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Relais & Chateaux Schönegg

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Double Room Charme with Matterhorn View | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Riedweg 35, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    â€Ș1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    â€Ș3 min walk‬
  • Place, Zermatt - Furi
    â€Ș6 min walk‬

Room options

View all photos for Suite

Suite | Terrace/patio

Suite

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room (Charme)

Double Room (Charme) | Premium bedding, pillowtop beds, minibar, in-room safe

Double Room (Charme)

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room Charme with Matterhorn View

Double Room Charme with Matterhorn View | Premium bedding, pillowtop beds, minibar, in-room safe

Double Room Charme with Matterhorn View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Style Double room with Matterhorn view

Style Double room with Matterhorn view | Premium bedding, pillowtop beds, minibar, in-room safe

Style Double room with Matterhorn view

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite Style

Junior Suite Style | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Style

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Charme Single room

Charme Single room | Premium bedding, pillowtop beds, minibar, in-room safe

Charme Single room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Zermatt

Relais & Chateaux Schönegg places you next to Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This 48-room, 4.5-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.2 miles
  • Zermatt - Furi - 6 min walk - 0.4 miles
  • Furi - Riffelberg - 6 min walk - 0.4 miles
  • Furi Ski Area - 6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • â€ȘBazaar - ‬1 min walk
  • â€ȘGolden India - ‬10 min walk
  • â€ȘSchweizerhof Kitchen - ‬11 min walk
  • â€ȘBackstage Hotel - ‬10 min walk
  • â€ȘHarry's Ski Bar - ‬7 min walk

About this property

Relais & Chateaux Schönegg

Guests of Relais & Chateaux Schönegg have access to ski-in/ski-out access, a full-service spa, and an indoor pool. For transportation, you can make use of an airport shuttle (available 24 hours) for CHF 800 per vehicle, as well as a free train station shuttle. The front desk has multilingual staff that can help with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include an outdoor pool, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. MP3 docks, minibars, and coffee makers are also available.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

Children under 12 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Infinity Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Exterior
Hotel Monte Rosa
Zermatt City Centre
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 216 reviews
$329 nightly
The price is $351
Jun 12 - Jun 13
Total with taxes and fees
Hotel Monte Rosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmetstuebli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between August 31 and December 01.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 30 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 9 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 120.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CHF 800 per vehicle
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 120.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-10 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Relais Chateaux Schönegg Hotel Zermatt
Chalet Hotel Schönegg Zermatt
Chalet Schönegg
Chalet Schönegg Zermatt
Relais Chateaux Schönegg Hotel
Relais Chateaux Schönegg Zermatt
Relais Chateaux Schönegg
Relais & Chateaux Schonegg
Relais & Chateaux Schönegg Hotel
Relais & Chateaux Schönegg Zermatt
Relais & Chateaux Schönegg Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Relais & Chateaux Schönegg?

Relais & Chateaux Schönegg offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see close to Relais & Chateaux Schönegg?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular, and within a short walk of Zermatt - Furi. You'll also find Zermatt-Furi Gondola and Furi - Riffelberg less than a mile away.

Is parking available on site at Relais & Chateaux Schönegg?

No, there isn't parking at this hotel.

Is there a spa at Relais & Chateaux Schönegg?

Infinity Spa is the hotel's spa and services include hot stone massages, body scrubs, and facials.

Are there luxury amenities available at Relais & Chateaux Schönegg?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and ski-in/ski-out access at this hotel.

Does Relais & Chateaux Schönegg have a casino at the property?

No, Relais & Chateaux Schönegg doesn't have a casino.

Will I find an indoor pool at Relais & Chateaux Schönegg?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What do couples enjoy most about Relais & Chateaux Schönegg?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private indoor hot tub and a fireplace.

Does Relais & Chateaux Schönegg have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Relais & Chateaux Schönegg have a restaurant that serves breakfast?

Yes, Relais & Chateaux Schönegg serves free continental breakfast at Gourmetstuebli each morning.

