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The Westin Wilmington

4.0 out of 5.0

Recent guest reviews

I don't have anything really negative to comment about, but nothing about the stay really blew me away. Friendly staff, good service. Had trouble getting comfortable in the beds, but that could've been me. If anything was outstanding, it was the breakfast and the service at the hotel restaurant.

We were looking to visit Wilmington again for a weekend out of the city to visit some of the DuPont mansions. Despite staying here once before and having a not-so-great experience, it's the most convenient location for us as SPG members so we decided to give it another try. The people working the front desk were very friendly, but not as helpful as they could have been. We arrived later in the evening and wanted to inquire about restaurant recommendations, but the woman who checked us in said she didn't live in the area and that there was no concierge available so we should check back the next morning. The lobby had fruit water, which is always one of my wife's favorite things about Westins. The room was clean and pretty standard for the Westin chain, though it was a little disappointing to not have a bathtub. The restaurant had very good food and the staff was knowledgeable and friendly, though the restaurant was promoting some signature whiskey cocktails that the bartender didn't have the ingredients readily available to make, so it took about 20 minutes to get my drink. Overall, we had a pleasant stay and will likely return the next time we travel to the area.

Great hotel, restaurant, pool, gym, free parking, very friendly, bartender very professional, food was great. Room looked nice, we love Weston because allow pets free, "Spot" even got a bowl and water delivered to our room, look it here, breakfast was great too, AAA rate better than military rate, affordable

Stayed for a week, visiting family for Christmas. On 4/7 nights, the room was not cleaned, bed not made - despite calls to Manager. Turns out that attendant did check “Do not Disturb” sign (and “took photo!”), but only once a day at 9am. For those rising later and removing sign, tough luck!

My family and I recently booked two rooms for one night in the Westin Hotel. We were in town overnight and hoped for a pleasant stay. To our surprise the accommodations were exceptionally clean, very well decorated and extremely comfortable. The bathroom seemed newly renovated and was rather luxurious with an amazing rain shower head. In the morning we attended a brunch in the hotel. There was a wide variety of food choices at the buffet. Servers were polite and attentive and food was promptly replenished.The fresh berries were luscious! The front desk clerks were friendly and helpful. My family truly enjoyed our visit and would highly recommend a stay at this hotel.

nice hotel, not so great area. the room was nice, clean, and comfortable. the staff friendly, the food a bit overpriced in the restaurant but tasty nevertheless. The area is not one I would willingly want to stay in.

This place is certainly not worth what they charge per night. I was shocked to pay about $300+ per night for an average hotel. The rooms are standard Westin rooms and the staff is ok. This is, in my opinion and experience, a $150 hotel that happens to charge double what it’s actually worth. I stayed here because a colleague recommended it as a safe hotel in a skittish area but I was still disappointed with the quality for the price to be honest.

I was here with my son over the weekend for a lax Tournament. My husband is is a Platinum SPG number. We used points to stay here. But were not given any upgrade We wanted a double bed since my Dad was traveling they said when he booked and when I arrived there was none available but someone in our group said they did. As long as I had a Trundle bed it was fine. The person was not very welcoming when I was checking in. She was only interested if I was there for the Tournament since I had to sign a paper stating the rules. I never had to do that before. The room was clean, the boys had fun in the pool. We received the bed right away and Housekeeping was in our room by 5pm. Front Desk could be more outgoing.

Stayed here for a business meeting. The hotel is very busy with lots of other business travelers so the small public areas can be crowded. The rooms are clean, comfortable and well equipped. Warning - the exercise room is very very small and really not in keeping with the rest of the property. Get up early if you want a treadmill or elliptical! Checkin service was a tad distracted/casual which did not leave me with a good first impression. I was left with the impression that the property is so busy it doesn't really matter. Mixed feelings on this property.

We have stayed at this hotel twice - once on a visit to Wilmington while wedding planning, and the second time for our wedding. We also had our room block here for our wedding. Setting up the room block was easy, although some negotiation was necessary to get a decent rate. The coordinator was detail oriented, helpful, and polite but on occasion slow (hard to reach for urgent tasks). The rooms overall are clean, and modern - you can tell that this is a new hotel. Things are still in good shape. The only disappointment we had with housekeeping was our first night in our bridal suite. They definitely did not clean the living room area (I knew because a friend spilled popcorn over the rug and it was still there after housekeeping cleaned up). The only thing they cleaned were the bathrooms. Garbage wasn't taken out, and there were sparkles (from a different wedding?) all over the rug. The folks checking us at front desk in were very kind and polite. The hotel had issues with fire alarms going off in the middle of the night before the wedding and after the wedding, which disturbed sleep for us, for our bridal party and our guests. It was really unfortunate. They didn't uniformly offer complimentary breakfast or points to people affected (a pregnant woman, a grandmother, etc). I expected better service. On the other hand there were also lovely touches - like chocolate covered strawberries and chilled champagne in our room after the wedding! However, overall, more things went smoothly than not. Check-in/check-out was easy. They have a bell hop cart to help move your heavy luggage in and out of the room.

818 Shipyard Dr Wilmington DE

Hotel highlights

  • Free parking
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Riverfront, The Westin Wilmington is adjacent to Chase Center on the Riverfront. This 4-star hotel has 180 guestrooms and offers conveniences like a restaurant, an indoor pool, and free self parking.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in American cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All 180 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. Guests can expect WiFi, wired Internet, and 42-inch LED TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Laptop-compatible safes, ironing boards, and desks are also available.


Property features

Built in 2014, the brand new The Westin Wilmington offers an indoor pool, a fitness center, and WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 5 meeting rooms, a conference center, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Room, Accessible (Roll)

King 1 | Queen 2 | Sleeps 4

Room, Accessible (Roll)

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 254 reviews