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SureStay Hotel by Best Western Florence

2.5 star property
Hotel with free breakfast, in the vicinity of Northern Kentucky Convention Center

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Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Free daily continental breakfast
Reception
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
8075 Steilen Dr, Florence, KY, 41042
  • Place, UC Health Stadium
    ‪3 min walk‬
  • Place, Florence Antique Mall
    ‪14 min walk‬
  • Place, Florence Mall
    ‪1 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 249 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

In-room safe, desk, laptop workspace, blackout drapes

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

In-room safe, desk, laptop workspace, blackout drapes

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

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About the neighborhood

Florence

SureStay Hotel by Best Western Florence places you 12.4 mi (20 km) from Northern Kentucky Convention Center. This 92-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • UC Health Stadium - 3 min walk - 0.2 miles
  • Florence Antique Mall - 14 min walk - 0.8 miles
  • Florence Mall - 1 min drive - 0.9 miles
  • Cinemark Florence 14 - 1 min drive - 1.3 miles
  • Ark Encounter - 25 min drive - 31.5 miles

Getting around

  • Cincinnati Union Terminal - 19 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive

Restaurants

  • ‪Costco Food Court - ‬12 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪White Castle - ‬4 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Little Caesars Pizza - ‬7 min walk

About this property

SureStay Hotel by Best Western Florence

Hotel with free breakfast, in the vicinity of Northern Kentucky Convention Center
SureStay Hotel by Best Western Florence features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This hotel also has a vending machine.
LED TVs come with cable channels, and free WiFi keeps guests connected. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75 per accommodation, per stay
  • Service fee: USD 2 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-3:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

What's there to see around SureStay Hotel by Best Western Florence?

This hotel is located in Florence, just steps from UC Health Stadium. You'll also find Florence Mall and Florence Antique Mall within a short drive.

Is there parking available at SureStay Hotel by Best Western Florence?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does SureStay Hotel by Best Western Florence feature a casino on the premises?

No, SureStay Hotel by Best Western Florence doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Florence?

No, there is no indoor pool at this hotel.

Is SureStay Hotel by Best Western Florence a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as a 24-hour fitness facility and free breakfast.

Are there hot tubs at SureStay Hotel by Best Western Florence?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Florence have a restaurant that serves breakfast?

SureStay Hotel by Best Western Florence offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Florence allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Hotel by Best Western Florence for a fee of USD 25 per pet, per night.

Does SureStay Hotel by Best Western Florence have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from SureStay Hotel by Best Western Florence?

The closest major airport to SureStay Hotel by Best Western Florence is Cincinnati-Northern Kentucky Int'l Airport (CVG), which is 11.6 mi away (16 minutes by car). Another top airport is Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field), which is located 20 mi away (24-minute drive).

Are there rooms with balconies at SureStay Hotel by Best Western Florence?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Florence.

SureStay Hotel by Best Western Florence Reviews

Reviews

5.8
Rating 10 - Excellent. 199 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 162 out of 1001 reviews
Rating 2 - Terrible. 292 out of 1001 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Teeawonna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had cockroaches everywhere. The air unit was filthy and had roaches coming in and out. The shower had mold and was detached from the wall with fifth and crud in the tub this place is an absolute health hazard do not stay here.
Stayed 6 nights in Nov 2025

8/10 Good

Randy

Acceptable
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is most definitely not a place to stay if you plan of feeling safe and enjoying yourself. The place was absolutely disgusting and the pictures are VERY deceiving. Don't do it! Plus there are MANY long term guests here with animals and filth
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2025

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the most dirty hotels we ever tried to stay. Walked in room and seen roaches. And the toilet would not flush. And the hallway smelled of cat pee.
Stayed 1 night in Oct 2025

2/10 Terrible

Wesley

Stayed 1 night in Oct 2025

2/10 Terrible

aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place smelled of mold and was absolutely absolutely disgusting. Stains on the comforter, it felt damp and the AC smell took my breath. We stayed for 30 minutes and checked out.
Stayed 1 night in Oct 2025

2/10 Terrible

Barbara, Florence

Stayed 5 nights in Aug 2025

2/10 Terrible

Debra

Traveled with group
Disliked: Amenities, property conditions & facilities
I have never paid to stay somewhere that was so filthy. The hall carpet smelled of animal urine. Roaches in our room. We had paid for two nights and only stayed one. We would not eat anything from there, let alone breakfast. I felt bad that we friends paying for such filth. Never again.i was very disappointed in Expedia
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2025

2/10 Terrible

William

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff member we saw was great, he is their only redeeming feature. Place stank of smoke. First room had a broken bed that couldn’t be sat on. They swapped into another, but it was surrounded by people who clearly had substance and or mental health issues. They were out in the hall calling us names because they had overheard my safe saying she felt unsafe. We were there with two children- it was not safe so we left. We were promised a refund, but I am still waiting for that. Went to another hotel down the road which was excellent. It a safe option for families or women.
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

David, Laredo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Dakota

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Edward

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Tatiana, MARKHAM

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the pictures online were beautiful, and the outside pics looked really nice. I stopped by, and parked outside before booking, since it was pretty decent looking i did confirm the booking. However, I was in for a surprise!!! oh boy. the carpet in the corridor is filthy, the inside carpet was also pretty dirty. Room was probably not cleaned at all, bathroom sink was for sure not cleaned, and garbage can still had the previous guest's Room smelled musty and even though they have a non smoking policy, it definitely smelled like cigarette smoke in there. Stay away! It is sooo dirty that no amount of money would feel like you get what you paid for, any amount would seem too much for what you get.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Coven
Stayed 1 night in Sep 2025

10/10 Excellent

Elvin, Mt Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room.
Stayed 1 night in Sep 2025

2/10 Terrible

Miho

Stayed 1 night in Sep 2025

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, respectful, and worth your money

Staff will go above and beyond. The rooms don’t smell. However, the hallway does have an odor. They don’t nickel and dime you here and I did NOT wake up with any random bug bite spiders or otherwise.
Stayed 1 night in Sep 2025

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