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Recent guest reviews

Very pleased with our stay. easy check in and out. Beds very comfortable.

Didn't know when I was placing my reservation that a pool was not going to be available didn't know the door to the room the bottom was so open that you could see outside from under the door. the shower head cannot be adjusted and every time I took a shower it was hitting me in the neck. The spread over the bed have holes in it from where it look like a smoker had dropped cigarette ashes on it and burned it and I'm not sure if it was because I was in a non-smoking room and I had a dog so if for some reason they didn't want to give me anything nice not sure but it's a little disappointed even if the price point wasn't that bad.

Carpet and bedding has cigarette burns. Elevator scary and building in need of remodeling

I stayed in a smoking room. I guess smokers aren't sanitary. The comforter was stained and had multiple cigarette burns. There was a condom wrapper next to the nightstand. It was barely hidden. I lost my key card and went to the lobby to get a new one. No one was there. Finally a lady came in that looked like she married meth. She was able to get someone that helped me pretty quickly get a room key. Its a dump. If you need a place to smoke crack this should be fine.

not worth for the money. the room smell like full with smoke. wifi doesnt work. when I told about it while leaving there was no one to take the review.

I reserved 3 rooms under my name using my credit card. A friend arrived 20 minutes before me and was able to check all 3 rooms in. Why would the hotel give her the keys when the rooms were in my name? What is their privacy rules? Safety of customers?

Room was clean, tv didn't work half the time staff was ok. It was decent

It was a decent place for it to be cheap. I would go back.

In addition to the roaches, the room was dirty. The carpet was not vacuumed, and there was dirt stuck to the bottom of the shower stall. But the worst was the fact that my room door could not be locked from the outside. It was easily pushed open without the need for a key.

I received a call at 5:30pm from the hotel asking if I was still coming, I told them I was checking in late at 10pm, the lady said on and hung up. When I arrived they said they didn't have my reservation and that they were short rooms. After 15mins of the woman that was checking me in and about 3 other people coming up to the desk (I assumed they worked there) arguing back and forth about how the house keeper didn't clean for rooms and how they needed to be cleaned right now! They went through the whole group arguing about who was going to clean the rooms at 10pm at night. I got my room key. I reserved a king room and was given a room with two beds that was handicap accessible, I didn't not complain because I knew there weren't any "clean" rooms available! The bathroom was dirty there was a dead bug in the shower, in the morning I wore my sandals in the accessible shower. The toilet seat was too small and didn't cover the whole seat. The beds were fine but I definitely didn't sleep well. The pool is closed, they explained why it wasn't open but I didn't listen cause I knew we weren't going to use it any way.

Pool was closed for winter in july. Emplpyee yelling anout rude customer calling her cuss words then saying thw words infront my child. Thw outlets in my room.werwmt completwd and had wires sticking out. There waa druwall.screws stickinf out from the wall 3 inches. All around bad customer service

Dream St Florence KY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Super 8 by Wyndham Florence places you within 2 miles (3 km) of popular sights like Florence Antique Mall and World of Golf. This 78-room motel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9 AM.


Rooms

All 78 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Free local calls and hair dryers are also standard.


Property features

Guests of Super 8 by Wyndham Florence enjoy access to free WiFi in public areas, a business center, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. This motel also has laundry facilities.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Guest reviews for Super 8 by Wyndham Florence

Everyone (11) Couples (1)
4
Partner Couples

Very pleased with our stay. easy check in and out. Beds very comfortable.

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

Thank you for your feedback. I am pleased you enjoyed your stay with us.

3
Everyone

Didn't know when I was placing my reservation that a pool was not going to be available didn't know the door to the room the bottom was so open that you could see outside from under the door. the shower head cannot be adjusted and every time I took a shower it was hitting me in the neck. The spread over the bed have holes in it from where it look like a smoker had dropped cigarette ashes on it and burned it and I'm not sure if it was because I was in a non-smoking room and I had a dog so if for some reason they didn't want to give me anything nice not sure but it's a little disappointed even if the price point wasn't that bad.

By on Sep 4, 2019

Review comment responded on Sep 5, 2019

I would like to apologize for the room not being exactly as you wanted. On all the booking sites the pool should not show up as available, we have had it removed because of it not opening this year. The shower head is adjustable not sure why yours wouldn't adjust for you. Yes you are right about the spread smokers have ruined them all unfortunately, but it had nothing to do with the pet.We will look into all of this and thank you for taking the time to provide feedback for us.

1
Everyone

By on May 29, 2019

Review comment responded on Jul 3, 2019

Thank you for the review. However there were no details and we would like to know, what could have made your stay with us better? I do apologize that it was not a satisfying stay.

3
Everyone

Carpet and bedding has cigarette burns. Elevator scary and building in need of remodeling

By on Dec 25, 2018

Review comment responded on Dec 26, 2018

Thank you for your feedback.

1

an actual dump

Everyone

I stayed in a smoking room. I guess smokers aren't sanitary. The comforter was stained and had multiple cigarette burns. There was a condom wrapper next to the nightstand. It was barely hidden. I lost my key card and went to the lobby to get a new one. No one was there. Finally a lady came in that looked like she married meth. She was able to get someone that helped me pretty quickly get a room key. Its a dump. If you need a place to smoke crack this should be fine.

By on Jul 18, 2018

Review comment responded on Sep 12, 2018

I'm so sorry for the condition of the property and the room.

1

smoking pit

Everyone

not worth for the money. the room smell like full with smoke. wifi doesnt work. when I told about it while leaving there was no one to take the review.

By , from Texas on Jul 16, 2018

Review comment responded on Sep 12, 2018

I'm taking your review now and must apologize to you. I am reporting all to the Owners and GM.

2

privacy

Everyone

I reserved 3 rooms under my name using my credit card. A friend arrived 20 minutes before me and was able to check all 3 rooms in. Why would the hotel give her the keys when the rooms were in my name? What is their privacy rules? Safety of customers?

By , from Ohio on Jul 15, 2018

Review comment responded on Sep 12, 2018

Thank you for advising us about the situation.

3
Everyone

Room was clean, tv didn't work half the time staff was ok. It was decent

By on Feb 23, 2018

3
Everyone

It was a decent place for it to be cheap. I would go back.

By on Dec 10, 2017

1

besides the roaches and dirty carpet

Everyone

In addition to the roaches, the room was dirty. The carpet was not vacuumed, and there was dirt stuck to the bottom of the shower stall. But the worst was the fact that my room door could not be locked from the outside. It was easily pushed open without the need for a key.

By on Sep 25, 2017

Super 8 by Wyndham Florence

7937 Dream St, Florence, KY 41042
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