We travel a lot and have stayed in hotels and Marriotts all over the world and trusted this hotel brand to deliver. This was the dirtiest hotel I've ever stayed in. I've stayed in two star hotels that were cleaner than this. I understand the property is short staffed, but it was just absolutely gross all around. The shower had pink mildew stains all around the edges, one of the shampoo bottles had a hair on it when we arrived, and there were barely any lights in the room it felt like it was constantly night time all the time and it was difficult to get ready because of this. The room was dusty and the clock was ten minutes behind we were almost late to a wedding we were attending for the weekend. I wanted to leave after the first night, because it just did not feel clean at all, but just decided to endure it since we were too busy to move hotels. The floor tile in the elevator was cracked, and all the common areas were just dirty and hallways unvacuumed. It was so disappointing and disgusting. Oh and if you're relatively tall around 6'0, the hallway ceilings are so low you could hit your head.
Great room for a good price!
We chose this property because of its proximity to the Airport and their park and fly program It is a lovely Hotel, well appointed with beautiful well decorated rooms. The staff could not have been nicer and we are very happy with our experience
It was a great stay with my family. The pool was nice for the kids to swim in. The room was clean and the bed was comfortable
Was just a stop on our way somewhere else... was comfortable, super convenient, breakfast was good, and staff was very friendly.
Very Nice Hotel. Clean rooms and adequate for our needs.
nothing extra special but it was pretty nice. no free breakfast is a negative, because food at cafe is expensive. pool is nice. room was clean but a spider was in the tub. location is good.
The staff is exc eptional. My only request would be to upgrade the towels.
ALL THE STAFF WHERE GREAT VERY HELPFUL . I WOULD STAY THERE ON MY NEXT TRIP THUR KY
Friendly staff, great location, clean and comfortable rooms, free internet with good service, in-room coffee, great work area in room, for a business traveler this all adds up to a very good experience.
We loved everything!!! Everybody was very helpful and friendly!
This was a convenient place to stay for business in the area. Pool looked inviting, but I didn't make it in. Light menu at breakfast/dinner bar was adequate, but plan to visit an area full service restaurant if you want more substantial meals. Staff were very helpful and friendly. Room was spotless. Traffic noise from the highway was significant.
I was only here for 1 night and everything was just as I needed it to be - convenient, quiet, clean.
The hotel was fine. They had one whole floor shut due to construction but that was not an issue. I am glad they renovating because the hotel was a little outdated. My nephew was disappointed they didn't have a flatscreen TV to hook his game up to. But overall it was OK.
Not a bad overall stay. Hotel is doing construction so some things were'nt available. Like the pool and dining. Would have been nice to know about the construction when making reservation. Staff was friendly. Room was clean.
The location was the only real drawback, as it was a a good walk to any restaurants or bars. The staff was helpful, and breakfast was excellent compared to any other complimentary breakfasts.
Went for Reds game. Convenient location but was really hot day and AC didn't cool well. Tub wouldn't drain so had to stand in foot of water for shower. Otherwise clean
Located within a mile (2 km) of Turfway Park, Courtyard by Marriott Cincinnati Airport South/Florence is within 3 miles (5 km) of World of Golf. This 3-star hotel has 78 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, refrigerators, and coffee makers.
Guests of Courtyard by Marriott Cincinnati Airport South/Florence enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
We travel a lot and have stayed in hotels and Marriotts all over the world and trusted this hotel brand to deliver. This was the dirtiest hotel I've ever stayed in. I've stayed in two star hotels that were cleaner than this. I understand the property is short staffed, but it was just absolutely gross all around. The shower had pink mildew stains all around the edges, one of the shampoo bottles had a hair on it when we arrived, and there were barely any lights in the room it felt like it was constantly night time all the time and it was difficult to get ready because of this. The room was dusty and the clock was ten minutes behind we were almost late to a wedding we were attending for the weekend. I wanted to leave after the first night, because it just did not feel clean at all, but just decided to endure it since we were too busy to move hotels. The floor tile in the elevator was cracked, and all the common areas were just dirty and hallways unvacuumed. It was so disappointing and disgusting. Oh and if you're relatively tall around 6'0, the hallway ceilings are so low you could hit your head.
Great room for a good price!
We are delighted to have been your chosen hotel during your recent stay in Florence. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Cincinnati Airport South/Florence and we hope you choose to create more memories with us whenever your travels bring you back to Florence.
We chose this property because of its proximity to the Airport and their park and fly program It is a lovely Hotel, well appointed with beautiful well decorated rooms. The staff could not have been nicer and we are very happy with our experience
It was a great stay with my family. The pool was nice for the kids to swim in. The room was clean and the bed was comfortable
Was just a stop on our way somewhere else... was comfortable, super convenient, breakfast was good, and staff was very friendly.
Very Nice Hotel. Clean rooms and adequate for our needs.
nothing extra special but it was pretty nice. no free breakfast is a negative, because food at cafe is expensive. pool is nice. room was clean but a spider was in the tub. location is good.
Thank you for your review I have shared your concerns and experience with our housekeeping and Maintenance teams to ensure it is corrected for other guests. I'm not sure what hall you are referring to our ceiling are ten plus feet tall or taller on first floor. best regards, LaTrina Wright General Manager