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Hotel Bristol

3.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Bristol

Interior entrance
Exterior
Lobby sitting area
Sauna, steam room
In-room safe, soundproofing, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Free WiFi

Explore the area

View in a map
Schluhmattstr. 3, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪10 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)

Room options

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | In-room safe, soundproofing, free WiFi

Standard Single Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • 140 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room, Mountain View

Quadruple Room, Mountain View | In-room safe, soundproofing, free WiFi

Quadruple Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn) | In-room safe, soundproofing, free WiFi

Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(13 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Mountain View

In-room safe, soundproofing, free WiFi

Triple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | View from room

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Double Room, Mountain View

  • 183 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View

  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View (Matterhorn)

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View (Matterhorn)

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | In-room safe, soundproofing, free WiFi

Deluxe Double Room (Matterhorn View)

  • 420 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Zermatt

Hotel Bristol places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 39-room, 3-star hotel has a bar/lounge, a full-service spa, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt Visitor Center - 8 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 10 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬6 min walk
  • ‪Brown Cow Pub - ‬6 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Elsie Bar - ‬3 min walk

About this property

Hotel Bristol

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Bristol. Transportation is made easy with a free train station shuttle. Front-desk staff can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a computer station, an arcade/game room, and a library.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers and bathrobes. Balconies and safes are also standard.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Exterior
Hotel Chesa Valese
  • Breakfast included
  • Spa
  • Free WiFi
  • Bar
9.8 out of 10, Exceptional, 167 reviews
$218 nightly
The price is $236
Nov 12 - Nov 13
Total with taxes and fees
Hotel Chesa Valese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10.00 per pet, per night
  • Dogs only

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards. Cash is not accepted.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Hotel Bristol?

Hotel Bristol provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Bristol?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Bristol on Oct 22, 2025 start from $245.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Bristol?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Will I be able to park at Hotel Bristol?

No, there isn't parking available at the hotel.

Is there a spa at Hotel Bristol?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Bristol include a casino on the premises?

No, Hotel Bristol doesn't have a casino.

Is there an indoor pool at Hotel Bristol?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Bristol?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a bar and a full-service spa.

Does Hotel Bristol have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Bristol feature a restaurant that includes a breakfast menu?

Hotel Bristol offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Bristol allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Bristol for a fee of CHF 10.00 per pet, per night.

Does Hotel Bristol have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Bristol?

The closest major airport to Hotel Bristol is Sion (SIR), which is about 24.1 mi away.

Can I book a room with a balcony at Hotel Bristol?

Yes, every guestroom at Hotel Bristol comes with a balcony with some featuring mountain views.

Hotel Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 438 out of 682 reviews
Rating 8 - Good. 208 out of 682 reviews
Rating 6 - Okay. 26 out of 682 reviews
Rating 4 - Poor. 5 out of 682 reviews
Rating 2 - Terrible. 5 out of 682 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was nicest little chalet hotel with an amazing view of the Matterhorn. The breakfast was amazing, the staff were helpful with recommendations and they even have a little shuttle to take you to the train station! I would definitely recommend this hotel!
View from our room
View from the balcony
Night view from our room
Stayed 1 night in Jul 2025

8/10 Good

Prasanth, Daisy Hill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros View of matterhorn. Shuttle to railway station . Helpful staff.walkable everywhere incl to gondola.good dining options nearby.good breakfast Coms Small rooms . Shower tap mixer protrudes into the small shower resulting in burns when turning in shower
Stayed 1 night in Jul 2025

10/10 Excellent

Sebastijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, tropical Swiss hotel. Fantastic location. Vie of the Matterhorn. Wonderful breakfast
Stayed 1 night in May 2025

10/10 Excellent

Bin, richboro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is good and from our balcony on 3rd floor we can see the Matterhorn. The property also serves a good breakfast. The bus stop is just across the street from the hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Kaitlyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk from the train station and shopping but property was very nice! Check in was very busy but was easy.
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Find

This was a wonderful stay with a great view of the Matterhorn. Comfortable bed bathroom, phone charging next to the bed. Little kettle for tea/coffee. Very clean with helpful staff. I don’t think a better view of the Matterhorn.
After we messed up the room! Great room
Balcony
Couch
Outside
Stayed 1 night in Jun 2025

8/10 Good

Feb, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and well managed hotel. Will come back.
Stayed 2 nights in May 2025

10/10 Excellent

Kathy

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

CS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony has a good view of Matterhorn and rooms are clean. Breakfast was good but need to cook your own eggs and waffles 🙂
Stayed 2 nights in May 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice.

Very nice stay! Good location -easy walk from train station. Very nice complimentary breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. I would recommend this property to all family and friends! Friendly staff, clean, and hospitable. Only stayed one day and felt incredibly recharged after. Nothing negative about this property at all!
Stayed 1 night in May 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Conveniently located and 10mins walk from train station and shopping area and restaurants. We had a great view of the Matterhorn from our bedroom. Thank you Bristol Hotel for that.
Stayed 1 night in May 2025

10/10 Excellent

Mervyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, family run
Stayed 2 nights in Apr 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Bristol really exceeded my expectations. The views, spa, easy access to both the gondola and funnicu
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Value in Zermatt

Fantastic holiday. The physical property is gorgeous, clean, modern and the perfect location in Central Zermatt. Fantastic breakfast. Wonderful Matterhorn view. Incredibly pleasant, helpful and professional staff.
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true gem in Zermatt

Frankie and Josefine run a beautiful hotel with a friendly and efficient staff. Perfect location with great Matterhorn views.
Stayed 7 nights in Feb 2025

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Excellent location. And amazing staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Fred

Liked: Property conditions & facilities
Very clean, all staff were professional and helpful. Close to everything. Great Hotel!
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience in a location just off the main street but very close to the action. The spa and sauna facilities were a much needed perk on a long trip for the two of us.
Stayed 1 night in Nov 2024