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SureStay Hotel by Best Western Florence

2.5 star property
Hotel with free breakfast, in the vicinity of Northern Kentucky Convention Center

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Exterior
Reception
Business center
In-room safe, desk, laptop workspace, blackout drapes

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
8075 Steilen Dr, Florence, KY, 41042
  • Place, UC Health Stadium
    ‪3 min walk‬
  • Place, Florence Antique Mall
    ‪14 min walk‬
  • Place, Florence Mall
    ‪1 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 249 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

In-room safe, desk, laptop workspace, blackout drapes

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

In-room safe, desk, laptop workspace, blackout drapes

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

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Reception

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About the neighborhood

Florence

SureStay Hotel by Best Western Florence places you 12.4 mi (20 km) from Northern Kentucky Convention Center. This 92-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • UC Health Stadium - 3 min walk - 0.2 miles
  • Florence Antique Mall - 14 min walk - 0.8 miles
  • Florence Mall - 1 min drive - 0.9 miles
  • Cinemark Florence 14 - 1 min drive - 1.3 miles
  • Ark Encounter - 25 min drive - 31.5 miles

Getting around

  • Cincinnati Union Terminal - 19 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive

Restaurants

  • ‪Costco Food Court - ‬12 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪White Castle - ‬4 min walk
  • ‪Wendy's - ‬13 min walk

About this property

SureStay Hotel by Best Western Florence

Hotel with free breakfast, in the vicinity of Northern Kentucky Convention Center
SureStay Hotel by Best Western Florence features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, laundry facilities, and a vending machine.
LED TVs come with cable channels, and free WiFi keeps guests connected. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.8 out of 10, 1,015 reviews
$56 nightly
The price is $63
Dec 1 - Dec 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-3:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

What's there to see around SureStay Hotel by Best Western Florence?

This hotel is located in Florence, just steps from UC Health Stadium. You'll also find Florence Mall and Florence Antique Mall within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Florence?

As of Nov 30, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Florence on Dec 7, 2025 start from $67.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Hotel by Best Western Florence?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does SureStay Hotel by Best Western Florence feature a casino on the premises?

No, SureStay Hotel by Best Western Florence doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Florence?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SureStay Hotel by Best Western Florence?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as a 24-hour fitness facility and free breakfast.

Does SureStay Hotel by Best Western Florence have a hot tub?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Florence have a restaurant that serves breakfast?

SureStay Hotel by Best Western Florence offers free breakfast though there is no restaurant.

Will SureStay Hotel by Best Western Florence allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Hotel by Best Western Florence for a fee of USD 25 per pet, per night.

Does SureStay Hotel by Best Western Florence have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from SureStay Hotel by Best Western Florence?

The closest major airport to SureStay Hotel by Best Western Florence is Cincinnati-Northern Kentucky Int'l Airport (CVG), which is 11.6 mi away (16 minutes by car). Another top airport is Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field), which is located 20 mi away (24-minute drive).

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Florence?

No, you won't find guestrooms with balconies at SureStay Hotel by Best Western Florence.

SureStay Hotel by Best Western Florence Reviews

Reviews

5.8
Rating 10 - Excellent. 200 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 162 out of 1003 reviews
Rating 2 - Terrible. 287 out of 1003 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Alyshea

Traveled with partner
Disliked: Cleanliness, amenities
True definition of u get what u pay for lol
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than what you pay for…. You get a lot more than what you expect for the price. Great service clean room also did I say EXCEPTIONAL CUSTOMER SERVICE. Listen your not staying at the Ritz-Carlton, but for the service, price and a proper clean room I’m a happy camper!
Stayed 1 night in Aug 2025

2/10 Terrible

Kim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Everett

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Traveled with partner
Love it but bathrooms need a up grade
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Stayed 1 night in Aug 2025

2/10 Terrible

Agnibha

Traveled with partner
The room we were given was infested with bugs. The hotel staff told us we’d get a refund because they had no other rooms available, and we had to get a different hotel. They told me I needed to go through Expedia for the refund, however, Expedia has told me that they cannot get ahold of the hotel and can’t provide a refund. Avoid at any cost!
Stayed 1 night in Aug 2025

2/10 Terrible

Tina

Traveled with partner
Disliked: Amenities, property conditions & facilities
Run down property. Older building. Found cockroach crawling up the wall. Nicer hotels in the area. Deffinetly would not reccomend.
Stayed 1 night in Aug 2025

