The room was clean & spacious, the amenities were very good, the free hot breakfast was very tasty and the water in the shower was hot with good pressure & drainage. The only suggestion I would make is trading in the small toiletries for the larger in shower dispensers hotels are using now - the tiny bottles are just not enough for multi-day stays.
Loved your stay, beds were super comfortable, the room was clean and breakfast was great and tasty.
The front desk was very helpful, giving us extra bedding. The room was quiet and comfortable. I enjoyed the modern decor and relaxing atmosphere, as well as the amenities. It could have been a bit cleaner - there were a few smudges on the door. The complimentary breakfast was excellent with many choices. Given that the property was near a train yard, it had nice landscaping. It was an ideal location for our trip.
My family and i stayed there one night. Woke up to the sound of water drops. Went to the bathroom and saw water dripping from lght fixture
The room was okay. In the description, the king suite was described as having a full kitchen- it was not. It wasn’t properly stocked with utensils, cups, and other kitchen necessities. We didn’t have access to the pool due to COVID. Nowhere was that mentioned before booking. Breakfast was limited—very few options and was to be given to me by an employee. It was not a pleasant stay compared to our previous one.
I would not stay here again. The first room reeked of cigarettes even though it was a nonsmoking room. When I tried to use the phone to call the front desk, the base was not connected to the wall. In the new room, the phone never worked properly and would cut out. But the worst part was the trash. A huge bag of housekeeping trash sat by the back elevator for two days. The trash by the pet run area was overflowing for three days. The things that were good included a quiet room and the air conditioning.
The room was nice and I really like that it had a separate bedroom for privacy. Staff was friendly and quick check in.
Happy hour was great , breakfast was great staff was friendly and helpful
Shows wear needs more hot water breakfast was good
I ran out of some things and had to go to desk to resupply. Shampoo is very hard to squeeze bottles for people with arthritis. Other than that things were just fine.
The hotel is older and is a bit ratty (as in tattered). Worn is a good word. It doesn't feel "warm and cozy" The area doesn't seem to be the best either, signs abound warning DO NOT LEAVE ANYTHING in your car. Hmm. Walls and floors are apparently very thin so it was very noisy (I am a sound sleeper so to awaken me takes a LOT of noise) and I was in an end-corner room. Saw folks walking down the hall in their boxers and a T shirt.... Uh.... you couldn't put pants on? That said, my room was clean, the bed comfy and the shower hot, good water pressure and clean as well. Its not bad, but I don't think Id stay here again. And definitely NOT if my wife and kids were with me. In all fairness I normally stay with the Marriott family of hotels, so I am looking at this from a different standard. Like I said, it wasn't bad, just old and noisy.
Fabulous place w friendly staff and even someone making personalized omelettes!
The room was cleen and spacious and decorations were very nice.
I loved this hotel because the rooms were nice and roomy. The breakfast is amazing. Way more than the continental and lots of places to sit. Close to everything you may need during your stay. Best Western has come a long way with their hotels and for a reasonable price.
As soon as you walked in there was a strong odor of a dirty mop and carpet freshener. The king bed needs to be changed because it was so dented in the center my husband and I slept uncomfortably since there was a terrible slope.
Hotel is next to train tracks there for very noisy all night. Fortunately I had earplugs. Hotel is okay otherwise. Except for the fact that I booked an ad a room but it had a bathtub with no shower wand, and the toilet seat was raised 1 inch manually.
Best Western Plus Mountain View Auburn Inn places you within a mile (2 km) of Multicare Auburn Regional Medical Center and The Outlet Collection. This 124-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is served on weekdays from 5:30 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.
Guests can expect to find 42-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Best Western Plus Mountain View Auburn Inn, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a spa tub, meeting rooms, and a 24-hour business center.
The room was clean & spacious, the amenities were very good, the free hot breakfast was very tasty and the water in the shower was hot with good pressure & drainage. The only suggestion I would make is trading in the small toiletries for the larger in shower dispensers hotels are using now - the tiny bottles are just not enough for multi-day stays.
Loved your stay, beds were super comfortable, the room was clean and breakfast was great and tasty.
The front desk was very helpful, giving us extra bedding. The room was quiet and comfortable. I enjoyed the modern decor and relaxing atmosphere, as well as the amenities. It could have been a bit cleaner - there were a few smudges on the door. The complimentary breakfast was excellent with many choices. Given that the property was near a train yard, it had nice landscaping. It was an ideal location for our trip.
Dear Ann, We are so grateful to have had you stay with us. Thank you again for your kind review. I will be passing along to my housekeeping staff so we can ensure that we are correcting any cleanliness issues we might have. Your feedback is a great way for us to evaluate our property and how we are doing.
My family and i stayed there one night. Woke up to the sound of water drops. Went to the bathroom and saw water dripping from lght fixture
I apologize that the room was not up to standards. Thank you for your review, we appreciate your feedback, as this helps to improve for our future guests.
Thank you for your review
Thank you for your review
The room was okay. In the description, the king suite was described as having a full kitchen- it was not. It wasn’t properly stocked with utensils, cups, and other kitchen necessities. We didn’t have access to the pool due to COVID. Nowhere was that mentioned before booking. Breakfast was limited—very few options and was to be given to me by an employee. It was not a pleasant stay compared to our previous one.
Dear Valued Guest, On behalf of our entire team please accept our apologies for failing to provide you with a perfect stay
I would not stay here again. The first room reeked of cigarettes even though it was a nonsmoking room. When I tried to use the phone to call the front desk, the base was not connected to the wall. In the new room, the phone never worked properly and would cut out. But the worst part was the trash. A huge bag of housekeeping trash sat by the back elevator for two days. The trash by the pet run area was overflowing for three days. The things that were good included a quiet room and the air conditioning.
Dear Valued guest, Please accept my apologies for our hotel failing to provide you with a great experience at our property. I hope you will consider staying with us again in the future so we can show you a better stay.
The room was nice and I really like that it had a separate bedroom for privacy. Staff was friendly and quick check in.
Thank you for taking the time to provide us with your feedback. We are happy to hear you enjoyed our King suite room with the extra bedroom! We look forward to your next visit in the Auburn area.
Happy hour was great , breakfast was great staff was friendly and helpful
Dear Guest, Thank you for rating your recent stay with us and your positive feedback. We're thrilled to hear you enjoyed our happy hour and our full hot breakfast . We look forward to welcoming you back.
Thank you for being our guest, we appreciate your business and sharing feedback with us to help us provide a better experience for our guests.