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Hotel Holiday

Property class: 3

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Photo gallery for Hotel Holiday

A balcony with a view of a snow-covered mountain village, wooden furniture, and two drinks on a table.
A cozy hotel lobby with leather chairs, a fireplace, and large windows with a snowy view.
A cozy lounge area with leather seating, a coffee table with a teapot and a plate of food, and a wall-mounted TV.
A cozy room with a wooden wall, a leather sofa, plaid chairs, a wooden coffee table, and a large window with a view of trees.
A hotel entrance with a stone facade, wooden beams, and festive lights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry

Explore the area

View in a map
Gryfelblatte 4, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Untere National
    ‪2 min walk‬
  • Place, Zermatt–Sunnegga Funicular Gondola
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪102 min drive‬

Room options

View all photos for Standard Double Room, Balcony, Mountain View

A hotel room with a wooden bed, two bedside lamps, a desk with a chair, and a TV.

Standard Double Room, Balcony, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Balcony, Mountain View

A hotel room with a large bed, a sofa, a chair, a small table, and a mirror.

Family Room, Balcony, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 4 Twin Beds

View all photos for Superior Double Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Superior Double Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 236 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Balcony, Mountain View

A hotel room with a wooden wall, a bed with white linens, a desk with a chair, a round table with a vase, and a TV on the wall.

Triple Room, Balcony, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 301 sq ft
  • Sleeps 4
  • 3 Large Twin Beds

About the neighborhood

Zermatt

Hotel Holiday places you next to Zermatt-Matterhorn Ski Paradise and within a 10-minute walk of Zermatt–Sunnegga Funicular Gondola. This 36-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Untere National - 2 min walk - 0.1 miles
  • Zermatt–Sunnegga Funicular Gondola - 3 min walk - 0.2 miles
  • Ried - 5 min walk - 0.3 miles
  • Zermatt Visitor Center - 8 min walk - 0.5 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Harry's Ski Bar - ‬7 min walk
  • ‪Restaurant Derby - ‬9 min walk
  • ‪Manud - ‬9 min walk
  • ‪Snowboat - ‬5 min walk

About this property

Hotel Holiday

Guests staying at Hotel Holiday enjoy free WiFi in public areas, laundry facilities, and a fireplace in the lobby. Transportation is made easy with a train station shuttle. The front desk has multilingual staff that can help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a porter/bellhop.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, minibars, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Caleche

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1973
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 15 and June 15.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 12 per pet, per day, plus a deposit of CHF 12 per night
  • 2 total pets
  • Food and water bowls are available

Children and extra beds

  • Up to 2 kids 8 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 40.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: CHF 12 per night
  • Pet fee: CHF 12 per pet, per day
  • Rollaway bed fee: CHF 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Zermatt
Hotel Holiday Zermatt
Hotel Holiday Hotel
Hotel Holiday Zermatt
Hotel Holiday Hotel Zermatt

Frequently asked questions

Is free cancellation available at Hotel Holiday?

Hotel Holiday provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see around Hotel Holiday?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular Gondola, and within a short walk of Matterhorn Museum. You'll also find Zermatt - Furi Ski Lift and Zermatt-Furi Gondola less than a mile away.

Does Hotel Holiday feature a casino?

No, Hotel Holiday doesn't have a casino.

Is there an indoor pool at Hotel Holiday?

No, there is no indoor pool at this hotel.

Does Hotel Holiday have a restaurant that serves breakfast?

Yes, Hotel Holiday serves free buffet breakfast at La Caleche.

Does Hotel Holiday allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Holiday for a fee of CHF 12 per pet, per day. The property also provides food and water bowls. A deposit of CHF 12 per night is collected.

What is the closest airport to Hotel Holiday?

The closest major airport to Hotel Holiday is Sion (SIR), which is about 24.1 mi away.

Hotel Holiday Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 278 reviews
Rating 8 - Good. 90 out of 278 reviews
Rating 6 - Okay. 22 out of 278 reviews
Rating 4 - Poor. 5 out of 278 reviews
Rating 2 - Terrible. 6 out of 278 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and staff!! Loved our stay!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. It is close to the train station, bus access is good. Breakfast was umptous and the staff was super friendly, courteous and very helpful. It is better to schedule a pick up from the train station as walking with luggage is tough. Overall excellent stay in Zermatt.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, had everything we needed and breakfast.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Really friendly staff, there a little hill to climb but location is nice. We had 2 beds, one was really small like a twin that was rough and we paid for the breakfast but they charge for an omelette which I didn’t think it was necessary.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely lovely hotel, the staff was incredible, room was exactly as described with a wonderful view and the location was fantastic. I would highly recommend a stay if your planning on visiting.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small inn with an excellent restaurant.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice little cute hotel.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excelente hotel
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and quiet with good views. Breakfast also very good. The hotel has about 10 minutes walk, but we have an elderly, the hotel is uphill, did not know that. We didn’t know the hotel have a shuttle service (5CHF each person). Call hotel ahead to ask them pickup would be nice.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with all the things needed for a pleasant stay
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is excellent and the staff are kind.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Highly recommend!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice size rooms and a convenient restaurant downstairs. The breakfast was very good and the servers friendly.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Amenities
We loved our stay. Great location and nice clean comfortable room. Thank you!!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Staff very friendly and helpful.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Near to train station

Near to train station, room very clean. The best of all is the breakfast.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff is friendly..
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay at Hotel Holiday. It is in a nice location for walking the village. The rooms were clean and adequate. The breakfast was simple but nice.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast for sure. Front desk folks were very friendly
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, curteous staff & decent breakfast. room
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. The rooms were clean and cozy. Their breakfasts was one of the best we have had anywhere. The staff was friendly. Highly recommend.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property right in front of the Matterhorn!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful time! The service was fantastic and everyone was so friendly. We really enjoyed the cocktails at the bar—they were delicious! It’s a great spot for families, and the food at the restaurant was amazing. We can't wait to come back!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late, but the staff was still very friendly and made our check in easily. Great room and wonderful breakfast too! Thanks!
Stayed 1 night in Apr 2025