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Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

5.0 star property

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Photo gallery for Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Outdoor pool
On the beach, beach shuttle, beach massages
Bungalow Balcony | Minibar, in-room safe, iron/ironing board, free WiFi
Property amenity
On the beach, beach shuttle, beach massages

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Puerto Juarez Km. 265, Xpu-Ha, QROO, 77710
  • Place, Xpu-ha Beach
    ‪2 min walk‬
  • Place, Cenote Azul
    ‪16 min walk‬
  • Place, Ecopark Kantun Chi
    ‪3 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Ground Floor

Deluxe Room, 1 King Bed, Terrace, Ground Floor | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Terrace, Ground Floor

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bungalow Balcony

Bungalow Balcony | Minibar, in-room safe, iron/ironing board, free WiFi

Bungalow Balcony

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

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  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
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Total with taxes and fees
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About the neighborhood

Xpu-Ha

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive places you next to Xpu-ha Beach and within a mile (2 km) of Ecopark Kantun Chi. This 5-star property has 144 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Xpu-ha Beach - 2 min walk - 0.1 miles
  • Cenote Azul - 16 min walk - 0.9 miles
  • Cenote Cristalino - 18 min walk - 1.0 mile
  • Ecopark Kantun Chi - 3 min drive - 1.4 miles
  • Cenote Jardín del Eden - 5 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 78 min drive

Restaurants

  • ‪Capri - ‬4 min drive
  • ‪Beach Buffet - ‬4 min drive
  • ‪Tropical Buffet - ‬4 min drive
  • ‪Strikers Sports Bar - ‬3 min drive
  • ‪Palmeras - ‬5 min drive

About this property

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with a beach shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a free kid's club.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and designer toiletries. Balconies or patios, minibars, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Collection Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

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Grand Park Royal Cozumel - All Inclusive
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  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.0 out of 10, Very Good, 1,034 reviews
$223 nightly
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Jul 5 - Jul 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Dolce! México
  • Palm Terrace
  • Shipwreck Island
  • Sushi Martini

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive

Frequently asked questions

Is a free cancellation option available at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

This property is located in Xpu-Ha, just steps from Xpu-ha Beach. You'll also find Cenote Azul and Puerto Aventuras Marina within a short drive.

Is there parking available at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is a spa located at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Collection Spa is the property's spa and services include beach massages, prenatal massages, hydrotherapy, and aromatherapy.

Are there luxury amenities available at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yes, guests can indulge in luxuries such as an outdoor pool, beachside massages, and a garden-view restaurant at this property.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive include a casino at the property?

No, Bel Air Collection Resort & Spa Riviera Maya - All Inclusive doesn't have a casino.

Is there an indoor pool at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

Is Bel Air Collection Resort & Spa Riviera Maya - All Inclusive good for couples?

This beachfront property offers many amenities for couples, including in-room massages as well as a garden-view restaurant and an outdoor pool.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have a hot tub?

No, there isn't a spa tub at this property.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Bel Air Collection Resort & Spa Riviera Maya - All Inclusive has 3 restaurants, and serves free breakfast.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive allow pets to stay for free?

Yes, cats and dogs can stay for free at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

How close is the airport from Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

The closest major airport to Bel Air Collection Resort & Spa Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.4 mi away (260 minutes by car).

Are there rooms with balconies at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yes, every guestroom at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive comes with a balcony/patio.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive.

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

I would give 3 ⭐️ ⭐️ ⭐️ to this hotel.

The hotel needs a lot of construction work. There is only two operating restaurants. The first one, Mexican. The food is great. You need to order from the menu. The waiters are very friendly and attentive. However, their knowledge is English is very limited. Most tourists are Mexican so since we do t speak Spanish it is quite boring for a our son. Second is Sushi restaurant but it is far from tasting like one. Furthermore, there is a snack bar with a alcohol bar that operates from 11 till 6. There is a bar, a sort of Lounge that most of the time stayed empty. The room is ok but too many ants and other creatures so if you are not scared then it will work for you. The AC and jaguzzi worked great. As for the beach, you have to go with the minivan, it operates between 9-5:30 but the bar over there opens at 11 but really serves from 11:30. The beach was full of sea weeds so we could not enjoy swimming much. Comparing with our previous visits to Mexico this hotel needs more work, more stations with food and drinks, more activities. The only good activity they have is snorking and kayaking.
Stayed 5 nights in Apr 2018
Verified

2/10 Terrible

Janique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Infâme, épouvantable, à éviter absolument

Absolument épouvantable : c est une honte de vendre un tel produit à ce prix. Ne vous fiez pas aux photos. Pas de plage, piscine très sale, manager de mauvaise Foix . Nourriture infâme : bref séjour épouvantable à la clé
Stayed 2 nights in May 2018

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