When we arrived we couldn't get in because last 4 #'s of cell phone were incorrect & needed help. The upstairs hall bathroom was not cleaned. Soap scum in bathtub as well as ceiling vent filthy. Master bathroom mirror was streaked as well as ceiling vent filthy. Drain in garden tub was rusted. Lite bulbs were shot in several places. For 8 people, not enough toilet paper. Asked to put towels in washer & start but no washing powder. Floor fan blades in rooms covered in dust. The biggest disappointment was when we entered house, there was a big stain on ceiling in living room. I don't know if Chris has crew to clean or he does it himself but a claim was filed against us for water damage. Prior to arriving, I received an email stating there were white square sensors on the floor in bathrooms to alert him of leakage. We did not mess with these so if there was a leak then why wasn't he notified. We are currently fighting this. With all the negative things said, we did have a good time and the house was accommodating but sometimes it's the little things that drive you nuts. Just be sure to take pictures if you see anything wrong.