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Recent guest reviews

Tulsa is new for me. The location of the hotel can't be judged well but it was two blocks from my destination. The problem was a leak in my closet. The carpet was just wet.

Location

1. Previous Food trash not taken for new guest. 2. Heating inside room not working 3. Restroom is so tiny and water pressure is bad. 4. This hotel charge $20/night parking fee without notice. 5. No refrigerator at room. 6. Generally no good hotel to stay. 5.

just a little soggy at the bridge musty elevator to garage

This place was absolutely terrible. Literally the worst hotel I’ve ever seen and we travel a lot. The hotel we usually stay in when we are in Tulsa was closed so we picked this one. Never ever ever again.

I do think it is crazy that the parking is not included in the cost of the hotel & that breakfast is not included with the price of the hotel with the price we are paying for this hotel it this should all be included.

Love this hotel, its beautiful! Staff is very friendly

Well organized What I didn’t like was parking garage was $15 to park

The room next door had a party till after 1. They asked them to keep it down and nothing changed. Got very little sleep. Will not return

We had to wait in line for 30 minutes to check in. Granted a soccer tournament was going on and lots of people were checking in at once, but the real kicker was once we finally got to the front desk we were told that rooms were not ready. We waited in the lobby for a room to be ready for almost 2 hours before we decided to just put our stuff back in the car and go out. A room was ready by the time we got back to the hotel around 11pm.

Hated the beds and pillows Terribly uncomfortable Needs updating or better quality Temp in room was not acceptable No matter how we set it, it seemed to have a manual override.

Friendly staff. Close to downtown. ........................................................

Overall amenities were fine and in alignment with what I'd expect for the price point, company, brand, etc. Was very frustrating that they handled my split booking so poorly. Frequent bangs on the door by housekeeping to check me out while I was sleeping. And despite me calling the front desk to explain (which I should not have been expected to do), I also got locked out of my room because I was automatically checked out. All very frustrating and none of this process was explained to me when I checked in, and it should have been.

Hotel is fairly nice but the shower didn't drain, so you were standing in a foot of water at the end of a shower

W 7th St Tulsa OK

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Downtown Tulsa, DoubleTree by Hilton Tulsa Downtown is adjacent to Cox Business Center and within a 10-minute stroll of Fresenius Medical Care at Oklahoma State University Med Ctr. This 411-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym. Centrally located in Tulsa, the hotel is connected to the convention center, and a short walk from Cathedral of the Holy Family in Tulsa and First Christian Church.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. You can get a quick energy boost at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 7 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi and 49-inch flat-screen TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.


Property features

At DoubleTree by Hilton Tulsa Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 20.00 per day, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 2 Double Beds, Non Smoking, Refrigerator

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible (Shower)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Guest reviews for DoubleTree by Hilton Tulsa Downtown

Everyone (15) Couples (5) Business (1) Family (5) Friends (1) Other (3)
3
Business Business

Tulsa is new for me. The location of the hotel can't be judged well but it was two blocks from my destination. The problem was a leak in my closet. The carpet was just wet.

By on Oct 10, 2022

Review comment responded on Oct 10, 2022

George,I am certainly disappointed that we did not meet your expectations and for that I do apologize. I will work with my team to correct the issue you brought to our attention. We look forward to the hosting you in the near future.

4
Partner Couples Business Business

Location

By on Apr 20, 2022

Review comment responded on May 7, 2022

Thank you for our feedback. We look forward to seeing you in the near future.

1
Friends Business Business

1. Previous Food trash not taken for new guest. 2. Heating inside room not working 3. Restroom is so tiny and water pressure is bad. 4. This hotel charge $20/night parking fee without notice. 5. No refrigerator at room. 6. Generally no good hotel to stay. 5.

By on Dec 24, 2021

Review comment responded on Dec 24, 2021

Dear myung, We take great pride in ensuring every guest has a great experience. It is clear that we did not meet those expectations and for that I do apologize. We take your comments very seriously and will review with our team members so that we can ensure that this is a one time incident.

5
Partner Couples Business Business

just a little soggy at the bridge musty elevator to garage

By on Oct 7, 2021

Review comment responded on Oct 7, 2021

Chad, We are excited to learn that we exceeded your expectations. We are aware of the issues on the skybridge and are awaiting replacement items for installation. We look forward to seeing you in the near future.

4
Everyone

By on Sep 22, 2021

1
Family

This place was absolutely terrible. Literally the worst hotel I’ve ever seen and we travel a lot. The hotel we usually stay in when we are in Tulsa was closed so we picked this one. Never ever ever again.

By on Apr 27, 2021

Review comment responded on Apr 27, 2021

Dear Anonymous, Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve. Do you think you can give some specifics about what exactly was wrong during your stay? We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to me. Thank you again for staying with us here at the Doubletree by Hilton Downtown Tulsa.

5
Everyone

By on Mar 20, 2021

Review comment responded on Mar 30, 2021

Thank you so much for your feedback . We are excited to hear that we exceeded your expectations.

5
Family with small children

I do think it is crazy that the parking is not included in the cost of the hotel & that breakfast is not included with the price of the hotel with the price we are paying for this hotel it this should all be included.

By on Mar 12, 2021

Review comment responded on Mar 17, 2021

Thank you for your feedback on your recent stay and we are glad we exceeded your expectations.

5
Family

Love this hotel, its beautiful! Staff is very friendly

By , from Kansas City on Oct 12, 2020

Review comment responded on Oct 13, 2020

Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve. We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to me. Thank you again for staying with us here at the Doubletree by Hilton Downtown Tulsa. Doubletree Management

5
Everyone

Well organized What I didn’t like was parking garage was $15 to park

By on Sep 7, 2020

Review comment responded on Sep 8, 2020

Thank you for your feedback on your recent stay. We look forward to hosting you again in the near future.

DoubleTree by Hilton Tulsa Downtown

616 W 7th St, Tulsa, OK 74127
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