dirty rooms and hallways not much pride for a newly renovated hotel staff not really that friendly parking is full hardly a spot available in front of hotel
Hotel had a walkway over to the casino nearby. The hotel also had a nice restaurant inside and a good breakfast buffet.
Bar
Spacious room! Great location!
The best I can say is the rooms are large. The carpeting is stained. You have to flag down a housekeeper for trash removal or toilet paper. You have to get towels from the front desk. There are NO USB PORTS in the room!!! The bedding on arrival was damp. The bathrooms are outdated. The furniture is old. I wonder if Hyatt is leaving this property. I was overcharged on an advance purchase which the manager did make right, but still...Never staying there again.
Very attractive & clean. Staff well-trained. Convenient to casino and I-79. Reasonable rate.
Got there a little after 4 pm and told we may have wait till 8pm for our 2 rooms after calling earlier the day to tell them I would be there in a few hours. My boyfriend finally talked to the other woman at the desk and we got in one room and had to wait 2 hours for the other room. Never had this before. Oh they upgraded other ppl for next stay and we were offered nothing!!!
I liked how its connected to the casino, i also liked the pool.
Everything was good, good good good goodgoodgoodgood
The restaurant in the lobby, the bartender was awesome.
The bathroom was filthy. Hair on the floor and mold in the shower. YUCK. Check in lady/ front desk could benefit from smiling.
This Hyatt Place is wonderful. The rooms were great, the staff were accommodating and helpful through our stay. It's easy to walk to the casino, but you're staying in the winter, be advised it's a covered outdoor walkway from the hotel, outside the parking garage and into the casino.
The hotel was new, clean, very spacious and comfortable for the money. Parking lot was nearly always full due to a bunch of corporate gas company trucks that did not seem to ever leave. The best part was when the hotel turned and cleaned my room while I was out on a morning errand. My personal belongings were removed. Now, in fairness, I had taken my suitcase to the car to avoid needing to make 2 trips when I came back. Although I returned BEFORE check out time, my things had been removed. It took a while and four staffers to even find out where they had gone. This included sodas, food, a full size Igloo cooler that plugged into the wall, food items and some small personal items that were left out of the suitcase to go on the seat next to me as I drove. While the front desk staff was quite courteous and apologetic, the manager of housekeeping just kept giving me the excuse that I "would not believe what people leave behind" to explain why the items had been removed. He never once apologized, never offered to replace the food items that had been tossed into the trash and there was no offer of compensation of any kind from the hotel. Again, this was BEFORE check out time. I had not returned my key, checked out, settled my bill, or left the area to resume my road trip. Very disappointing from the manager level.
Went old school with the Temptations Review at Meadows Casino and decided to spend the night. We've stayed at Hyatt Places before, but not this one, and we like the room layout so we made a reservation and it was great! It's a newer hotel, the sandwiches in the lounge were just right for a quick dinner before the show and were pleasantly surprised to find the hotel has an overhead walkway to the Casino. Upon check-in we received coupons for free drinks, free slot play and other promotions. We're not gamblers but it was a nice tough. I would highly recommend.
Hyatt Place at The Hollywood Casino / Pittsburgh - South places you within a 15-minute stroll of popular sights such as Meadows Racetrack and Casino and Tanger Outlet Center. This 155-room, 3-star hotel welcomes guests with a restaurant, a casino, and an indoor pool.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:00 AM.
Guests can expect free WiFi and 42-inch flat-screen TVs. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. MP3 docks, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Built in 2015, the brand new Hyatt Place at The Hollywood Casino / Pittsburgh - South features a casino, an indoor pool, and a 24-hour gym. A stay here includes free parking. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
dirty rooms and hallways not much pride for a newly renovated hotel staff not really that friendly parking is full hardly a spot available in front of hotel
Hotel had a walkway over to the casino nearby. The hotel also had a nice restaurant inside and a good breakfast buffet.
Thank you for giving us a try! We know that you have options and we are tremendously happy you picked us. It is good to hear that we were all you expected and more. Everyone here is working hard to create experiences and deliver first class products that inspire you to continue to visit us. We hope that you make us a part of your traditions and we have the privilege to serve you for many years to come. Know that we are here to serve you and will always try our best.
Bar
Thank you for the review, Ruben! We hope you'll consider staying with us again soon!
Spacious room! Great location!
Thank you for the amazing review! We hope you will be back again for another visit soon!
The best I can say is the rooms are large. The carpeting is stained. You have to flag down a housekeeper for trash removal or toilet paper. You have to get towels from the front desk. There are NO USB PORTS in the room!!! The bedding on arrival was damp. The bathrooms are outdated. The furniture is old. I wonder if Hyatt is leaving this property. I was overcharged on an advance purchase which the manager did make right, but still...Never staying there again.
Very attractive & clean. Staff well-trained. Convenient to casino and I-79. Reasonable rate.
I greatly appreciate your kind words and they will be celebrated with the entire team.
Got there a little after 4 pm and told we may have wait till 8pm for our 2 rooms after calling earlier the day to tell them I would be there in a few hours. My boyfriend finally talked to the other woman at the desk and we got in one room and had to wait 2 hours for the other room. Never had this before. Oh they upgraded other ppl for next stay and we were offered nothing!!!
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.
Thank you for the great score!
I liked how its connected to the casino, i also liked the pool.
Thank you for your feedback!
Thank you for reaching out to us and letting us know we dropped the ball. Our goal is customer satisfaction and we clearly failed to deliver. Please know that your situation was an exception and we will not allow for repeats. It is thanks to feedback like yours that we can tackle issues that may impact our most valuable asset - our guests. Please allow us an opportunity to make amends and receive our most sincere apologies. You can contact us directly at your leisure. We look forward to chatting with you and finding a way to resolve your issue.