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Hotel Continental

Property class: 3

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Photo gallery for Hotel Continental

A mountain town with wooden buildings, a balcony with a table and flowers, and a snowy mountain in the background.
A modern hotel lobby with a wooden reception desk, a sofa, two armchairs, a small table with a plant, and a wall-mounted sign reading "HOTEL CONTINENTAL".
A modern dining area with a wooden table, blue chairs, and a lamp.
A hotel room with a wooden headboard, a bed with white linens, a desk with a computer, and a window with curtains.
A wooden cabin with a porch, a view of a mountain, and a wooden fence.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
Brantschenhaus 3, Zermatt, Valais, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Double Room

A hotel room with a wooden bed, two armchairs, a small round table, and a TV mounted on the wall.

Double Room

8.8 out of 10
Excellent
(35 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a wooden bed, two armchairs, a small round table, and a TV mounted on the wall.

Deluxe Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

A hotel room with a wooden bed, a TV, a desk with drawers, a lamp, and a window with curtains.

Classic Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Zermatt

Located in Zermatt City Centre, Hotel Continental is next to Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. This 36-room, 3-star hotel has free breakfast and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Tour Monte Rosa - 3 min walk - 0.2 miles
  • Zermatt - Furi - 5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Harry's Ski Bar - ‬3 min walk

About this property

Hotel Continental

Guests of Hotel Continental have access to free WiFi in public areas. Front-desk staff can assist with securing valuables and luggage storage.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Ice skating
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt

Frequently asked questions

Is free cancellation available at Hotel Continental?

Hotel Continental provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Continental?

As of Sep 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Continental on Oct 11, 2026 start from $220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Continental?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Zermatt - Furi. You'll also find Matterhorn Museum and Zermatt–Sunnegga Funicular less than a mile away.

Is parking available on site at Hotel Continental?

No, there isn't parking at this hotel.

Does Hotel Continental include a casino on the premises?

No, Hotel Continental doesn't have a casino.

Will I find an indoor pool at Hotel Continental?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Continental?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a bar/lounge and a free daily breakfast.

Are there hot tubs at Hotel Continental?

No, this hotel doesn't have a spa tub.

Does Hotel Continental feature a restaurant that includes a breakfast menu?

Hotel Continental offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Continental allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Continental for a fee of CHF 20 per pet, per night.

Are there connecting rooms at Hotel Continental?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Continental?

The closest major airport to Hotel Continental is Sion (SIR), which is about 23.9 mi away.

Are there rooms with balconies that I can book at Hotel Continental?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and city views.

Hotel Continental Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 404 out of 708 reviews
Rating 8 - Good. 213 out of 708 reviews
Rating 6 - Okay. 66 out of 708 reviews
Rating 4 - Poor. 15 out of 708 reviews
Rating 2 - Terrible. 10 out of 708 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is as exactly as you see it in the pictures. For what we booked it for it was perfect. Gave us rest and we were skiing most days and out eating most nights. Great experience overall.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Shino

Liked: Cleanliness, staff & service, property conditions & facilities
Good location with a couple minutes awayy from the station. Clean room and simple breakfast provided.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! staff nice. only issue is that you have to go to another hotel to Check-in and Check out
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Clean room, kind staff and excellent location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, included breakfast, great location, friendly staff, excellent coffee
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, room was very clean, perfect for a weekend stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reliable and well located. All that is needed in a ski hotel
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast. Convenient location to train
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ewan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
, 👍
Stayed 2 nights in May 2026
Verified review

8/10 Good

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Lovely room. Good breakfast, especially friendly when Samantha was there.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Correct bien
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Chau

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property!
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Stephen

Room was adequate. As was breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, close to the train station and easy to get to from anywhere in the city
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

imola

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean hotel with free breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay ! Great staff
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Lisette

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Below average even for 3*,walls and floors paper thin, you can hear all your neighbours. Pokey rooms, odd layout. Breakfast was very good and location excellent. Staff helpful and polite
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Ravi

Liked: Cleanliness, amenities
Great location to all the rides and close Railway Stations
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful view of Matterhorn the staff were friendly
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and superb staff. I was upgraded to the parent hotel next door, Hotel Simi. Comfortable and always spotless clean. Desk staff helpful and professional. Would stay again.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Staff was remarkably friendly, close dining and shopping, pillows were unbelievably comfortable
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

shanil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff.Very helpful and nice!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Loved having a patio. Breakfast was very good. Clean and great bathroom.
Stayed 4 nights in Sep 2025