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Hotel Bristol

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Bristol

A table set for breakfast with a mountain view, including a newspaper, bread, and a glass of orange juice.
A room with a shoe rack, a television, and a door.
A green sofa with a round wooden table in front, a lamp, and a mountain landscape painting on the wall.
A hotel room with a bed, a wooden headboard, a bedside table with a phone, a window with sheer curtains, and a painting of mountains.
A modern hotel room with a green sofa, a wooden coffee table, a flat-screen TV, a wooden cabinet, and a large window with curtains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Schluhmattstr. 3, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi Ski Area
    ‪1 min walk‬

Room options

View all photos for Standard Single Room, Mountain View

A modern hotel room with a bed, a desk, a chair, and a painting on the wall.

Standard Single Room, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room, Mountain View

A bedroom with a bed, pillows, a bedside table, a nightstand, a headboard, and a wall-mounted artwork of mountains.

Quadruple Room, Mountain View

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Mountain View (Matterhorn)

A hotel room with a large bed, a small round table, a purple chair, a wooden door, and a painting on the wall.

Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Mountain View

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Triple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Single Room, 1 Queen Bed

A hotel room with a bed, a desk, a wardrobe, and a balcony with a view.

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Mountain View

A modern bedroom with a large bed, bedside tables, a mirror, and a wooden door.

Double Room, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Mountain View

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Superior Double Room, Mountain View

  • Mountain view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Mountain View (Matterhorn)

A hotel room with a bed, a desk, a TV, a chair, and a view of the outside.

Superior Double Room, Mountain View (Matterhorn)

  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room (Matterhorn View)

A modern hotel room with a large bed, bedside tables, a wooden wardrobe, and a nightstand.

Deluxe Double Room (Matterhorn View)

  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Zermatt

Hotel Bristol places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 39-room, 3-star hotel has a bar/lounge, a full-service spa, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Furi Ski Area - 1 min walk - 0.0 miles
  • Furi - Riffelberg - 1 min walk - 0.0 miles
  • Kirchbrücke - 1 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk

Restaurants

  • ‪Elsie Bar - ‬3 min walk
  • ‪Hotel Post Zermatt - ‬6 min walk
  • ‪Brown Cow Pub - ‬6 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Stefanie's Creperie - ‬4 min walk

About this property

Hotel Bristol

A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Bristol. Transportation is made easy with a free train station shuttle. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include a computer station, an arcade/game room, and a library.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers and bathrobes. Balconies, safes, and wardrobes or closets are also standard.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10.00 per pet, per night
  • Dogs only

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 80.0 per day

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Hotel Bristol?

Hotel Bristol provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Bristol?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Bristol on Nov 9, 2026 start from $227, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Bristol?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Is there a spa at Hotel Bristol?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Bristol include a casino on the premises?

No, Hotel Bristol doesn't have a casino.

Is there an indoor pool at Hotel Bristol?

No, there is no indoor pool at this hotel.

Is Hotel Bristol a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a bar/lounge and massages.

Does Hotel Bristol have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Bristol feature a restaurant that includes a breakfast menu?

Hotel Bristol offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Bristol allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Bristol for a fee of CHF 10.00 per pet, per night.

Where is the closest airport to Hotel Bristol?

The closest major airport to Hotel Bristol is Sion (SIR), which is about 24.1 mi away.

Are there rooms with balconies at Hotel Bristol?

Yes, every guestroom at Hotel Bristol comes with a balcony and some offer mountain views.

Hotel Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 491 out of 744 reviews
Rating 8 - Good. 213 out of 744 reviews
Rating 6 - Okay. 29 out of 744 reviews
Rating 4 - Poor. 5 out of 744 reviews
Rating 2 - Terrible. 6 out of 744 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and awesome breakfast. Enjoyed sitting on the balcony and views.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, great location, great food
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bristol was wonderful, highly recommended. Great view of Matterhorn from the back porch!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean, great view of the Matterhorn, good breakfast. We had a great stay and especially happy to play with the owner’s cute cobber dog Elba.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for skiing and dining out
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel to stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Mountain View!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, staff and room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Recommend for Mattehorn view room
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place, amazing views, helpful and friendly staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clear views of the Matterhorn. Very friendly and helpful staff. Missed seeing Ebba “The Boss” as she was on vacation. :). Clean spacious room with all the amenities one would want. Breakfast spread was really good too.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and nice staff
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great views, fun spa, amazing breakfasts, location awesome, happy staff
Great views
Great views
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, family run
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice hotel..nice shuttle service from the main square where the trains are located .Rooms somewhat small with an acceptable bathroom. Staff was extremely welcoming and helpful.Breakfast was fine as well.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to two very good restaurants and one very good Pub enjoyed my stay
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I had a very good dinner with a perfect service at the hotel bar.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and packed us a breakfast when we told them we were checking out early.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super friendly staff, and an overall wonderful experience
Stayed 4 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to tour around all attractions
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Excellent location. And amazing staff
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in Zermatt.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, very convenient and reception was very kindful
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with the Matterhorn view and it was amazing. Room was well equipped and very comfortable. Breakfast buffet was delicious.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Bristol really exceeded my expectations. The views, spa, easy access to both the gondola and funnicu
Stayed 4 nights in Mar 2025