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Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Property class: 5 and above

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Photo gallery for Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

A swimming pool with lounge chairs and a stone bridge.
A beach setting with circular seating areas and a clear view of the ocean.
A tropical garden with a clear pond, surrounded by lush greenery and palm trees.
A beachside setting with a thatched-roof structure, a red umbrella, and white canopied beds with red cushions.
A gym with a thatched roof and ceiling fans.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Puerto Juarez Km. 265, Xpu-Ha, QROO, 77710
  • Place, Xpu-ha Beach
    ‪2 min walk‬
  • Place, Cenote Azul
    ‪16 min walk‬
  • Place, Ecopark Kantun Chi
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Ground Floor

A hotel room with a bed, a bathroom with a large mirror, a sink, and a ceiling fan.

Deluxe Room, 1 King Bed, Terrace, Ground Floor

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow Balcony

A bedroom with a bed, a ceiling fan, a TV, and a view of the outdoors.

Bungalow Balcony

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Xpu-Ha

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive places you next to Xpu-ha Beach and within a mile (2 km) of Ecopark Kantun Chi.
View more Resorts in Xpu-HaOpens in a new window

What's nearby

  • Xpu-ha Beach - 2 min walk - 0.1 miles
  • Cenote Azul - 16 min walk - 0.9 miles
  • Cenote Cristalino - 18 min walk - 1.0 mile
  • Ecopark Kantun Chi - 2 min drive - 1.4 miles
  • Puerto Aventuras Marina - 5 min drive - 3.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 78 min drive

Restaurants

  • ‪Bar Mojado Beach - ‬5 min drive
  • ‪Tokyo - ‬3 min drive
  • ‪Capri - ‬4 min drive
  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Captain Morgan - ‬4 min drive

About this property

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with a beach shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a gym, free WiFi in public areas, and a free kid's club.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and designer toiletries. Balconies or patios, minibars, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

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Total with taxes and fees
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Property amenities

Restaurants on site

  • Dolce! México
  • Palm Terrace
  • Shipwreck Island
  • Sushi Martini

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive

Frequently asked questions

Is a free cancellation option available at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

Is a spa located at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Thai massages, hot stone massages, body wraps, and mud baths.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive include a casino at the property?

No, Bel Air Collection Resort & Spa Riviera Maya - All Inclusive doesn't have a casino.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Bel Air Collection Resort & Spa Riviera Maya - All Inclusive has 3 restaurants, and serves free breakfast.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive allow pets to stay for free?

Yes, cats and dogs can stay for free at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive.

How close is the airport from Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

The closest major airport to Bel Air Collection Resort & Spa Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.4 mi away (260 minutes by car).

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive.

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

I would give 3 ⭐️ ⭐️ ⭐️ to this hotel.

The hotel needs a lot of construction work. There is only two operating restaurants. The first one, Mexican. The food is great. You need to order from the menu. The waiters are very friendly and attentive. However, their knowledge is English is very limited. Most tourists are Mexican so since we do t speak Spanish it is quite boring for a our son. Second is Sushi restaurant but it is far from tasting like one. Furthermore, there is a snack bar with a alcohol bar that operates from 11 till 6. There is a bar, a sort of Lounge that most of the time stayed empty. The room is ok but too many ants and other creatures so if you are not scared then it will work for you. The AC and jaguzzi worked great. As for the beach, you have to go with the minivan, it operates between 9-5:30 but the bar over there opens at 11 but really serves from 11:30. The beach was full of sea weeds so we could not enjoy swimming much. Comparing with our previous visits to Mexico this hotel needs more work, more stations with food and drinks, more activities. The only good activity they have is snorking and kayaking.
Stayed 5 nights in Apr 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Infâme, épouvantable, à éviter absolument

Absolument épouvantable : c est une honte de vendre un tel produit à ce prix. Ne vous fiez pas aux photos. Pas de plage, piscine très sale, manager de mauvaise Foix . Nourriture infâme : bref séjour épouvantable à la clé
Stayed 2 nights in May 2018

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