Need a larger pool
Front door staff didnt know the Hotel very well.....told us one night that all food venues were closed, but that was not the case. Directed us to the curb for shuttle service, did not tell us that we could reach the pick up spot by walking the indoor corridor thereby avoiding the light rain that got us wet. Know your building folks.
We booked a king terrace view. Definitely not worth the $140 a night. Hotel outdated and in desperate need of upgrades/repairs. Room/bathroom dirty. Nerous to go on the balcony as looks like you may fall over on the shotty rail. No fridge. Horrible pillows and I guess they don't believe in fitted sheets. Definitely did not feel welcomed by the staff and you have to drag your suitcases throught the casino floor. No one offered to help unload our bags. Definitely will not be back.
They need to do better paying large amounts of money it should be spotless
Very nice place to stay
The bathroom had mold, the floors weren't swept, and there was no house keeping for the 2 nights we stayed. We didn't have a mini fridge in the room for leftover food we had gotten at Morton's (amazing food, by the way) and the front desk told us they would bring us one, they didn't. We were supposed to gdt a military discount and only got it for thw first night of the 2 nights stay. The first night we got there, we heard people having sex in the next room. The next morning we heard a guy vomiting. The walls are paper thin and we will never stay in that hotel again.
Did go anywhere but to the casino and back to the room didnt know where anything was
We enjoyed our stay overall. Biloxi is a fun place to go to.
The room was decent enough for the price. I understand housekeeping not providing daily cleaning but at a minimum I think they should replenish the in room coffee and cups since guest are charged the fee for those things.
It was dirty .the pool was Dirty we got a bed in the middle of the pool the mattress slide over it had a half of hamburger and trash and about 100 roaches !!
Very good customer service. Everything was great, rooms very clean.
I was disappointed in the money that is charged per night and what you get for that money. The rooms are a lot smaller than other locations that are close by and there was no refrigerator in our room. Even a Motel 6 has a fridge in the room. Due to Covid there were a lot of things that were changed which was understandable but the price for things just did not add up. The smell of the room from the water was horrible and apparently was noticed by every guest in there. You are paying for the name with this one, otherwise was not happy with the cleanliness and facility itself.
The bathroom water was horrible. Smelled like the water at our river camp! Gross, Gross, Gross. Also you would have sworn COVID wasn't a thing.
The rooms were real nice and plenty of room! I got the room with the jacuzzi.. came with space and plenty condiments. Loved my stay and would book there again!
Golden Nugget Casino is within a 5-minute walk of Golden Nugget Biloxi while other popular sites like Palace Casino are within a 15-minute stroll. This 706-room, 4-star resort has a marina, a full-service spa, and a casino.
Enjoy dining at Mortons Steakhouse, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 8:00 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.
All 706 air-conditioned accommodations feature sitting areas. 42-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.
Golden Nugget Biloxi features a marina, a full-service spa, and a casino. Transportation is made easy with a beach shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a nightclub, an outdoor pool, and a 24-hour fitness center.
Need a larger pool
Front door staff didnt know the Hotel very well.....told us one night that all food venues were closed, but that was not the case. Directed us to the curb for shuttle service, did not tell us that we could reach the pick up spot by walking the indoor corridor thereby avoiding the light rain that got us wet. Know your building folks.
Thank you so much for taking the time to write us a review. We’re very sorry your visit with us fell short of expectations. We hope to exceed your expectations during your next visit.
We booked a king terrace view. Definitely not worth the $140 a night. Hotel outdated and in desperate need of upgrades/repairs. Room/bathroom dirty. Nerous to go on the balcony as looks like you may fall over on the shotty rail. No fridge. Horrible pillows and I guess they don't believe in fitted sheets. Definitely did not feel welcomed by the staff and you have to drag your suitcases throught the casino floor. No one offered to help unload our bags. Definitely will not be back.
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department.
Thank you for staying with us. We appreciate your feedback!
They need to do better paying large amounts of money it should be spotless
Thank you so much for taking the time to write us a review. We hope to exceed your expectations during your next visit.
Very nice place to stay
Thank you so much for your golden five-star review! We really appreciate your feedback and we hope to keep exceeding your expectations. We look forward to seeing you again soon!
The bathroom had mold, the floors weren't swept, and there was no house keeping for the 2 nights we stayed. We didn't have a mini fridge in the room for leftover food we had gotten at Morton's (amazing food, by the way) and the front desk told us they would bring us one, they didn't. We were supposed to gdt a military discount and only got it for thw first night of the 2 nights stay. The first night we got there, we heard people having sex in the next room. The next morning we heard a guy vomiting. The walls are paper thin and we will never stay in that hotel again.
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department.
Thank you for staying with us. We appreciate your feedback!
Thank you for staying with us. We appreciate your feedback!
Did go anywhere but to the casino and back to the room didnt know where anything was
Thank you for staying with us. We appreciate your feedback.
Thank you for staying with us. We appreciate your feedback.