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Recent guest reviews

The elevator was a crap shoot. You need your key to go up, but it is fussy. Most of the time you ge a ride to whatever floor someone wanting to go down is on when they call the elevator. We asked for new towels and coffee. None ever arrived. The room was nice.

Every thing was clean and the staff were frendly.

Toilet was difficult to get it to flush. Bed wasn’t the most comfortable. We were initially sent to a room where people were already in. The shower water didn’t get very hot. Fruit flies in the pastry container during breakfast.

Clean and comfortable! Very nice staff. Great service

Easy on and off freeway. Clean and comfortable rooms. Would stay again.

Stayed on the freeway side and never heard it at all

Front desk was rude and unprofessional. She said some very unkind words. Left a very bad taste in my mouth. He didn’t like that we used Orbitz for our reservations as well.

This Property is a '5' for us, pay the additional money and stay here, the Suites are a bit more and are worth it. They are exactly as illustrated at the Website. BUT I say, only if it's an 'Off Hwy 5' side of the Hotel. If the Hotel Staff can't book you a room on the opposite or inboard side of the Hwy, stay somewhere else, unless your deaf. This was our third stay with this Hampton Property, and was lucky the first two times, so we had to move/change rooms, it's INCREDIBLY noisy on that side of the Hotel. They moved us immediately, without a problem (thank you Hampton STAFF!), it was quick and painless. Now the Breakfast Buffett was pretty darn good, all the fruit was prepared nicely and was ripe. The Hotel Staff tended this well, it was very busy, and they ran out of 'nothing'. Guests, were making messes which were cleaned-up in short order....no doubt, in relationship to the King County Aquatic Center location, my swimmers get a sound sleep, and get a good choice of food in a fully stocked breakfast bar, it's perfect. Need to add also, within 1 (one) Block is THE RAM restaurant, which for our group was perfect. With some selective eaters and The Ram always pleases, from Ahi Street Taco's to Broiled Sockeye Salmon, look-up their menu on-line, no one is going hungry here, all 200 Butterfly cells recharged! Oh, with Hampton you receive 20% off your entire bill for dining there, the Hotel holds these certificates at the Front Desk, excellent stay, thanx r/ JMT

This hotel was very nice and the staff was very pleasant!! 👏

Arrived late from east coast due to airline flight scheduling issues. Really tired after 6.5 hr flight. Checking in was fast, efficient and allowed us to get to bed in short order. Well done!

One of the elavators broke and we had to take the stairs from the 5th floor. They did get 1 working after a half hour or so.

Fairly nice hotel in federal way. Close to shopping and restaurants. Easy access on and off the freeway. Couldn’t hear freeway noise. Fifth floor wasn’t noisy.

My family is very like this hotel and location. Next time will be back this hotel with service and staff very nice.

This is my 3rd time staying at this hotel.hotel staffs are so friendly and nice. Free breakfast. Coffee ,tea and cocoa all the time. nice cosy pool.

We called the desk requesting for some bottled water. After 3 calls 2 water bottles arrived after 1 hour but I bottle is open and halfway full.

Everyone on the staff go out of their way to make your stay pleasurable! Great breakfast, super clean, and just a very nice facility! I cannot wait to go back and stay again. I have recommended this hotel to several of my friends and family. Great job!!!!!!

Very helpful staff, a bit noisy with traffic, doors slamming, and people talking.

Hampton Inn and Suites in Federal Way is a very neat and comfortable place to stay. It is very close to the main highways around i-5 and shopping centers, and yet is very quite inside the building. Although it is a little far from the SeaTac airport, the hotel's cleanliness inside the room and around the building is superb. And most importantly, the hotel staff are like your family members, very warm and helpful. They have a very great complementary breakfast in the mornings, but their coffee and tea service is available all day long in very clean and attractive spot. It feels to me its star ratings is underrated. While the room price a little costly, I overjoyed with the service I received and look forward to staying there whenever I travel to Seattle, WA, area. As we were there for a family member graduation, we had several children and older relatives. The staff were very kind to allow us to use the lobby sitting area and the kitchen whenever we needed. Therefore, they very family-friendly, while still keeping the hotel very, very clean and attractive in and out. I have never rated at five, but this place deserve it real time.

