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Hotel Continental

3.0 star property
Boardwalk/promenade hotel with free breakfast and a bar

Choose dates to view prices

Photo gallery for Hotel Continental

Restaurant
View from property
Double Room | Terrace/patio
Flat-screen TV
Down comforters, in-room safe, desk, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Brantschenhaus 3, Zermatt, Valais, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Double Room

Down comforters, in-room safe, desk, free WiFi

Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Down comforters, in-room safe, desk, free WiFi

Classic Single Room

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Zermatt

Located in Zermatt City Centre, Hotel Continental is next to Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. This 36-room, 3-star hotel has free breakfast and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt - Furi - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬1 min walk
  • ‪Restaurant Derby - ‬1 min walk

About this property

Hotel Continental

Boardwalk/promenade hotel with free breakfast and a bar
Guests of Hotel Continental have access to free WiFi in public areas. Front-desk staff can assist with luggage storage and securing valuables.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Safes and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property - evening/night
Hotel Tannenhof
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 334 reviews
$358 nightly
The price is $382
Dec 2 - Dec 3
Total with taxes and fees
Hotel Tannenhof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Ice skating
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt

Frequently asked questions

Is free cancellation available at Hotel Continental?

Hotel Continental provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Continental?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Continental on Dec 14, 2025 start from $296.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Continental?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Zermatt - Furi. You'll also find Matterhorn Museum and Zermatt–Sunnegga Funicular less than a mile away.

Is there parking available at Hotel Continental?

No, there isn't parking available at the hotel.

Does Hotel Continental include a casino on the premises?

No, Hotel Continental doesn't have a casino.

Will I find an indoor pool at Hotel Continental?

No, there is no indoor pool at this hotel.

Is Hotel Continental a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a bar and free breakfast.

Are there hot tubs at Hotel Continental?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Continental feature a restaurant that includes a breakfast menu?

Hotel Continental offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Continental allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Continental for a fee of CHF 20 per pet, per night.

Are there connecting rooms at Hotel Continental?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Continental?

The closest major airport to Hotel Continental is Sion (SIR), which is about 23.9 mi away.

Are there rooms with balconies at Hotel Continental?

No, at Hotel Continental, there aren't any guestrooms that list a balcony.

Hotel Continental Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 371 out of 633 reviews
Rating 8 - Good. 190 out of 633 reviews
Rating 6 - Okay. 54 out of 633 reviews
Rating 4 - Poor. 11 out of 633 reviews
Rating 2 - Terrible. 7 out of 633 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Karen

No body at reception, just a sign to go to another hotel. Booked 2 rooms. Paid same price for each room. They were nothing a like, 1 reasonable size the other, absolutely no where to put lugggage, had to put on the floor in front of the door, so couldn’t go out without putting suitcase on the bed. Bathroom so old!!! Shower over a very deep bath. Definitely not recommend
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Traveled with group
Liked: Cleanliness, staff & service
It was a little tight and had no air con and no fridge.
Stayed 1 night in Aug 2025

6/10 Okay

Saba

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beds and pillows are really bad
Stayed 2 nights in Aug 2025

10/10 Excellent

Marian, Bradford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel just off the center of Zermatt. We had a nice (albeit tight) balcony with a glimpse of The Matterhorn. The room was clean but unfortunately no air conditioning and it was quite warm in the room. There’s a refrigerator which was very convenient. Stepping into the shower isn’t designed for short people which was a bit awkward. We had to check in at another hotel, but it was only steps away. Would stay here again for convenience and cleanliness.
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Saratoga Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay ! Great staff
Stayed 1 night in Aug 2025

8/10 Good

Ravi, las cruces

Traveled with family
Liked: Cleanliness, amenities
Great location to all the rides and close Railway Stations
Stayed 2 nights in Jun 2025

8/10 Good

Jocelyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to the train station as well as to the town
Stayed 1 night in Mar 2025

8/10 Good

Aster

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location, everything needed nearby in walking distance
Stayed 4 nights in May 2025

8/10 Good

Toshimasa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

michele

Traveled with family
Liked: Cleanliness
The rooms were dated but clean. It was hot in the room all night. The breakfast was good we enjoyed it. The common areas are nice and updated. Zermatt is a must do!
Stayed 1 night in Jun 2025

4/10 Poor

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Continental at Zermatt.

The room smelled like sewage. Poor ventilation. Water doesn’t drain well in the sink. Carpet was dirty and stained.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Stayed 2 nights in Apr 2025

8/10 Good

Grace

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite small and cleanliness is at acceptable level. It’s walkable distance from Zermatt Train Station.
Stayed 2 nights in Mar 2025

6/10 Okay

Vera

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Affordable, clean
Stayed 1 night in Mar 2025

10/10 Excellent

Aoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Kauther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful view of Matterhorn the staff were friendly
Stayed 5 nights in Feb 2025

10/10 Excellent

saima

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with in 2 minutes walk from train station and also in the middle of everything. Breakfast was a plus. Loved it.

10/10 Excellent

Jacob

Stayed 3 nights in Jan 2025

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, hope to stay again!

Really enjoyed my stay here. Staff was incredibly helpful and friendly. Breakfast was wonderful and exceeded my expectation. The cleaning staff were immaculate. Clearly all the staff cares about the hotel and it really shows. Room was smallish but had tons of built in storage and it was more than ample as a solo traveller. Would recommend and would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sean

Stayed 2 nights in Jan 2025

10/10 Excellent

Raymund

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Staff was remarkably friendly, close dining and shopping, pillows were unbelievably comfortable
Stayed 3 nights in Jan 2025

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location, with an easy walk from the train. Right in the heart of Zermatt. We appreciated the storage room and boot warmer/dryer, as we were skiing. However, the free breakfast was very basic, and the woman who manages the breakfast room was difficult to deal with (reminding everyone 5-10 minutes before the breakfast closed, even though we'd been there every day and knew the closing time.) She hovered a bit and was not friendly. The bigger concern for us was lack of coffee maker in our room. This made it necessary to go down three floors just to get a cup of coffee every morning, but we thought no problem, we'll do it. Turns out - that IS a problem. We were told we could not leave with a cup of coffee and there were no "to go cups." This was very frustrating and inconvenient.
Stayed 5 nights in Dec 2024

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