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made sure this property was handicapped capable! Called property day off AND DAY BEFORE STAY AND WAS TOLD YES BUT WITH 2 different types of showers. Then got to property and could barely get in the door with wheelchair! No rooms that were bigger, refused to help go to different hotel and this was the worst experience I have ever had with hospitality!!
Stayed 3 nights in Aug 2025

2/10 Terrible

Christy

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property wasnt bad from the outside. Except all the house cleaners and people that seemed to be living there asking me for a cigarette. The stairs were sticky that lead up to the rooms. The carpet in the hall was heavily stained and the place smelled like Marijuana being smoked inside. Got to the room and the room wasnt bad except the musty smell. Usually the air being turned on helps that. Nope not this one. It still stunk. One of the bed comforters had a big brown stain on it. I was supposed to stay 3 nights but only stayed 2 cause i couldnt handle the smell anymore. My clothes smelled like that. Not real happy.
Stains on bedding.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service

Don’t book here!!!!!

This is one of the dirtiest places. Furniture in rooms broken, carpets don’t look like they’ve been cleaned in decades. The smell!! Oh lord the smell is still stuck in my nose. Is this a halfway house for parolees? Every person coming and going looked sketchy and had an ankle monitor on. Just the most disturbing place I’ve ever had the misfortune of entering. Did not feel safe or clean there at all.
Stayed 3 nights in Aug 2025

6/10 Okay

teresa

Disliked: Cleanliness, property conditions & facilities
Never worst
Stayed 1 night in Aug 2025

2/10 Terrible

Teressa

Disliked: Cleanliness, staff & service, property conditions & facilities
Shower leaked anx room was dirty. Will not stay again or recommend.
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at this property was very unpleasant. As soon and we walked into our room it smelled of smoke and musty basement. There was mold in the bathroom. In between the window and the ac unit and very clearly inside one of the frames art pieces on the wall. The bathtub also backed up when we showed. Rust stains on the towels. We were basically just showering and sleeping so we stuck it out instead of trying to find different lodging after traveling all day. The hotel registration desk staff were both friendly.
Stayed 1 night in Aug 2025

4/10 Poor

Dennis

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

JAMES

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is best suited for late check-in, early check-out. I could not find anything on Orbitz about the time of the continental breakfast, but my experience with this type of property is always it opens at 6:00AM. The information card in the room said it opened at 6:00AM. I stood there waiting at 6:00AM, but the desk person informed me it opened at 7:00AM. Not convenient for a person traveling. There is only one entrance door to the property, and apparently it is the gathering spot for smokers. I had to navigate several smokers and a huge cloud of smoke to enter. Not very appealing, at all. Basically, this is a "get what you pay for" property.
Stayed 1 night in Aug 2025

4/10 Poor

Mylaysia

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was incredibly messy. Stains on the sheets and conforters, with cigarette burns. Hair in the sheets and fridge, stained toilets, with a broken shelf. The staff was very kind but the hotel needs a real upgrade.
Stayed 1 night in Aug 2025

10/10 Excellent

Nersi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Dominick

Nice
Stayed 1 night in Jul 2025

6/10 Okay

Gary

Business traveler
ok
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting and unsanitary!

The first room looked like they just made the bed before I got there just to have a room for me. So when I pulled the sheets back the first bed had these dark stains in the sheet and the second bed had a giant urine stain. When they gave me a new room that room smelled like cat piss. Everything was moldy and mildewy and the AC was on the lowest temp and blowing warm air. When I went for a shower the paint was molding and chipping off and roaches were crawling on the floor
Stayed 1 night in Jul 2025

2/10 Terrible

shingirayi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not clean properly. The carperts were extremely dirty, the toilets did not flush
Stayed 3 nights in Jul 2025

8/10 Good

Carmella

Stayed 3 nights in Jul 2025

2/10 Terrible

Aaron

Stayed 2 nights in Jul 2025

2/10 Terrible

Tom

Disliked: Staff & service, amenities, property conditions & facilities
They canceled my reservation like 2-3 days before it was time for me stay. And since the rooms on here are non refundable, I was stuck scrambling at the last minute to find somewhere to stay. And the worst part is, they made it sound like the whole hotel was shut down, but I drove past the building and there were several dozen cars in the lot, sure looked like they were open. I think they canceled on me because there was a jazz festival in town and they could have jacked up their prices, but I got my room for so cheap. They are obviously still getting my money, and they were able to rent my room out at a higher rate
Stayed 2 nights in Jul 2025

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