hotel Zermatterhof

Choose dates to view prices

Photo gallery for Grand Hotel Zermatterhof

Exterior
Suite (Chalet) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Indoor pool, sun loungers
Exterior
Indoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Bahnhofstrasse 55, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | Living area | TV

Deluxe Double Room (Matterhorn View)

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Grand Suite (Matterhorn View)

Grand Suite (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Grand Suite (Matterhorn View)

  • Mountain view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite (Chalet)

Suite (Chalet) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Chalet)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room (Matterhorn View)

Classic Double Room (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room (Matterhorn View)

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Double Room (Classic)

Superior Double Room (Classic) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room (Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom (Matterhorn View)

Junior Suite, 1 Bedroom (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom (Matterhorn View)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Corner (Matterhorn View)

Suite, 1 Bedroom, Corner (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Corner (Matterhorn View)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 1 Bedroom (Classic)

Signature Suite, 1 Bedroom (Classic) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom (Classic)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite (Chalet - Matterhorn View)

Suite (Chalet - Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Chalet - Matterhorn View)

  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Zermatt

Located in Zermatt City Centre, Grand Hotel Zermatterhof is next to popular attractions like Matterhorn Museum and Mountaineers Cemetery. This 69-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 1 min walk - 0.1 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Mountaineers Cemetery - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬2 min walk
  • ‪Brown Cow Pub - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Whymper-Stube - ‬1 min walk

About this property

Grand Hotel Zermatterhof

Grand Hotel Zermatterhof features a full-service spa, an indoor pool, and a gym. For transportation, you can make use of an airport shuttle for a fee, as well as an area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. Minibars, coffee makers, and free newspapers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Sauna, hot tub, steam room, Turkish bath, hot stone massages
BEAUSiTE Zermatt
Zermatt
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.8 out of 10, Exceptional, 493 reviews
$458 nightly
The price is $485
Jun 21 - Jun 22
Total with taxes and fees
BEAUSiTE Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Brasserie Lusi
  • Gourmet Prato Borni
  • saycheese!

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 398 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between September 23 and December 7.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 45 per pet, per day

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 45 per pet, per day
  • Rollaway bed fee: CHF 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can hop on the airport shuttle (fees apply) or take advantage of the free shuttle service to and from the train station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Zermatterhof
Grand Zermatterhof
Zermatterhof Grand Hotel
Grand Hotel Zermatt
Grand Hotel Zermatt
Grand Hotel Zermatterhof Hotel
Grand Hotel Zermatterhof Zermatt
Grand Hotel Zermatterhof Hotel Zermatt

Frequently asked questions

Is free cancellation available at Grand Hotel Zermatterhof?

Grand Hotel Zermatterhof provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hotel Zermatterhof?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Zermatterhof on Jul 9, 2026 start from $557, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Grand Hotel Zermatterhof?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Zermatt-Furi Gondola and Furi Ski Area less than a mile away.

Is parking available on site at Grand Hotel Zermatterhof?

No, there isn't parking at this hotel.

Is there a spa available at Grand Hotel Zermatterhof?

Vita borni is the hotel's spa and services include Swedish massages, hot stone massages, body wraps, and Ayurvedic treatments.

Does Grand Hotel Zermatterhof have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a garden-view restaurant, and Swedish massages at this hotel.

Does Grand Hotel Zermatterhof include a casino on the premises?

No, Grand Hotel Zermatterhof doesn't have a casino.

Will I find an indoor pool at Grand Hotel Zermatterhof?

Yes, this hotel has an indoor pool along with a hot tub.

Is Grand Hotel Zermatterhof good for couples?

This boutique hotel offers many amenities for couples such as a garden-view restaurant and an indoor pool with some guestrooms featuring a fireplace.

Are there hot tubs at Grand Hotel Zermatterhof?

No, but guests can enjoy a steam room at this hotel.

Does Grand Hotel Zermatterhof feature a restaurant that includes a breakfast menu?

Yes, Grand Hotel Zermatterhof has 3 restaurants, and serves free buffet breakfast each morning.

Will Grand Hotel Zermatterhof allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Grand Hotel Zermatterhof for a fee of CHF 45 per pet, per day.

Are there connecting rooms at Grand Hotel Zermatterhof?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grand Hotel Zermatterhof?

The closest major airport to Grand Hotel Zermatterhof is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies that I can book at Grand Hotel Zermatterhof?

Yes, some guestrooms at Grand Hotel Zermatterhof offer a balcony and may feature mountain views.

Does Grand Hotel Zermatterhof host weddings?

There are wedding services available at Grand Hotel Zermatterhof if that's in your vacation plans.

Grand Hotel Zermatterhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 326 out of 376 reviews
Rating 8 - Good. 34 out of 376 reviews
Rating 6 - Okay. 9 out of 376 reviews
Rating 4 - Poor. 4 out of 376 reviews
Rating 2 - Terrible. 3 out of 376 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness
The hotel is first class and the staff are even better. Truly special place
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service were first class. Staff were very helpful and courteous.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Max R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel & Staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect in every aspect. Staff were amazing, location is the best, the spa is gorgeous. A real treat to stay in such a meticulously maintained historic hotel. 5 stars +
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities
Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Meha

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities

GREAT HOTEL

The hotel and staff are amazing. They were very friendly and accommodating. This is truly a leading hotels of the world
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

FABIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of those properties that you would have regretted not having booked if you stayed somewhere else. It is hard to beat this hotel due its proximity to everything and amazing customer service.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel in a perfect location.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Zermatt
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Superb location.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Himesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property in Zermatt
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Perfection and beauty.
Matterhorn
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very friendly staff
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Zermatt

Very nice och good hotel. 5 star. This is a real Grand Hotel. Service, employees, the Hotel are superb.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful service. Piano bar and breakfast were great.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The acommodations were excellent and the restaurant Liusa service was superb.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Kayvon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm and spectacular service. Gorgeous old hotel.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Sawsan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and excellent amenities!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Staff was unbelievable helpful and friendly. Could not have asked for a better experience visiting Zermatt.
Stayed 2 nights in Jun 2025