Are free cancellation options available at Hotel Alpina?

Hotel Alpina provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

Are there cleanliness and hygiene measures offered at Hotel Alpina?

Cleanliness measures at Hotel Alpina include enhanced cleaning, hand sanitizer for guests, social distancing, and mask requirements for guests.

What's there to see around Hotel Alpina?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Mountaineers Cemetery, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Zermatt - Furi and Zermatt-Furi Gondola less than a mile away.

Is parking available on site at Hotel Alpina?

No, this hotel doesn't offer parking.

Does Hotel Alpina have a casino at the property?

No, Hotel Alpina doesn't have a casino.

Will I find an indoor pool at Hotel Alpina?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Alpina?

Couples staying at this hotel will appreciate amenities like an espresso maker as well as free breakfast daily and a terrace.

Does Hotel Alpina have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Alpina have a restaurant with a breakfast menu?

Hotel Alpina offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Alpina allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Alpina for a fee of CHF 15 per pet, per night. The property also provides food and water bowls.

Does Hotel Alpina have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Alpina?

The closest major airport to Hotel Alpina is Sion (SIR), which is about 24 mi away.

Can I book a room with a balcony at Hotel Alpina?

No, there aren't any guestrooms with balconies at Hotel Alpina.

Hotel Alpina in Zermatt | Best Rates & Deals on Orbitz

Property features

Hotel Alpina features free WiFi in public areas, a library, and free newspapers. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a garden, and a picnic area.

Room options

Standard Single Room

1 Twin Bed | Sleeps 1

Triple Room

2 Twin Beds and 1 Large Twin Bed | Sleeps 3

Standard Double Room

2 Twin Beds | 1 Queen Bed | Sleeps 2

Double Room

2 Twin Beds | 1 Queen Bed | Sleeps 2

Basic Single Room

1 Twin Bed | Sleeps 1

Arrivals + Departures

The front desk is available during limited hours.

Check-in: 3:00 PM
Check-out: 11:00 AM

Special Check-in Details

This property's front desk is open daily from 7:00 AM - 7:00 PM.
Guests with plans to arrive after 7:00 PM must make arrangements in advance by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property is in a car-free zone and can be reached only by train or taxi.

Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative test for COVID-19 (issued within 24 hours before arrival) or proof of COVID-19 recovery within 6 months before check-in to access the property's public areas, including the restaurant.

Payment types

Kids + Beds

Children stay free when using existing bedding (children may not be eligible for free breakfast)
Cribs/infant beds are available for CHF 20 per night

Pet Policy

This property welcomes pets for CHF 15 per pet, per night
Dogs only
Food and water bowls are available

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Air conditioning is not provided.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).
There are no elevators.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards, and cash. Air conditioning is not provided. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: CHF 15 per pet, per night
Crib (infant bed) fee: CHF 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Information missing or incorrect? Tell us! Opens in a new window

4.8

out of 5

"Wonderful!"

See all 8 reviews

Room cleanliness 4.5

Service & staff 4.5

Room comfort 0.0

Hotel condition 4.5

This hotel is most popular for:

Recent guest reviews

Location is unbeatable. Breakfast (included) was top notch.

Room was great with 2 balcony areas and the breakfast was great.

Great breakfast included. Our room had a balcony with a view of the Matterhorn and the hotel is in a marvelous location. Can walk to everything

You cannot drive straight to hotel since the city is off limits to gas. Powered vehicles You can park and take a train or electric taxi to the hotel which is great location walking to everything. Staff where very helpful and the rooms very clean and comfy

I had a view of the Matterhorn (behind some nearby scaffolding) from my room. The breakfast was amazing too! Definitely didn’t expect either of those features for the price I paid for the room. Downstairs had ski storage and a free boot warmer/dryer.

Wonderful!

Great location. This summer there is a building being built next door. Construction runs from 7 am until 7 pm

Muy limpio , céntrico , te hace sentir como en casa . Excelente atención por parte del personal

Guest reviews for Hotel Alpina

Everyone

By Scott on Oct 16, 2022

Review comment Your Alpina Team responded on Oct 20, 2022

Dear Scott,Thank you for your review.We are happy to hear that you enjoyed your stay with us.We are looking forward to welcoming you again.Best regards,

By Sejal on Jul 9, 2022

Review comment Your Alpina Team responded on Jul 15, 2022

Dear Sejal, Thank you for your stay. We are looking forward to welcoming you again.

Partner Couples

By Alison on Jun 18, 2022

Dear Alison, Thank you for your feedback. We are glad to hear, that you enjoyed your stay. We are looking forward to welcoming you again.

By hayim on Nov 25, 2021

Review comment Alpina responded on Nov 28, 2021

Good day Thank you for taking the time to rate us. We look forward to your next visit. Kind regards Alpina

By Caitlin on Nov 21, 2021

Review comment Alpina responded on Nov 22, 2021

Family

By Sarah on Oct 10, 2021

Review comment Hotel Alpina responded on Oct 11, 2021

Dear Sarah Thank you for your kind review. Looking forward to a next time. Kind regards Alpina

By a verified traveler on Aug 22, 2021

Review comment Hotel Alpina responded on Sep 19, 2021

Good day Thank you for taking the time to rate us. We look forward to your next visit. Kind regards

By Leonel on Nov 18, 2021

Create your free account

Create your free account

Sign in to your account

Sign in to your account

Please fix the following errors to continue: Please enter a check-in date Please enter a check-out date Please provide the ages of children below Please enter your travel dates like this: M/d/yyyy

Hotel Alpina

There are errors on the form

This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Standard Single Room

Triple Room

Standard Double Room

Double Room

Guest reviews for Hotel Alpina

Hotel Alpina

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy