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Hotel Matthiol

4.5 star property
Luxurious ski hotel with ski-in/ski-out access
VIP Access

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Photo gallery for Hotel Matthiol

Outdoor spa tub
Property video
Front of property - evening/night
Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview) | 1 bedroom, premium bedding, minibar, in-room safe
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly

Explore the area

View in a map
Moosstrasse 40, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬
  • Airport, Sion (SIR)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Mountain View (Spa Double Room)

Double Room, Mountain View (Spa Double Room) | 1 bedroom, premium bedding, minibar, in-room safe

Double Room, Mountain View (Spa Double Room)

10.0 out of 10
Exceptional
(7 reviews)
  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview) | 1 bedroom, premium bedding, minibar, in-room safe

Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Zermatt

Hotel Matthiol places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 33-room, 4.5-star hotel has ski-in/ski-out access, a full-service spa, and a restaurant.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Furi - Riffelberg - 1 min walk - 0.0 miles
  • Furi Ski Area - 1 min walk - 0.0 miles
  • Zermatt-Furi Gondola - 8 min walk - 0.5 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min drive
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬18 min walk
  • ‪Old Zermatt - ‬14 min walk
  • ‪Elsie Bar - ‬17 min walk
  • ‪Hexenbar - ‬18 min walk
  • ‪Whymper-Stube - ‬18 min walk

About this property

Hotel Matthiol

Luxurious ski hotel with ski-in/ski-out access
Guests of Hotel Matthiol have access to ski-in/ski-out access, a full-service spa, and a gym. For transportation, you can make use of an airport shuttle (available 24 hours) for CHF 900 per person one-way, as well as a free train station shuttle. The front desk has multilingual staff that can help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
Guests can expect free WiFi and 31-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Tablet computers, iPod docks, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

Similar properties

Sauna, hot tub, steam room, Turkish bath, hot stone massages
BEAUSiTE Zermatt
  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
9.8 out of 10, Exceptional, 461 reviews
$462 nightly
The price is $490
Nov 24 - Nov 25
Total with taxes and fees
BEAUSiTE Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 14 and May 9.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CHF 900 per person (one-way)
  • Airport shuttle fee per child: CHF 900
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Matthiol
Hotel Matthiol Zermatt
Matthiol
Matthiol Zermatt
Hotel Matthiol Hotel
Hotel Matthiol Zermatt
Hotel Matthiol Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Hotel Matthiol?

Hotel Matthiol provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do around Hotel Matthiol?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Zermatt-Furi Gondola. You'll also find Matterhorn Museum and Furi Ski Area less than a mile away.

Will I be able to park at Hotel Matthiol?

Bicycle parking is also available for guests.

Is there a spa at Hotel Matthiol?

There is a full-service spa available for guests to enjoy and services include hot stone massages.

Does Hotel Matthiol have a casino at the property?

No, Hotel Matthiol doesn't have a casino.

Is there an indoor pool at Hotel Matthiol?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Matthiol?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature in-room massages.

Are there hot tubs at Hotel Matthiol?

No, but this hotel does have a steam room.

Does Hotel Matthiol have a restaurant with a breakfast menu?

Yes, Hotel Matthiol serves breakfast for a surcharge from its restaurant.

Does Hotel Matthiol allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Matthiol for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Does Hotel Matthiol have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hotel Matthiol?

The closest major airport to Hotel Matthiol is Sion (SIR), which is about 24.3 mi away.

Can I book a room with a balcony at Hotel Matthiol?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or mountain views.

Does Hotel Matthiol host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Matthiol.

Reviews

Hotel Matthiol Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 413 out of 518 reviews
Rating 8 - Good. 85 out of 518 reviews
Rating 6 - Okay. 10 out of 518 reviews
Rating 4 - Poor. 8 out of 518 reviews
Rating 2 - Terrible. 2 out of 518 reviews

Reviews

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great boutique hotel. It’s in the quieter area of Zermatt so you have to walk down to the main town area but that just adds to the charm! The views of the Matterhorn were amazing. The spa was lovely as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

gretta

Traveled with partner
Liked: Amenities
The staff were incredible! The service was truly above and beyond! Our room had a view of the Matterhorn, which was amazing, though I do wish we had been one floor higher for a bit more privacy. We loved having the sauna and steam shower right in our room, it made for a wonderfully relaxing stay. The location is a bit remote and made getting around a little challenging, but it ended up working out perfectly for us since it rained during our visit. We took full advantage of the spa and even got massages. The room service, restaurant, and included buffet breakfast were all exceptional!
View from our room
View of the front of the hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely kind and helpful. They go above and beyond to ensure you have what you need. Room was spotless and amazing. Would highly recommend staying here.
Stayed 1 night in Jun 2025

10/10 Excellent

britton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! beautiful room, great views, easy hotel shuttle to and from the train station, breakfast included, accessible to the highlights we wanted to see. If it is not cloudy, the photos on the hotel's website of the matterhorn are real! The spa was a nice touch. We probably spent more time there than hiking in the mountains. Onsite restaurant and bar are a little expensive... but so is everywhere else in Zermatt. The hotel is off of the RED city bus line. Google Maps didn't show the line for good transportation information. Be forewarned.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffreu K

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole staff from Debra, Jo, Lorraine, Danieli, and the owner himself were super kind. Made us feel like we were friends and not just guests. Cant recommend enough. Just good people.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning Boutique Hotel- Deborah and the rest of the staff were warm, super helpful, and very attentive to every need. 20/10 - this is a jewel in Zermatt with stunning views of the Matterhorn. Our room was outfitted with a sauna, modern furnishings and a bath tub looking out to nature’s gifts! The restaurant and the in house dining was also delectable! Chefs kiss!!! I want to keep it a secret but also have to let you know its top tier! We wil definitely be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge, Arcos De La Frontera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is magnificent. The views are great. The decoration is very nice. All the staff is extremely friendly. I recommend this place very much. Zermat is beautiful and this property is wonderful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Raymond, Boynton Beach

Liked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

David, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the nicest I've ever stayed in, but is very far from the city center. It is also further from the ski lifts than advertised by quite a bit.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful Getaway. Exceptional Staff.

It was a wonderful stay. The breakfast was outstanding. The staff were helpful, friendly and always with a smile. They made the stay that much more special and the reason for the 5 stars. The only issue was this noise in the pipes in the room. I assume when someone else flushed a toilet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ingrid Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenient location
Stayed 7 nights in Dec 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! The staff were all very accommodating and helpful. Nice breakfast. Clean, comfortable bedding.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything here was perfect, from the room to the service. Not one complaint. Thank you.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shifra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip!
Stayed 5 nights in Dec 2024

10/10 Excellent

Patrick, Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super kind and helpful, great dining, beautiful view of the Matterhorn, great room well appointed and clean. Wonderful time in Zermatt!
Stayed 4 nights in Sep 2024

10/10 Excellent

DJ

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not exaggerating when I say this is my favorite hotel I have stayed in in many trips to Europe. The owners were so kind. The hotel is beautiful and they have so many little touches that make it special. Absolutely loved it!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Really nice hotel facilities and staff. Nice and quiet area away from the busy main strip, but can still easily walk over. Thank you for the upgrade too!
Stayed 2 nights in Sep 2024

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Jewel in Zermatt

Lovely charming boutique hotel slightly off the beaten path and out of the chaotic center of Zermatt. The staff was beyond lovely and accommodating. The restaurant on site a hidden jewel and food was beyond delicious. Even if you’re not staying here, give the restaurant a try.
Stayed 2 nights in Sep 2024

10/10 Excellent

david, Edgefield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, and great staff. Will return if back in Zermatt.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

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