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Hotel Alpina

Property class: 2

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Photo gallery for Hotel Alpina

A multi-story wooden building with balconies, labeled "ALPINA," surrounded by lush greenery and mountains in the background.
A multi-story wooden building with balconies, surrounded by lush greenery and flowering plants.
A hotel room with a bed, a chair, a table with a tablecloth, a small bedside table with a lamp, a window with curtains, and a picture on the wall.
A buffet setup with various food items and beverages, wooden paneling, and a chandelier.
A cozy interior with wooden paneling, a hexagonal tiled floor, and a seating area with cushioned chairs and sofas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
5 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Furi Ski Area
    ‪2 min walk‬
  • Place, Matterhorn Museum
    ‪2 min walk‬

Room options

View all photos for Triple Room

A wooden-paneled room with a large bed, two smaller beds, a chair, and a table.

Triple Room

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Standard Double Room

A wooden-paneled room with a bed, two bedside lamps, a framed picture on the wall, and a bathroom visible through an open door.

Standard Double Room

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double Room

A wooden-paneled room with a bed, a chair, a table, and a window.

Double Room

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

A room with a single bed, a small table, a chair, a sink, and a framed picture on the wall.

Single Room with Shared Bathroom

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

A wooden-paneled room with a bed, a chair, and a small table.

Standard Single Room

8.6 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Zermatt

Hotel Alpina places you next to Matterhorn Museum and a short stroll from other popular sights like Forest Fun Park. This 23-room hotel welcomes guests with conveniences like free in-room WiFi, a library, and free newspapers in the lobby.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles
  • St. Mauritius Church - 2 min walk - 0.1 miles
  • Mountaineers Cemetery - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk

Restaurants

  • ‪Elsie Bar - ‬2 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Stefanie's Creperie - ‬3 min walk

About this property

Hotel Alpina

Hotel Alpina features free WiFi in public areas, a library, and free newspapers. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a garden, and a picnic area.
66-cm TVs are available for entertainment, and guests can stay connected with free WiFi. Safes and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $229
Oct 31 - Nov 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Family friendly

  • Crib (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for CHF 20.0 per night

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Air conditioning is not provided.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Hotel Alpina?

Hotel Alpina provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Alpina?

As of Oct 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Alpina on Nov 8, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Alpina?

Guests positively rate the hotel's walkable location in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Matterhorn Museum, and within a short walk of Zermatt–Sunnegga Funicular Gondola. You'll also find Zermatt - Furi Ski Lift and Zermatt-Furi Gondola less than a mile away.

Is parking available on site at Hotel Alpina?

No, there isn't parking at this hotel.

Does Hotel Alpina have a casino at the property?

No, Hotel Alpina doesn't have a casino.

Will I find an indoor pool at Hotel Alpina?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Alpina?

Couples will appreciate amenities like an outdoor entertainment area, a hair salon, and a terrace at this hotel.

Are there hot tubs at Hotel Alpina?

No, there isn't a spa tub at this hotel.

Does Hotel Alpina have a restaurant with a breakfast menu?

Hotel Alpina offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Alpina allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Alpina for a fee of CHF 25.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Alpina?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Alpina?

The closest major airport to Hotel Alpina is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies that I can book at Hotel Alpina?

No, there aren't any guestrooms with balconies at Hotel Alpina.

Hotel Alpina Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 303 out of 616 reviews
Rating 8 - Good. 189 out of 616 reviews
Rating 6 - Okay. 84 out of 616 reviews
Rating 4 - Poor. 20 out of 616 reviews
Rating 2 - Terrible. 20 out of 616 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy hotel clean well situated everyone was very friendly and professional and helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service :)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this rustic little Inn so so much! Rooms were cozy and clean, staff went above and beyond at all times, didn’t want for a single thing!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast with the view of the Matterhorn from the dining area. Good location also.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Simple and affordable accommodation. Nice view from the our room in the 4th floor. Very pleasant staff.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Small clean room, had a view and was convenient to town.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy hotel in the center of the village. The room has a balcony where you could relax.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the excellent nights.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Convenient location but hotel is very dated.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstückraum was a hidden surprise... the renovated room included a glass ceiling that offered a clear view of the Matterhorn!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its small but clean showers are very small but great water pressure. over all I would stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean, comfortable, and very helpful staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Nice stay
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Disliked: Amenities
Breakfast is served at a nearby Tannenhof hotel. Property sad to say needs a complete overhaul.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Very welcoming. Hotel location is ideal. Would have preferred a mini refrigerator in the room.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Yes, nice room, and helpful staff.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money, is dated and need better pillows with tea/coffee making facilities
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. A very friendly staff. However it was too smal.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, standard room with all listed amenities. It's just off the main road, so not as noisy, but very close to all areas on foot!
Stayed 2 nights in Mar 2026