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Recent guest reviews

Great stay

Nicest hotel ive stayed in. I enjoyed my time there.

I loved the security of knowing only key holders could use the elevators. I liked it’s business casual ambiance. I liked the dinning options. Only complaint is checking in is so late in the evening. I was hoping I’d be able to check in earlier in the day.

Staff was very friendly and helpful -- especially Liz and David at the fro t dedk.

Thank you!

Orbitz messed up our reservation and sent it to the WRONG STATE! No one at Orbitz will return our calls and no one at the actual hotel sill return our calls. I have left multiple messages with the assistant general manager. Still no call back! They sure didn’t hesitate to charge our credit card $300 for a stay we couldn’t even use. Extremely upset and dissatisfied with BOTH Orbitz and the Hotel itself.

I liked how big and clean the rooms were. The staff was very nice. I did not like that i paid for parking and both nights i had to park two blocks away from hotel. The hotel did refund my parking fees but this is definitely something i would not have agreed to if id known id have to walk 2 or more blocks late at night to get to my hotel. Overall if parking was more accomodating this hotel would be perfect.

This hotel has, hands down, one of the best shower's, I have ever used. Very clean and fresh smelling room, spacious and modern decor. I enjoyed the Starbucks coffee in the room. Comfortable bed!!!

Public spaces and elevators had worn appearance. Limited housekeeping no restaurant or food options on site

The staff was excellent, but I was not aware that the restaurant was closed because of reconstruction. I have stay at this hotel in the pass, and I have always been pleased. Things were just a little off for me on this stay. I know COVID-19 is making things different, but I personally was expecting the restaurant to open after all it is advertised in the amenities.

Spacious and clean. Perfect for families who need room.

Elevators didn’t connect the hotel floors to the parking garage. No carts to roll your luggage through the lobby when you went down to get luggage and switch elevators. Glass pane facing the Main Street was cracked and spiderwebbing. Smell of weed everywhere.

Very clean, nice accommodation, staff was friendly....

Spacious king suite. Friendly staff, especially in the restaurant. The parking garage layout was a bit too much thrilling.

Nice room. Clean and spacious. Wonderful view of the area. Perfect for the family

Great location & slept well! The Garage fee is a disadvantage still but overall I was satisfied.

Delaware Ave Wilmington DE

Hotel highlights

  • Free in-room WiFi
  • Onsite dining
  • Fitness center
  • Business center

Located in Downtown Wilmington, Sheraton Suites Wilmington Downtown is within 2 miles (3 km) of popular attractions such as Grand Opera House and Chase Center on the Riverfront. This 3.5-star hotel has 223 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include living rooms, refrigerators, and microwaves.


Property features

At Sheraton Suites Wilmington Downtown, guests have access to a gym, WiFi in public areas, and a conference center. If you drive, self parking is USD 16 per night, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and express check-in.

Room options

Suite, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 4

Club Suite, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 5

Club Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Sheraton Suites Wilmington Downtown

Everyone (20) Couples (2) Business (2) Family (5)
5
Family with small children

Great stay

By on Jun 27, 2022

Review comment responded on Jun 28, 2022

Thank you Steven for the review. Be safe

5
Everyone

Nicest hotel ive stayed in. I enjoyed my time there.

By on Jun 16, 2022

Review comment responded on Jun 20, 2022

thank you Toni for the very nice rating review. Be safe

5
Partner Couples

I loved the security of knowing only key holders could use the elevators. I liked it’s business casual ambiance. I liked the dinning options. Only complaint is checking in is so late in the evening. I was hoping I’d be able to check in earlier in the day.

By on Mar 15, 2022

Review comment responded on Mar 23, 2022

Thank you Lorna for the very nice review. Be safe!

1
Everyone

By on Aug 19, 2021

4
Everyone

Staff was very friendly and helpful -- especially Liz and David at the fro t dedk.

By on Aug 13, 2021

Review comment responded on Aug 23, 2021

thank you for the nice review. be safe!!

5
Family with small children

Thank you!

By on Jul 25, 2021

4
Everyone

By on Apr 16, 2021

Review comment responded on Apr 27, 2021

Thank you for the nice rating review

1
Friends

Orbitz messed up our reservation and sent it to the WRONG STATE! No one at Orbitz will return our calls and no one at the actual hotel sill return our calls. I have left multiple messages with the assistant general manager. Still no call back! They sure didn’t hesitate to charge our credit card $300 for a stay we couldn’t even use. Extremely upset and dissatisfied with BOTH Orbitz and the Hotel itself.

By on Apr 15, 2021

Review comment responded on Apr 19, 2021

Thank you for your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.

4
Everyone

By on Apr 9, 2021

Review comment responded on Apr 21, 2021

Thank you for the nice rating review

3
Family

I liked how big and clean the rooms were. The staff was very nice. I did not like that i paid for parking and both nights i had to park two blocks away from hotel. The hotel did refund my parking fees but this is definitely something i would not have agreed to if id known id have to walk 2 or more blocks late at night to get to my hotel. Overall if parking was more accomodating this hotel would be perfect.

By on Mar 22, 2021

Review comment responded on Mar 26, 2021

Thank you for your review. I have given your information about parking to the appropriate manager. We look forward to serving you in the future.

Sheraton Suites Wilmington Downtown

422 Delaware Ave, Wilmington, DE 19801
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