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DoubleTree by Hilton Bethesda - Washington DC

3.5 out of 5.0

Recent guest reviews

Have always had a good experience at this hotel but the rates have gone up and this time there was a funny unpleasant odor. Cookies are still great but the people at the snack bar dont seem to know how to make the drinks they advertise.

We were there so I could be evaluated at the NIH. First of all they do not have any "real" rates for patients. Secondly, when our plans got abruptly changed by the NIH, we tried working with the hotel directly to check out earlier and get our money refunded. (we booked through orbitz) We are not happy with Orbitz or the hotel finance department. First of all we had a really hard time getting with the finance guy, so much so, that his line didn't work and we had to find a way to "actually" get him on the phone. Secondly we explained the situation and he agreed to only changing for one extra night. Next trying to communicate with Orbitz we extremely hard, language barrier and not understanding the situation. They tried for quite sometime to meet reach the finance guy and also had the same amount of trouble. I asked if they could do anything about it and they would not put in some kind of a work order or something. They did say I would get some kindof an email...never did. SO the next day, we tried again with Orbitz because they had not attempted anything since the 24 to 48 hours had passed. Finally they reached this guy, by then he had decided to charge us for two nights, in lieu of the one he promised. It was extremely stressful, which is what I did not need, we got charged for two nights, that we didn't even stay there and geez I'm here having treatment...show some compassion. I will NOT go through Orbitz again or to this particular hotel.

It was what I expected. It was nice, the room was comfortable, and the food was good. I appreciated the complimentary dessert at dinner.

Wonderful staff. We so enjoyed our stay. Close to the metro and they shuttle you to the metro. Definitely would go back if sight seeing in DC. Also Uber is excellent transportation back and forth.

They went out of their way to accommodate us with holding our bags after check out to shuttling us to and from the metro. Nice trip and stay.

Dinner food selection limited and taste horrible- soup cold and ribs tasted like the beef was rotted- sent back and no replacement available due to limited hours of food service- starvation was better than choking that down...

I reserved 5 rooms for the family to use in between wedding ceremony. I have stayed in several Hilton and double tree and this one is one of the worst one. This comment is not only mine but some of my family too. The carpet in the rooms are very old need changing. The bed is not comfortable at all. The mattress are some area soft other are hard. The employees are very nice and professional

Housekeeping was relentless are by knocking on the door repeatedly. The shower grout needed a good scrubbing besides that the room is pretty clean

We enjoyed our stay. Meeting facilities were excellent. Room was large and comfortable. Amenities were as expected, including free and fast wifi. Short walk to Metro with access to all DC sites and all airports. Excellent restaurants in neighborhood.

Very nice clean and great view hope to stay here again

Dirty bathroom with hair, roaches, clogged drainage, and over flooded floor. Unsatisfactory.

- Only one elevator was working - Blood in the elevator - Blood in our room - Horrible wifi speed - Wired ethernet did not work - Wallpaper falling down

Don't like valet parking. However, the valet parking guys were very nice.

I enjoyed my stay at the Doubletree. I chose this hotel as it was only about a mile from NIH. The hotel offers a shuttle to NIH metro stop and the NIH has a shuttle which will pick up patients at this hotel. The staff at hotel were helpful and friendly. I elected to stay in junior suite which had mini-fridge and microwave. There are numerous good eating establishments within walking distance and the hotel also has full service restaurant as well as coffee kiosk. The room was very clean.

nice hotel - recommend the stay here ***************************************************************************************************************************************

We checked in.Got our room key. Put it in the door. Another family was already in the room. The visit got better after they gave us another room

Great location! Helpful and attentive staff made the visit! The care and responsiveness make this an easy choice for return!

Needless to say, their cookies always exceed our expectations but in this case so did the staff. Breakfast was superb and waitstaff could not have been better. Again the room comfort and cleanliness exceeded our expectation.

There are better hotels around. If you MUST, then use this one. Otherwise don't waste your money. We went there for a night and they gave us what they called a great room. It was damp and humid, Toilet was leaking, room was flooding intermittently. My main concern was that they knew this was a bad room and still sold the space. And guess what, they had other rooms. Its a shame. they lost a once fond customer - their cookies got me.

Excellent location can walk to Metro. Staff very helpful and friendly.

