Great staff and clean property. Big bonus the free shuttle service. No restaurant or pool available because the pandemic.
I didn’t like to see black bags full of who knows what in the hallway when I arrived in the afternoon and still there the next day. Had a room with a drawer that did not close and a bathroom with only a shower no tub
Run down place. Broken ac torn ravelling carpet, dirty microwave unpleasant scent in the room. Beds uncomfy..limescale built up in toilet bowl
Excellent service and the shuttle BEST SERVICE I'VE Seen. The guys are compassionate and helpful. The staff is amazing and their breakfast it is super good. The pool my son loved it. I will stay here again for sure.
The service was excellent, the room was beautiful, and the breakfast was simply awesomeness me - even a fresh omelet bar.
Easy location from the airport and decent breakfast.
The room was nicely decorated, the bed was comfortable and the kitchenette had a Kuerig coffee maker with k-cups available! Very nice touch.
Likes: staff was nice. Breakfast was great. Free Starbucks coffee. Hot jacuzzi. Free bottle of wine. Close to highway. Dislikes: they ran out of rooms so we were put into a very weird shaped handicap room. The bar downstairs was very loud and we could hear the live music until 11 on when we were trying to sleep. Other people on our floor had loud kids and we, again, could hear everything. It was paper thin walls. Microwave and telephone we're unplugged so I had to call the front desk with my cell. WiFi was spotty.
Key cards barely work...took several tries before you can unlock the door to the room or getting in the building from the back.
It’s a modern clean hotel in a nice location. It’s minutes from the airport and you can park your car there for a small fee when traveling.
Good hotel. Would stay again. Room was nice. Heated pool good temperature and jacuzzi was good even kids can enter.
Great breakfast! The staff was friendly and helpful.
`fire alarm at midnight that was a false alarm possible gas leak
Very friendly staff, GREAT breakfast and the shower was fantastic.
Generally good. Food is average. Hotel condition is average in terms of price.
The property is well maintained the breakfast was good with a fresh fruit selection that was awesome
Maplewood Suites Syracuse - Airport places you within 2 miles (3 km) of popular sights like NBT Bank Stadium and Central New York Regional Market. This 3.5-star hotel has 137 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. This hotel is home to a bistro and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All of Maplewood Suites Syracuse - Airport's 137 rooms are soundproofed and have an array of amenities, including microwaves, coffee makers, and free long-distance calls. 42-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Other amenities include free local calls, free bottled water, and safes.
Maplewood Suites Syracuse - Airport features an indoor pool, a children's pool, and a 24-hour fitness center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and conference space.
Great staff and clean property. Big bonus the free shuttle service. No restaurant or pool available because the pandemic.
I didn’t like to see black bags full of who knows what in the hallway when I arrived in the afternoon and still there the next day. Had a room with a drawer that did not close and a bathroom with only a shower no tub
We are sorry that your stay did not meet the high quality and standards we strive to provide. Our king rooms have showers and our rooms with two queen beds have the tubs. We would have moved you to accommodate your request. We hope that you will give us another try in the future.
Run down place. Broken ac torn ravelling carpet, dirty microwave unpleasant scent in the room. Beds uncomfy..limescale built up in toilet bowl
We are sorry to hear your experience was not a good one. Please contact us as we would like to discuss this with you further.
Thank you for staying with us. We work hard to make guests happy and hope to have you back in the future.
Thank you for staying with us. We work hard to make guests happy and hope to have you back in the future.
Excellent service and the shuttle BEST SERVICE I'VE Seen. The guys are compassionate and helpful. The staff is amazing and their breakfast it is super good. The pool my son loved it. I will stay here again for sure.
Thank you for your review. I am happy to hear how much you appreciated our team members, especially the shuttle drivers, along with our pool and breakfast. We look forward to having you back in the future.
I apologize for whatever issues you encountered during your stay. However, with being anonymous I can't look into this further, and would encourage you to reach out to us directly to discuss.
The service was excellent, the room was beautiful, and the breakfast was simply awesomeness me - even a fresh omelet bar.
thank you hope you stay with us again soon.
Easy location from the airport and decent breakfast.
Thank you for your review. I'm happy to hear that you appreciated our location and breakfast during your stay. We hope to have you back in the future.
The room was nicely decorated, the bed was comfortable and the kitchenette had a Kuerig coffee maker with k-cups available! Very nice touch.
Thank you for your review. I'm happy to hear how much you appreciated our in-room amenities during your stay. We hope to have you back in the future.
Thank you for your business and feedback. We hope to see you again soon!