The refrigerator didn't work, the toilet paper holder was broken, a lampshade was smashed, no hot water, poor water pressure, drawer would not shut, the door to the room had been broken into and the pillows were heavy. Probably because they were full of mite fesses.
The people that worked there are NOT interested in serving the customers. They don't look at you or give you a smile. Looking away they asked, "Can I help you?". But not really meaning it.