Great hotel-good breakfast. Second time we have stayed and will stay again in the future!

Gateway Center Boulevard S. Federal Way WA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Indoor pool
  • Fitness center

Located within a leisurely stroll of The Commons at Federal Way, Hampton Inn & Suites Seattle/Federal Way is within a few miles (5 km) of Federal Way Community Center. This 142-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 142 rooms are air-conditioned and have an array of amenities, including iPod docks, sofa beds, and microwaves. 32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are also standard.


Property features

At Hampton Inn & Suites Seattle/Federal Way, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 8.00 per day, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

King Study with Sofabed

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Studio, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Hampton Inn & Suites Seattle/Federal Way

Everyone (13) Couples (6) Business (1) Family (22) Friends (2) Other (2)
3
Families

The elevator was a crap shoot. You need your key to go up, but it is fussy. Most of the time you ge a ride to whatever floor someone wanting to go down is on when they call the elevator. We asked for new towels and coffee. None ever arrived. The room was nice.

By on Nov 11, 2019

5
Business Business Travelers

Every thing was clean and the staff were frendly.

By on Oct 1, 2019

2
Families

Toilet was difficult to get it to flush. Bed wasn’t the most comfortable. We were initially sent to a room where people were already in. The shower water didn’t get very hot. Fruit flies in the pastry container during breakfast.

By on Sep 20, 2019

5
Everyone

By on Sep 6, 2019

5
Family with small children

Clean and comfortable! Very nice staff. Great service

By on Sep 3, 2019

5
Everyone

Easy on and off freeway. Clean and comfortable rooms. Would stay again.

By on Sep 2, 2019

5
Families Family with small children Families

Stayed on the freeway side and never heard it at all

By on Apr 7, 2019

2
Everyone

Front desk was rude and unprofessional. She said some very unkind words. Left a very bad taste in my mouth. He didn’t like that we used Orbitz for our reservations as well.

By on Dec 26, 2018

5
Everyone

This Property is a '5' for us, pay the additional money and stay here, the Suites are a bit more and are worth it. They are exactly as illustrated at the Website. BUT I say, only if it's an 'Off Hwy 5' side of the Hotel. If the Hotel Staff can't book you a room on the opposite or inboard side of the Hwy, stay somewhere else, unless your deaf. This was our third stay with this Hampton Property, and was lucky the first two times, so we had to move/change rooms, it's INCREDIBLY noisy on that side of the Hotel. They moved us immediately, without a problem (thank you Hampton STAFF!), it was quick and painless. Now the Breakfast Buffett was pretty darn good, all the fruit was prepared nicely and was ripe. The Hotel Staff tended this well, it was very busy, and they ran out of 'nothing'. Guests, were making messes which were cleaned-up in short order....no doubt, in relationship to the King County Aquatic Center location, my swimmers get a sound sleep, and get a good choice of food in a fully stocked breakfast bar, it's perfect. Need to add also, within 1 (one) Block is THE RAM restaurant, which for our group was perfect. With some selective eaters and The Ram always pleases, from Ahi Street Taco's to Broiled Sockeye Salmon, look-up their menu on-line, no one is going hungry here, all 200 Butterfly cells recharged! Oh, with Hampton you receive 20% off your entire bill for dining there, the Hotel holds these certificates at the Front Desk, excellent stay, thanx r/ JMT

By , from Silverdale, WA on Dec 5, 2018

Review comment responded on Dec 29, 2018

Thank you so much for taking the time to complete our survey and leave us such great feedback. What great detailed information for everyone. We are so thrilled that you enjoyed your stay with us and we enjoyed having you. Thank you again and we can’t wait until you come back to stay with us again!

5
Everyone

This hotel was very nice and the staff was very pleasant!! 👏

By , from Federal way, WA on Nov 25, 2018

Review comment responded on Dec 13, 2018

Dear Tony, I am so thrilled you enjoyed your stay and our team. We enjoyed having you. Thank you so much for taking them time to leave us your feedback.

Hampton Inn & Suites Seattle/Federal Way

31720 Gateway Center Boulevard S., Federal Way, WA 98003
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