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Phoenix

3.0 star property
Riverfront hotel with free breakfast and a fitness center

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Photo gallery for Phoenix

Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn) | 1 bedroom, down comforters, in-room safe, desk
Front of property
Mountain view
Free daily buffet breakfast
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Gym
  • Bar
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Untere Wiestistrasse 11, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪18 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)
    ‪83 min drive‬

Room options

View all photos for Standard Double Room, 2 Twin Beds

Standard Double Room, 2 Twin Beds | 1 bedroom, down comforters, in-room safe, desk

Standard Double Room, 2 Twin Beds

8.4 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Twin Beds

Deluxe Double Room, 2 Twin Beds | 1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room, 2 Twin Beds

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 2 Twin Beds

Superior Double Room, 2 Twin Beds | 1 bedroom, down comforters, in-room safe, desk

Superior Double Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Matterhorn View from Balcony)

1 bedroom, down comforters, in-room safe, desk

Standard Double Room (Matterhorn View from Balcony)

9.8 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn)

Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn) | 1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(15 reviews)
  • 279 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room

Room | 1 bedroom, down comforters, in-room safe, desk

Room

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Zermatt

Phoenix places you next to Zermatt-Matterhorn Ski Paradise and within a mile (2 km) of other popular attractions like Zermatt-Furi Gondola. This 3-star hotel has 27 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 6 min walk - 0.4 miles
  • Zermatt - Furi - 11 min walk - 0.6 miles
  • Zermatt-Furi Gondola - 18 min walk - 1.0 mile

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Golden India - ‬7 min walk
  • ‪Schweizerhof Kitchen - ‬8 min walk
  • ‪Parkhotel Beau Site - ‬9 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬7 min walk
  • ‪Madre Nostra - ‬6 min walk

About this property

Phoenix

Riverfront hotel with free breakfast and a fitness center
Phoenix features a gym, free WiFi in public areas, and a meeting room. Transportation is made easy with a train station shuttle. The front desk has multilingual staff that can help with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, a TV in a common area, and a banquet hall.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Espresso makers, safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hotel Chesa Valese
  • Breakfast included
  • Spa
  • Free WiFi
  • Bar
9.8 out of 10, Exceptional, 167 reviews
$217 nightly
The price is $235
Nov 21 - Nov 22
Total with taxes and fees
Hotel Chesa Valese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up and drop-off shuttle (surcharge) from 8:30 AM to 5:30 PM
  • Train station shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • Helicopter/airplane tours
  • Ropes course
  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a river

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 9:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per day
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for CHF 100 per day
  • This property doesn't allow children

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Phoenix Hotel Zermatt
Phoenix Zermatt
Phoenix Hotel
Phoenix Zermatt
Phoenix Hotel Zermatt

Frequently asked questions

Is free cancellation available at Phoenix?

Phoenix provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see near Phoenix?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular, and within a short walk of Tour Monte Rosa. You'll also find Matterhorn Museum and Zermatt - Furi less than a mile away.

Will I be able to park at Phoenix?

Bicycle parking is also available for guests.

Does Phoenix include a casino at the property?

No, Phoenix doesn't have a casino.

Will I find an indoor pool at Phoenix?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Phoenix?

Amenities that appeal to couples at this riverfront hotel include a down comforter and an espresso maker along with a bar.

Are there hot tubs at Phoenix?

No, there isn't a spa tub at this hotel.

Does Phoenix feature a restaurant that includes a breakfast menu?

Phoenix offers free buffet breakfast each morning though there is no restaurant.

Will Phoenix allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Phoenix for a fee of CHF 20 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Phoenix?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Phoenix?

The closest major airport to Phoenix is Sion (SIR), which is about 24.1 mi away.

Can I book a room with a balcony at Phoenix?

Yes, some guestrooms at Phoenix offer a balcony and may feature mountain views.