8120 Wisconsin Ave Bethesda MD

DoubleTree by Hilton Bethesda - Washington DC places you within a short walk of American University and within a mile (2 km) of Consumer Product Safety Commission. This 3.5-star hotel welcomes guests with 270 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center. Smithsonian's National Zoo and Wolf Trap National Park for the Performing Arts are also within a 20-minute drive of this Bethesda hotel.


This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.

Dining


The 270 rooms are air-conditioned and have an array of amenities, including MP3 docks, coffee makers, and free weekday newspapers. Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.

Rooms


Guests of DoubleTree by Hilton Bethesda - Washington DC have access to an outdoor pool, a fitness center, and WiFi in public areas. Valet parking is available for USD 23.00 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 11 meeting rooms, a conference center, and a 24-hour business center.

Property features

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Deluxe Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 Bedroom, Non Smoking, Kitchen

King 1 | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Bethesda - Washington DC

Everyone (12) Business (29) Couples (18) Family (24) Other (12) Friends (6)
4

awesome cookies!

Everyone

Have always had a good experience at this hotel but the rates have gone up and this time there was a funny unpleasant odor. Cookies are still great but the people at the snack bar dont seem to know how to make the drinks they advertise.

By , from Pittsburgh on May 18, 2017

3

nih visit

Everyone

We were there so I could be evaluated at the NIH. First of all they do not have any "real" rates for patients. Secondly, when our plans got abruptly changed by the NIH, we tried working with the hotel directly to check out earlier and get our money refunded. (we booked through orbitz) We are not happy with Orbitz or the hotel finance department. First of all we had a really hard time getting with the finance guy, so much so, that his line didn't work and we had to find a way to "actually" get him on the phone. Secondly we explained the situation and he agreed to only changing for one extra night. Next trying to communicate with Orbitz we extremely hard, language barrier and not understanding the situation. They tried for quite sometime to meet reach the finance guy and also had the same amount of trouble. I asked if they could do anything about it and they would not put in some kind of a work order or something. They did say I would get some kindof an email...never did. SO the next day, we tried again with Orbitz because they had not attempted anything since the 24 to 48 hours had passed. Finally they reached this guy, by then he had decided to charge us for two nights, in lieu of the one he promised. It was extremely stressful, which is what I did not need, we got charged for two nights, that we didn't even stay there and geez I'm here having treatment...show some compassion. I will NOT go through Orbitz again or to this particular hotel.

By on Apr 4, 2017

4

met expectations

Everyone

It was what I expected. It was nice, the room was comfortable, and the food was good. I appreciated the complimentary dessert at dinner.

By on Feb 7, 2017

5

nice hotel

Everyone

Wonderful staff. We so enjoyed our stay. Close to the metro and they shuttle you to the metro. Definitely would go back if sight seeing in DC. Also Uber is excellent transportation back and forth.

By on Jan 22, 2017

4

very cooperative staff and nice hotel.

Everyone

They went out of their way to accommodate us with holding our bags after check out to shuttling us to and from the metro. Nice trip and stay.

By , from Texas on Jan 22, 2017

3

quick stay

Everyone

Dinner food selection limited and taste horrible- soup cold and ribs tasted like the beef was rotted- sent back and no replacement available due to limited hours of food service- starvation was better than choking that down...

By on Jan 7, 2017

3

not hilton quality

Everyone

I reserved 5 rooms for the family to use in between wedding ceremony. I have stayed in several Hilton and double tree and this one is one of the worst one. This comment is not only mine but some of my family too. The carpet in the rooms are very old need changing. The bed is not comfortable at all. The mattress are some area soft other are hard. The employees are very nice and professional

By , from atlanta, ga on Dec 20, 2016

2

thanksgiving 2016

Everyone

Housekeeping was relentless are by knocking on the door repeatedly. The shower grout needed a good scrubbing besides that the room is pretty clean

By on Nov 27, 2016

5

excellent hotel for large meeting or just a visit

Everyone

We enjoyed our stay. Meeting facilities were excellent. Room was large and comfortable. Amenities were as expected, including free and fast wifi. Short walk to Metro with access to all DC sites and all airports. Excellent restaurants in neighborhood.

By , from San Diego, CA on Nov 24, 2016

5
Everyone

Very nice clean and great view hope to stay here again

By on Apr 3, 2016