Will Relais & Chateaux Schönegg allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Relais & Chateaux Schönegg for a fee of CHF 30 per pet, per night. The property also provides food and water bowls.

Does Relais & Chateaux Schönegg have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Relais & Chateaux Schönegg?

The closest major airport to Relais & Chateaux Schönegg is Sion (SIR), which is about 24.2 mi away.

Are there rooms with balconies that I can book at Relais & Chateaux Schönegg?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and mountain views.

Does Relais & Chateaux Schönegg have a wedding venue on site?

Take advantage of the wedding venue at Relais & Chateaux Schönegg if you plan to say "I do" during your trip.

Relais & Chateaux Schönegg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 186 out of 232 reviews
Rating 8 - Good. 39 out of 232 reviews
Rating 6 - Okay. 4 out of 232 reviews
Rating 4 - Poor. 0 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities, view was phenomenal.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The spa and pool were amazing and needed after skiing and being in the cold. The rooms were super clean and all of the staff we interacted with were very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff! Really above and beyond. Great location, incredible spa, views were unbeatable. Maybe my favorite hotel stay ever. Will be back!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and a pleasant stay overall. The panorama is truly beautiful and definitely the highlight. The spa is very nice and new, and exceeded expectations. The staff were kind and helpful throughout our stay. The only downside is that the rooms feel slightly outdated and could benefit from a refresh.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

MICHEAL

Liked: Amenities, property conditions & facilities
Wonderful place to stay in Zermatt
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel in a beautiful and central location with amazing amenities and service.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain View
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull property
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountain charm with a spectacular view

Charming hotel with a most unconventional tunnel entrance. Beautiful view of the Matterhorn from my room. Great restaurant and the spa was the perfect end after a day in the mountains.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

eleuterio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay with Matterhorn View

Schönegg Chalet Hotel was a fantastic stay! Stunning Matterhorn views, cozy and spotless rooms. The staff were very friendly and helpful, making us feel welcome throughout. The spa and sauna area was a great bonus after a day out.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and excellent service
Verified

10/10 Excellent

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Zermatt

Beautiful views from the hotel. The service was excellent. Great location
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staff is very helpful and nice. Great food, fantastic bar with the best view of the Matterhorn.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views of the Matterhorn. Great food, excellent service. Highly recommend
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and experience.
Stayed 5 nights in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel with superb service. Everyone from the front desk to the restaurant were friendly and helpful. The rooms are well laid out and comfortable. The view of the Matterhorn is magnificent.
Stayed 5 nights in Jun 2021
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and service in Zermatt!

The only thing I would have wished for was that the hot tubs were set warmer. Staff was amazing!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Memorable stay at the Schönegg. Staff was friendly and professional, the amenities are mind-blowing (pool, spa, terrace, lounge, etc.), the location is relatively central but still far from the noise from bars etc. All in all a fantastic stay and we’re very satisfied to have spent a wonderful vacation at the hotel. Shoutout to Grete, their super talented masseuse for making the holiday even more relaxing.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it! Feels like home!
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
It’s worth the splurge for a room with a view. The view was amazing. The pool and sauna area are also great with a great view. Staff was friendly and helpful. I was worried it would be too far from the main road but the location was perfect and easy and right next to the ski rental shop and lift. Breakfast was good and they have a shuttle from the train station. 10/10 would definitely stay here again. Everything was perfect.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
Stayed 3 nights in Jul 2024
Verified

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

LI

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has beautiful views, a warm atmosphere, and very friendly staff who made us feel welcome throughout most of our stay. However, we were quite surprised and disappointed on the last day when the hotel closed entirely with very short notice. We were not expecting this at all and suddenly had to figure out where to keep our belongings and how to manage the rest of our plans. It was stressful and definitely not the ending we had hoped for. Aside from this issue, the stay was wonderful — but clearer communication would have made a big difference.
Stayed 3 nights in Nov 2025

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