I was disappointed in the money that is charged per night and what you get for that money. The rooms are a lot smaller than other locations that are close by and there was no refrigerator in our room. Even a Motel 6 has a fridge in the room. Due to Covid there were a lot of things that were changed which was understandable but the price for things just did not add up. The smell of the room from the water was horrible and apparently was noticed by every guest in there. You are paying for the name with this one, otherwise was not happy with the cleanliness and facility itself.
The bathroom water was horrible. Smelled like the water at our river camp! Gross, Gross, Gross. Also you would have sworn COVID wasn't a thing.
The rooms were real nice and plenty of room! I got the room with the jacuzzi.. came with space and plenty condiments. Loved my stay and would book there again!
It was nice getaway! I have been in quarantine since March!
We had several issues, which were resolved by staff, but we lost a lot of time on a short one night stay resolving these issues and waiting in lines to resolve these issues. Problems we encountered were: the lock being broken in of our (first) room, moving to another room (toting my daughter and luggage back and forth on elevator trips and lengthy walks, and waiting in line again at the front desk), getting locked out of the pool after having paid for late checkout just for the pool, waiting in line again soaking wet and cold in towels with several uncomfortable looks from males (my daughter was made very uncomfortable by older men staring nearby) and then finally back to the room to wait for clean towels to be able to shower and checkout, which seemed to have been dropped on the ground or brushed against a dirty surface. The service at bubba gump shrimp was extremely slow, especially considering the staff to customer ratio, and the portions were a rip off for the price point, wvwn for Biloxi. I have stayed multiple times with not one issue, but after this previous experience. I will not be staying there again.
The TV options for shows was terrible. I realize they want you down gambling. The furniture needs replaced. Time to update.
Enjoyed my three days the staff was great our room had wonderful view valet service was good. Slot machines were tight 3-day stay didn't even win $5
Very clean, Staff was friendly. They mus have some good ventilation system because it didn't seem smoky or small like smoke like other casinos. Id go back 100%
Liked most everything except they had no hot water in the morning and the front desk personel didn't seem to care much.No apologies.
Bathroom ceiling too low and small. Sink space to small
All of the staff was very helpful and it helped make the trip a blast
After visiting the other resorts the Golden Nugget was just right for us. The only negative were the small flat pillows on a king bed.
Golden Nugget Casino is within a 5-minute walk of Golden Nugget Biloxi while other popular sites like Palace Casino are within a 15-minute stroll. This 706-room, 4-star resort has 2 outdoor pools along with a marina and a full-service spa.
Enjoy dining at Mortons Steakhouse, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 8:00 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.
All of Golden Nugget Biloxi's 706 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and safes. 42-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Golden Nugget Biloxi features a marina, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, and there's also a beach shuttle. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Other amenities at this spa resort include a casino, a nightclub, and a 24-hour fitness center.
I was disappointed in the money that is charged per night and what you get for that money. The rooms are a lot smaller than other locations that are close by and there was no refrigerator in our room. Even a Motel 6 has a fridge in the room. Due to Covid there were a lot of things that were changed which was understandable but the price for things just did not add up. The smell of the room from the water was horrible and apparently was noticed by every guest in there. You are paying for the name with this one, otherwise was not happy with the cleanliness and facility itself.
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.
The bathroom water was horrible. Smelled like the water at our river camp! Gross, Gross, Gross. Also you would have sworn COVID wasn't a thing.
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.
The rooms were real nice and plenty of room! I got the room with the jacuzzi.. came with space and plenty condiments. Loved my stay and would book there again!
Thank you so much for your golden five star review! We're happy to hear you enjoyed your recent visit and we look forward to seeing you again soon.
Thank you for your golden five star review. We hope to keep exceeding your expectations and look forward to your return!
It was nice getaway! I have been in quarantine since March!
Thank you so much for your golden five star review! We're happy to hear you enjoyed your recent visit and we look forward to seeing you again soon.
We had several issues, which were resolved by staff, but we lost a lot of time on a short one night stay resolving these issues and waiting in lines to resolve these issues. Problems we encountered were: the lock being broken in of our (first) room, moving to another room (toting my daughter and luggage back and forth on elevator trips and lengthy walks, and waiting in line again at the front desk), getting locked out of the pool after having paid for late checkout just for the pool, waiting in line again soaking wet and cold in towels with several uncomfortable looks from males (my daughter was made very uncomfortable by older men staring nearby) and then finally back to the room to wait for clean towels to be able to shower and checkout, which seemed to have been dropped on the ground or brushed against a dirty surface. The service at bubba gump shrimp was extremely slow, especially considering the staff to customer ratio, and the portions were a rip off for the price point, wvwn for Biloxi. I have stayed multiple times with not one issue, but after this previous experience. I will not be staying there again.
We apologized for the inconveniences you experience during your stay at our property. We are looking into your issues and is working to improve them. We hope you give us one more try to make things right for you and your family as our guest. Thank you for your feedback.
The TV options for shows was terrible. I realize they want you down gambling. The furniture needs replaced. Time to update.
Thank you so much for taking the time to write us a review. We are glad to hear you enjoyed your overall experience during your recent visit. We hope to exceed your expectations during your next visit.
Thank you for your golden five star review. We hope to keep exceeding your expectations and look forward to your return!
Thank you so much for your golden five star review. We really appreciate your loyalty and positive feedback. We look forward to seeing you again soon.
Thank you so much for your golden five star review! We're happy to hear you enjoyed your recent visit and we look forward to seeing you again soon.