Sheraton Vancouver Airport Hotel4.0 out of 5.0
Recent guest reviews
The staff at the Sheraton Vancouver Airport Hotel were excellent right from check in to check out. The meals were superb, beds comfortable, and staff provided professional and friendly customer service!!! It was a great stay!!! Thank you.
My sons team stayed at the hotel for a hockey tournament. They gave us a great rate and the breakfast that was included was very good. Can’t say enough about the staff and delicious food at the restaurant!!! We ate there every night and it was all delicious ! Nice to have a dog friendly hotel that didn’t charge extra to bring a part of our family. Hotel provided a warm room for the team to store their gear too!
The most impressive benefit of staying in this hotel is that you can trust the staff will deliver the service that it’s promised for the hotels of this grade. The housekeeping staff, reception staff, kitchen and serving staff, banquet hall staff are well sieved and well trained. Many are proven and loyal workers there for years. They are very friendly and professional. That’s why I can just relax, ask if I need anything that I may forget and can even rest in the hotel for 6 days during our conference there without having to go out at all. It’s hard to do it in other hotels.
Stayed here for 5 nights on a business trip. Conference and everything was contained within the Hotel. Had a Happy Hour every night with good pricing.Very clean and friendly staff. Several good places to eat within walking distance
The Christmas Eve room service and twenty four seven shuttles to the airport made it a worry free stay! What a smooth operation! I will recommend this hotel to everyone. Thank you Sheraton! Happy holidays!
It's difficult to find a hotel that combines decent location, good price, and space/amenities. The Sheraton vancouver hotel does that, with great customer service to boot as well! Besides the parking charge (which is fairly substantial), everything about the hotel is great. Rooms are dated, but spacious. Club lounge has decent breakfast and evening appetizers. Wi-fi is passable.
We got sent here because of a cancelled flight by China eastern (do not use this airline! but that's another story) and upon arrival the check in staff were very friendly and made us laugh and feel at ease after a dreadful morning at the airport. Shuttle service is easy and convenient to and from airport. The room was nice and clean and we had a nice view onto the courtyard and pool area. Pool and hot tub are heated and we used the hot tub but it was still a little chilly being December. Only downside is the location as there is nothing else of interest nearby except the airport but great layover hotel. Restaurant was pricey but very good.
We are a family of five (boys 3, 5 & 11). At the time of check-in we were offered a complementary room upgrade. The service at the front desk was above our expectations. We will be staying here again.
Heating was a lil confused for me I like 70 temp for my body ...very accomadinf with wheel chairs or walkers like Starbucks inside ...computer access was a breeze first beds were comfortable Jus heating bothered
I had a lovely dinner with family. It was one of those nights when things get very busy and there was no time for cooking. So we dropped in. We were seated immediately. Our server was Jay. He was very friendly and quick with the orders. Always kept a smile on and was very patient with us.
- Free wired Internet in public areas
- Onsite dining
- Free airport shuttle
- Outdoor pool
Located in Richmond City Centre, Sheraton Vancouver Airport Hotel is adjacent to Richmond Centre Mall and a short stroll from Richmond Olympic Oval. This 390-room, 4-star hotel has an outdoor pool along with a 24-hour health club and a free airport shuttle. Located centrally in Richmond, it's also near Aberdeen Centre and Richmond Night Market.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.
All 390 air-conditioned rooms feature balconies, iPod docks, and refrigerators. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and safes are other standard amenities.
Guests of Sheraton Vancouver Airport Hotel have access to an outdoor pool, a 24-hour health club, and a spa tub. If you drive, self parking is CAD 20.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, 20 meeting rooms, and conference space.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 831 reviews