I was pleasantly surprised at the excellent hotel. I paid the same price as a motel and received a modern facility with good breakfast everyday. This place is a fantastic place to stay in the area.
We got there late at night, and the office changed our room from a king to two doubles. I said I wanted the king because I have 2 toddlers and it's a safety thing. I was told they didn't have the staff to clean the room I reserved, so I had to take this one. We get to the room and the floors are ...
Man not nice when we checked in. I asked for a Catholic church in the area and was told we don't have that information. No luggage carts either. Later in the day, I spoke with a female employee who was very helpful and polite. She showed me the wall display with church information.
This hotel was exceptional in every way except for the heat in our room. We do appreciate their conservation efforts. However, when we came in the temperature was 63 degrees and it took 5 hours to get to 71 degrees. Once we got the temperature to 74 it was fine. The management already responded to ...
This Hyatt Place is wonderful. The rooms were great, the staff were accommodating and helpful through our stay. It's easy to walk to the casino, but you're staying in the winter, be advised it's a covered outdoor walkway from the hotel, outside the parking garage and into the casino.
Walked into the room and was impressed with the size and cleanliness. Had a few problems. 1. Sheets were stained. Even after requesting new sheets, the replacements were also stained. 2. Disabled shower flooded the bathroom. Staff trued 2 or 3 times to clear drain without success. Suspect that it ...
The hotel view was of the highway, but the location was very good. It was a quick drive across the bridge to get to downtown. The staff there were very friendly. Room service didn't take forever. The room itself was spacious and had lovely lighting.
In and out trip to Pittsburgh for the Steelers game. No rental car needed. Taxi to hotel, 10 min walk to game then dinner at Hyde Park across the street
The hotel was great. We arrived late at night and called ahead of time we were assured that our room will be available whenever we arrive. Check in was quick and easy. In the morning breakfast was very nice. Staff were great and helpful. Stores all around the hotel. We went and grabbed snacks from Walmart like a 2 min drive from the hotel. The room was comfy and perfect for us as a family. We would stay there again and recommend it to others.
Close to arena. Morning staff did not let us know our cab was waiting upon check out but was ordered nite before. Other than that a great place to stay and clean
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