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Recent guest reviews

The Management allowed me to check in knowing good and well they had no hot water, when I requested to check out they strung me along for 2 days and refused to refund any money. Very dishonest and poor customer service. Next time I see the Days Inn I am heading the other direction.

Clean room, comfortable bed, good pillows, small fridge and microwave. The room was a bit dated, no outlets for charging phones.. Carpet was clean, but a bit worn. Overall a decent room at a decent price.

When we checked in the lady at the front didn't smile or say hello, kept talking about how she didn't want to be there. Toward the end the conversation got better, but maybe that was just because we were leaving the main office. The room smelled musty and the outlet by the bed was smashed in which is not safe. Could not plug in bed lamps due to this so it was pretty dark. Shower was good. Location is good for concert attendees. Usually the reason we stay here.

It was clean but the heat source was outdated. I also have been waiting over 2 weeks for my deposit to be returned and haven’t received it yet

Staff was fast during check-in/out. They helped getting a taxi when cellphones were not available. Location is great with plenty of restaurants within walking distance. Facilities are old. Room was supposed to be a non-smoking, but it definitely smelled like cigarettes inside and out. Bottom line: you get what you pay for.

Room in back...faced an airport. Area all dug up. Felt isolated & unsafe.

Hotel is closed to several restaurants and bars. Interestingly, behind the hotel there is a municipal airport. You can watch little propeller engine plains take off and land. They fo not disturb, do not make much noise, it is just fun to watch ......

Was informed about the $100 "deposit" however it was charged to my account AFTER my visit. When I called I was told it was because of the weekend and that the refund has already been processed. I would maybe suggest bringing this up to weekend customers so they aren't surprised with a charge AFTER their stay. In addition the cable didn't work on a consistent basis and the water temperature in the shower was luke warm at best.

Front desk clerk said he was giving us a pool view room but we got one facing the parking lot. Only reason why we stayed is because it was only for one night. Will not return.

I am working nights in the area on a road project and need to sleep during the day. They checked me in early and didn't bug me. The clientele there is a little rough around the edges, but I survived.

Nothing special. Desk help was very good, but the room was ok at best. It was a busy weekend, but the people surrounding the hotel in the morning were rude. Maybe a bachelor party...idk?

I've been staying at this hotel once a year since 2009. It changed ownership several times from what I can tell. It's not being well kept up. Tears in the carpet (in the rooms). Loose electric (wall) outlets with broken off ground pins stuck in the socket. Doors with Pull sign that only open when you Push it. Breakfast is a no-breakfast at all: just juice, cornflakes, coffee and bagels. No eggs, sausage, fruit. Good things are: clean rooms, towels, surfaces; hot-hot shower, fairly comfortable beds and pillows; room amenities. Knowing what this hotel used to be like, it's disappointing to see it deteriorate. And it's not cheap to stay here; reasonable-ish, but not cheap. When I return next year, I will most likely pick up a different hotel to stay at.

Had to call housekeeping to come and refresh room with towels, toiletries, vacum. Had a large dark stain in carpet just inside the front door, holes in the walls, and wall paper coming off the wall in the vanity. Extremely hard to select proper water temperature in the shower/tub.

Hotel and staff were friendly and helpful, however the facility has seen better days and is dire need of rebuild vice remodel to keep with current look feel and standards available from newer hotel chains.

I cannot recommend this hotel. Although the staff was pleasant to deal with, the only reason we stayed here was for access to the pool which was closed due to the hot tub not working. Most of the vending machines were out of order, and the hotel is located next to a private airstrip so we had the pleasure of hearing airplanes taking off at all hours. The location was at best in a questionable neighborhood and I did not feel safe being a single woman with children traveling alone. I will say that it was one of the most comfortable hotel beds I have stayed in and the room was spacious. I can't say that I will stay here again.

Clean. Comfortable. Good location. Easy access to the highway. We will be back again.

The pool was not available. Because the owner is too cheap to fix it. And the ice machine to. The room had a TV from the 1980s. I kid you not the 80s! The employees secretly apologized for the situation and are on the same page as me. But are helpless to fix the issues.

I wanted to non-smoking room, but you made a mistake. So, we slept in smoking room for 2 nights.

I booked this hotel for the price and for the pool. We have a kid and the pool was the main reason for choosing this place to stay. When we checked in we were told the pool was closed because the hot tub was broken. Other people that had been staying a week we're told a completely different story. When I tried calling management about trying to get a refund for our last nights stay, I got no response until after we checked out. We just wanted a refund so we could find a hotel with a working pool. This problem put a big damper on our vacation, not to mention that the area we were staying was experiencing a heat wave. For a business were your customer's comfort should come first, it felt like the hotel was only concerned with making money, not customer satisfaction. I would never recommend this place to anyone.

The smoking room was horrid. As a smoker I expect some odor, but the smell was worse than the bottom of a 4 year ashtray. Breakfast was a waste as the toaster didn't work and the selection was substandard. Housekeeping failed daily to clean the coffee maker in the room and did not clean the tub/shower. The outdated tube-type TV would fuzz in and out at will. Parking lot was littered. AC unit barely kept up with mid 80's temperature outside. On the plus side: excellent water pressure and super cold fridge.

