Man not nice when we checked in. I asked for a Catholic church in the area and was told we don't have that information. No luggage carts either. Later in the day, I spoke with a female employee who was very helpful and polite. She showed me the wall display with church information.
This Hyatt Place is wonderful. The rooms were great, the staff were accommodating and helpful through our stay. It's easy to walk to the casino, but you're staying in the winter, be advised it's a covered outdoor walkway from the hotel, outside the parking garage and into the casino.
We got there late at night, and the office changed our room from a king to two doubles. I said I wanted the king because I have 2 toddlers and it's a safety thing. I was told they didn't have the staff to clean the room I reserved, so I had to take this one. We get to the room and the floors are ...
Walked into the room and was impressed with the size and cleanliness. Had a few problems. 1. Sheets were stained. Even after requesting new sheets, the replacements were also stained. 2. Disabled shower flooded the bathroom. Staff trued 2 or 3 times to clear drain without success. Suspect that it ...
Stayed here for Washington County Fair week. Room had plenty of space for two people and all the stuff we brought. Decent work area. No hotel breakfast, but there's a McDonald's a short walk away, and a nearby Waffle House (need to drive to that). Hotel staff were both friendly and helpful. Tip: ...
Close to the casino. Only problem was the shuttle that we called to pick us up didn't have the hotel logo on it anywhere! The driver just drove away after a few minutes. Made a one mile trip to the hote take about 45 minutes. Thumbs down on the shuttle service.
The hotel view was of the highway, but the location was very good. It was a quick drive across the bridge to get to downtown. The staff there were very friendly. Room service didn't take forever. The room itself was spacious and had lovely lighting.
In and out trip to Pittsburgh for the Steelers game. No rental car needed. Taxi to hotel, 10 min walk to game then dinner at Hyde Park across the street
Staff did not always understand English; some staff members were curt
Close to arena. Morning staff did not let us know our cab was waiting upon check out but was ordered nite before. Other than that a great place to stay and clean
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