Hotel Matthiol

4.5 star property
Luxurious ski hotel with ski-in/ski-out access
VIP Access

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Photo gallery for Hotel Matthiol

Outdoor spa tub
Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview) | 1 bedroom, premium bedding, minibar, in-room safe
Front of property - evening/night
Reception
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
Moosstrasse 40, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪8 min walk‬
  • Sion (SIR)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Standard Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Double Room, Mountain View (Spa Double Room)

  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Zermatt

Hotel Matthiol places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 33-room, 4.5-star hotel has ski-in/ski-out access, a full-service spa, and a restaurant.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Zermatt-Furi Gondola - 8 min walk - 0.5 miles
  • Matterhorn Museum - 16 min walk - 0.9 miles
  • Matterhorn Express II Cable Car - 6 min drive - 2.0 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min drive
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬16 min walk
  • ‪Old Zermatt - ‬18 min walk
  • ‪Schmuggler-Höhle Zermatt - ‬9 min walk
  • ‪Whymper-Stube - ‬18 min walk
  • ‪Papperla Pub - ‬14 min walk

About this property

Hotel Matthiol

Luxurious ski hotel with ski-in/ski-out access
Guests of Hotel Matthiol have access to ski-in/ski-out access, a full-service spa, and a gym. For transportation, you can make use of an airport shuttle (available 24 hours) for CHF 900 per person one-way, as well as a free train station shuttle. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
Guests can expect free WiFi and 31-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Tablet computers, iPod docks, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

Languages

Dutch, English, French, German, Hungarian, Italian, Polish, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 14 and May 9.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CHF 900 per person (one-way)
  • Airport shuttle fee per child: CHF 900
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Matthiol
Hotel Matthiol Zermatt
Matthiol
Matthiol Zermatt
Hotel Matthiol Hotel
Hotel Matthiol Zermatt
Hotel Matthiol Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Hotel Matthiol?

Hotel Matthiol provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do around Hotel Matthiol?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Zermatt-Furi Gondola. You'll also find Matterhorn Museum and Furi Ski Area less than a mile away.

Is there parking available at Hotel Matthiol?

Bicycle parking is also available for guests.

Is there a spa at Hotel Matthiol?

There is a full-service spa available for guests to enjoy and services include hot stone massages.

Does Hotel Matthiol have a casino at the property?

No, Hotel Matthiol doesn't have a casino.

Is there an indoor pool at Hotel Matthiol?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Matthiol?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature in-room massages.

Does Hotel Matthiol have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Matthiol have a restaurant with a breakfast menu?

Yes, Hotel Matthiol serves breakfast for a surcharge from its restaurant.

Does Hotel Matthiol allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Matthiol for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Matthiol?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hotel Matthiol?

The closest major airport to Hotel Matthiol is Sion (SIR), which is about 24.3 mi away.

Are there rooms with balconies that I can book at Hotel Matthiol?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or mountain views.

Does Hotel Matthiol host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Matthiol.

Hotel Matthiol Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 401 out of 505 reviews
Rating 8 - Good. 84 out of 505 reviews
Rating 6 - Okay. 10 out of 505 reviews
Rating 4 - Poor. 8 out of 505 reviews
Rating 2 - Terrible. 2 out of 505 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge, Arcos De La Frontera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is magnificent. The views are great. The decoration is very nice. All the staff is extremely friendly. I recommend this place very much. Zermat is beautiful and this property is wonderful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Raymond, Boynton Beach

Liked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

David, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the nicest I've ever stayed in, but is very far from the city center. It is also further from the ski lifts than advertised by quite a bit.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful Getaway. Exceptional Staff.

It was a wonderful stay. The breakfast was outstanding. The staff were helpful, friendly and always with a smile. They made the stay that much more special and the reason for the 5 stars. The only issue was this noise in the pipes in the room. I assume when someone else flushed a toilet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ingrid Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenient location
Stayed 7 nights in Dec 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! The staff were all very accommodating and helpful. Nice breakfast. Clean, comfortable bedding.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything here was perfect, from the room to the service. Not one complaint. Thank you.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shifra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip!
Stayed 5 nights in Dec 2024

10/10 Excellent

Patrick, Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super kind and helpful, great dining, beautiful view of the Matterhorn, great room well appointed and clean. Wonderful time in Zermatt!
Stayed 4 nights in Sep 2024

10/10 Excellent

DJ

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not exaggerating when I say this is my favorite hotel I have stayed in in many trips to Europe. The owners were so kind. The hotel is beautiful and they have so many little touches that make it special. Absolutely loved it!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Really nice hotel facilities and staff. Nice and quiet area away from the busy main strip, but can still easily walk over. Thank you for the upgrade too!
Stayed 2 nights in Sep 2024

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Jewel in Zermatt

Lovely charming boutique hotel slightly off the beaten path and out of the chaotic center of Zermatt. The staff was beyond lovely and accommodating. The restaurant on site a hidden jewel and food was beyond delicious. Even if you’re not staying here, give the restaurant a try.
Stayed 2 nights in Sep 2024

10/10 Excellent

david, Edgefield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, and great staff. Will return if back in Zermatt.
Stayed 2 nights in Aug 2024

10/10 Excellent

Magnum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Surinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place to stay in Zermatt. The property is away from the main dining and shopping district which was important to us but e say enough to walk to town to eat or shop. The hotel is new, modern and very clean. The restaurant on site is very good which allows you to stay close for breakfast and dinner. The staff were very attentive and responsive. Highly recommend this for a trip to Zermatt.
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Liked: Property conditions & facilities
I had a relaxing stay at this hotel and would book here again in a heart beat :). Great customer service in a perfect location
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a fantastic stay - we wanted a smaller hotel feel in the alpine area. Service was amazing!
Stayed 2 nights in Jun 2024

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Stay Ever

This was the most incredible hotel I’ve been to in a long time. The staff go above and beyond to make you feel relaxed, welcomed and luxurious. The property is clean, beautiful and safe. The rooms are breathtaking and the restaurant Filet et Files was a special treat. I will be booking again!
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This property is exceptional! Modern and well appointed. Room was perfect with a Sauna. Steam-room, and large bath tub!! On-site restaurant for dinner and breakfast was outstanding.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brent, Shady Shores

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding. Property was amazing. The room included a luxury soaking tub with bath salts, dry sauna and steam shower. Slept with the windows open and woke to the lovely sound of birds chirping. Wonderful bar and outdoor patio area. The front desk kindly assisted in helping us find a hotel at our next destination. The hotel shuttle driver was super kind.
Stayed 2 nights in Jun 2024