D Street NE Auburn WA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located within a mile (2 km) of Emerald Downs, Days Inn by Wyndham Auburn is within 3 miles (5 km) of The Outlet Collection. This 68-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Days Inn by Wyndham Auburn's 68 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include free local calls, hair dryers, and safes.


Property features

Guests of Days Inn by Wyndham Auburn enjoy a sauna, free WiFi in public areas, and a seasonal outdoor pool. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free newspapers, a terrace, and laundry facilities.

Room options

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Deluxe Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Days Inn by Wyndham Auburn

Everyone (10) Couples (9) Business (2) Family (12) Other (2)
1
Business Business

The Management allowed me to check in knowing good and well they had no hot water, when I requested to check out they strung me along for 2 days and refused to refund any money. Very dishonest and poor customer service. Next time I see the Days Inn I am heading the other direction.

By , from Houston on Dec 4, 2020

Review comment responded on Dec 7, 2020

I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Everyone

Clean room, comfortable bed, good pillows, small fridge and microwave. The room was a bit dated, no outlets for charging phones.. Carpet was clean, but a bit worn. Overall a decent room at a decent price.

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Thank you so much for taking the time to share some of your positive feedback! We will share your comments with the staff and I am sure they will appreciate that!I am sorry you don't find no outlets we have the outlets they are behind the bed that's why they are hard to see.We are moving all the outlets outside now and already some of the rooms been done and all other rooms will be done in couple weeks.I hope to see you again soon to show you we are always striving to improve.

3
Partner Couples

When we checked in the lady at the front didn't smile or say hello, kept talking about how she didn't want to be there. Toward the end the conversation got better, but maybe that was just because we were leaving the main office. The room smelled musty and the outlet by the bed was smashed in which is not safe. Could not plug in bed lamps due to this so it was pretty dark. Shower was good. Location is good for concert attendees. Usually the reason we stay here.

By , from Auburn, WA on Aug 3, 2019

Review comment responded on Aug 24, 2019

I am sorry that your experience fell below expectations. We are working hard to make sure every stay exceeds expectations. I will share your review with my staff to see where we can make improvements. We are here for you, and I do hope that you will give Days Inn another try.

1
Partner Couples

It was clean but the heat source was outdated. I also have been waiting over 2 weeks for my deposit to be returned and haven’t received it yet

By on May 13, 2019

Review comment responded on Jul 20, 2019

We appreciate your time to give us some review. We are in the process of upgrading. Please come again to stay with us and we ensure that you will get more better service. Once again, thank you for staying with us.

3
Family

Staff was fast during check-in/out. They helped getting a taxi when cellphones were not available. Location is great with plenty of restaurants within walking distance. Facilities are old. Room was supposed to be a non-smoking, but it definitely smelled like cigarettes inside and out. Bottom line: you get what you pay for.

By on Mar 23, 2019

Review comment responded on Mar 27, 2019

Thank you for staying with us. We are very happy you enjoyed our hotel and the surrounding area. We look forward to having you back. We are working on the property and remodeling. Thank you again.

2
Everyone

Room in back...faced an airport. Area all dug up. Felt isolated & unsafe.

By on Aug 12, 2018

Review comment responded on Aug 12, 2018

Thank you for your review. We are in the process of remodeling and are very sorry that you did not enjoy your stay.

3
Everyone

Hotel is closed to several restaurants and bars. Interestingly, behind the hotel there is a municipal airport. You can watch little propeller engine plains take off and land. They fo not disturb, do not make much noise, it is just fun to watch ......

By , from AZ on Jul 31, 2018

Review comment responded on Aug 1, 2018

Thank you for your feedback! Hope to see you soon again!

3
Everyone

Was informed about the $100 "deposit" however it was charged to my account AFTER my visit. When I called I was told it was because of the weekend and that the refund has already been processed. I would maybe suggest bringing this up to weekend customers so they aren't surprised with a charge AFTER their stay. In addition the cable didn't work on a consistent basis and the water temperature in the shower was luke warm at best.

By on Jun 20, 2018

Review comment responded on Jun 26, 2018

Sorry for any inconvenience! We will look into this and will make sure to make your future experience better.

1

not worth the price.

Everyone

Front desk clerk said he was giving us a pool view room but we got one facing the parking lot. Only reason why we stayed is because it was only for one night. Will not return.

By , from Vallejo, CA on Aug 17, 2017

Review comment responded on Sep 28, 2019

Hey, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

3

my job requires travel

Everyone

I am working nights in the area on a road project and need to sleep during the day. They checked me in early and didn't bug me. The clientele there is a little rough around the edges, but I survived.

By on Apr 22, 2017

Review comment responded on Sep 28, 2019

I appreciate you taking the time to post a review regarding your recent stay with us. Your feedback are very important to us. The person who checked was new employee, and he might be very frustrated since it was his first day working. I and my entire team apologize for the inconvenience and will take your feedback into consideration for a better guest service. Thank YOu.

Days Inn by Wyndham Auburn

1521 D Street NE, Auburn, WA 98002
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