just a little soggy at the bridge musty elevator to garage
This place was absolutely terrible. Literally the worst hotel I’ve ever seen and we travel a lot. The hotel we usually stay in when we are in Tulsa was closed so we picked this one. Never ever ever again.
I do think it is crazy that the parking is not included in the cost of the hotel & that breakfast is not included with the price of the hotel with the price we are paying for this hotel it this should all be included.
Love this hotel, its beautiful! Staff is very friendly
Well organized What I didn’t like was parking garage was $15 to park
The room next door had a party till after 1. They asked them to keep it down and nothing changed. Got very little sleep. Will not return
We had to wait in line for 30 minutes to check in. Granted a soccer tournament was going on and lots of people were checking in at once, but the real kicker was once we finally got to the front desk we were told that rooms were not ready. We waited in the lobby for a room to be ready for almost 2 hours before we decided to just put our stuff back in the car and go out. A room was ready by the time we got back to the hotel around 11pm.
Hated the beds and pillows Terribly uncomfortable Needs updating or better quality Temp in room was not acceptable No matter how we set it, it seemed to have a manual override.
Friendly staff. Close to downtown. ........................................................
Overall amenities were fine and in alignment with what I'd expect for the price point, company, brand, etc. Was very frustrating that they handled my split booking so poorly. Frequent bangs on the door by housekeeping to check me out while I was sleeping. And despite me calling the front desk to explain (which I should not have been expected to do), I also got locked out of my room because I was automatically checked out. All very frustrating and none of this process was explained to me when I checked in, and it should have been.
Hotel is fairly nice but the shower didn't drain, so you were standing in a foot of water at the end of a shower
It was really nice. Everyone was friendly and helpful. I have no complaints.
Comfortable, clean, friendly staff. No complaints. Would stay here again.
Nice hotel, convenient to get to, I always stay here when I go to Tulsa.
Nice hotel with an adequate fitness center. They have a good lobby as well with free breakfast.
Located in Downtown Tulsa within a short walk of BOK Center, DoubleTree by Hilton Tulsa Downtown is within a mile (2 km) of other popular sights such as Cain's Ballroom. This 417-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Tulsa and also close to Brady Theater and Guthrie Green.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.
All 417 rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard. Housekeeping is available on request.
At DoubleTree by Hilton Tulsa Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 12.00 per day, or you can take advantage of the free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a computer station.
just a little soggy at the bridge musty elevator to garage
This place was absolutely terrible. Literally the worst hotel I’ve ever seen and we travel a lot. The hotel we usually stay in when we are in Tulsa was closed so we picked this one. Never ever ever again.
Dear Anonymous, Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve. Do you think you can give some specifics about what exactly was wrong during your stay? We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to me. Thank you again for staying with us here at the Doubletree by Hilton Downtown Tulsa.
Thank you so much for your feedback . We are excited to hear that we exceeded your expectations.
I do think it is crazy that the parking is not included in the cost of the hotel & that breakfast is not included with the price of the hotel with the price we are paying for this hotel it this should all be included.
Thank you for your feedback on your recent stay and we are glad we exceeded your expectations.
Love this hotel, its beautiful! Staff is very friendly
Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve. We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to me. Thank you again for staying with us here at the Doubletree by Hilton Downtown Tulsa. Doubletree Management
Well organized What I didn’t like was parking garage was $15 to park
Thank you for your feedback on your recent stay. We look forward to hosting you again in the near future.
The room next door had a party till after 1. They asked them to keep it down and nothing changed. Got very little sleep. Will not return
I am disappointed to read about your recent experience and for that I do apologize. I have reviewed with my team our processes so that this will not happen again.
We had to wait in line for 30 minutes to check in. Granted a soccer tournament was going on and lots of people were checking in at once, but the real kicker was once we finally got to the front desk we were told that rooms were not ready. We waited in the lobby for a room to be ready for almost 2 hours before we decided to just put our stuff back in the car and go out. A room was ready by the time we got back to the hotel around 11pm.
Dear Billbug, I am disappointed to read your comments in regards to your stay. I apologize that we did not meet your expectations. We have reviewed the opportunities you brought forward and have changed some processes so that we can avoid these issues again.
Thank you for taking the time to provide your feedback on your experience. We appreciate the feedback and look forward to hosting you in the near future.
Hated the beds and pillows Terribly uncomfortable Needs updating or better quality Temp in room was not acceptable No matter how we set it, it seemed to have a manual override.
Thank you for taking the time to provide your feedback on your stay. I am disappointed to learn that we did not meet your expectations and for that I do apologize. I hope we were able to correct some of the items you encountered while you were here. I have also addressed these issues with our Housekeeping and Engineering Teams to ensure no other guests encounter the same issues.
Chad, We are excited to learn that we exceeded your expectations. We are aware of the issues on the skybridge and are awaiting replacement items for installation. We look forward to seeing you in the near future.