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Maplewood Suites Extended Stay- Syracuse/Airport

3.5 out of 5.0

Recent guest reviews

Good locarion near airport and NYS Thruway, very good value

Excellent breakfast - they cook your omelet according to order!

Awesome. Front desk staff was great from the 1st call to check out. Michelle was fantabulous (lol) and I hope she's there when I go back in 6 weeks. She was like a long lost friend. I've stayed at a few hotels in the area.....this one is a must stay. The shuttle service was excellent.

When reserving this room I was really looking forward to my stay since this hotel received such a high recommendation. Upon first arrival everything was great it wasn't until we were in our room that we started to see issues. We had to ask for a clean comforter there was yellow crusty debris on one of the beds. That night while trying to sleep we could only use one of the 2 queen beds because one of them had such a bad creek that I could not fall asleep. The next morning when I stepped out of bed to put my bare foot on old dried pasta noodle. I spoke with the staff about all issues and was basically ignored. They didn't seem to care about any issue at all.

Great experience right from check-in. Kara explained some of the perks staying at the hotel and gave us our drink tickets! Spent some time in the pool area, great popcorn machine, and breakfast even had some gluten free options!

Had a great time. Staffs are very nice and accomodating. Good breakfast.

Could use a bit of a facelift but the hospitality out ways any dated carpets

Overall it was a good experience the room I had gotten originally the heater unit was broken so they moved my room which was appreciated kinda bummed I had to downgrade from a king bed to a queen made sleeping a little uncomfortable for my wife and I but over all everything else was great

Great staff and service! Perfect for a little weekend getaway.

Stayed one night. The property, staff, room amenities were all very comfortable, clean, accommodating. Nothing to dislike.

Easy check in. Staff pleasant. Requested bed for 5th person in room, comfortable. Complimentary breakfast excellent. Dining room had plenty of space.

400 7th North St. Liverpool NY

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Maplewood Suites Extended Stay- Syracuse/Airport places you within 2 miles (3 km) of NBT Bank Stadium and Central New York Regional Market. This 3.5-star hotel welcomes guests with 137 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Near the airport, it's also near Erie Canal Museum and Museum of Science and Technology.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 137 soundproofed rooms feature kitchenettes with refrigerators, microwaves, and stovetops. 42-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Coffee makers, free long-distance calls, and free local calls are other standard amenities.


Property features

Guests of Maplewood Suites Extended Stay- Syracuse/Airport have access to an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

King Studio Suite

King 1 | Sleeps 4

Single Queen Studio Suite

Queen 1 | Sleeps 4

Guest reviews for Maplewood Suites Extended Stay- Syracuse/Airport

Everyone (8) Couples (1) Business (1) Family (1)
5

newly renovated

Everyone

Good locarion near airport and NYS Thruway, very good value

By , from cold brook ny on Jul 13, 2017

5

convenient to airport - nice rooms

Everyone

Excellent breakfast - they cook your omelet according to order!

By , from Burrlington, VT on Jun 24, 2017

Review comment responded on Jun 27, 2017

Thank you for your feedback. We're happy to see you greatly enjoyed your cooked to order omelet, and hope you'll be back for another in the future!

5

maplewood suites

Everyone

Awesome. Front desk staff was great from the 1st call to check out. Michelle was fantabulous (lol) and I hope she's there when I go back in 6 weeks. She was like a long lost friend. I've stayed at a few hotels in the area.....this one is a must stay. The shuttle service was excellent.

By on Jan 19, 2017

Review comment responded on Feb 3, 2017

We're happy that you felt welcome and comfortable from the beginning, and we look forward to having you back in a few weeks!

3

hoping for more...

Everyone

When reserving this room I was really looking forward to my stay since this hotel received such a high recommendation. Upon first arrival everything was great it wasn't until we were in our room that we started to see issues. We had to ask for a clean comforter there was yellow crusty debris on one of the beds. That night while trying to sleep we could only use one of the 2 queen beds because one of them had such a bad creek that I could not fall asleep. The next morning when I stepped out of bed to put my bare foot on old dried pasta noodle. I spoke with the staff about all issues and was basically ignored. They didn't seem to care about any issue at all.

By on Dec 19, 2016

5

great family hotel

Everyone

Great experience right from check-in. Kara explained some of the perks staying at the hotel and gave us our drink tickets! Spent some time in the pool area, great popcorn machine, and breakfast even had some gluten free options!

By on Nov 24, 2016

5

nice room size for affordable price.

Everyone

Had a great time. Staffs are very nice and accomodating. Good breakfast.

By on Apr 9, 2016

Review comment responded on Apr 11, 2016

We're glad to hear that you enjoyed the breakfast and staff during your visit. We appreciate your feedback and hope to have you back in the future!

4

people were great

Everyone

Could use a bit of a facelift but the hospitality out ways any dated carpets

By on Apr 9, 2016

Review comment responded on Apr 11, 2016

Thank you for your feedback. We're in the middle of continuous renovations, including the pool room and exterior. We hope to have you back in the future to see the outcome!

5

nice hotel close to destiny mall

Everyone

Overall it was a good experience the room I had gotten originally the heater unit was broken so they moved my room which was appreciated kinda bummed I had to downgrade from a king bed to a queen made sleeping a little uncomfortable for my wife and I but over all everything else was great

By on Feb 16, 2016

Review comment responded on Feb 18, 2016

I sincerely apologize for the inconvenience of not only having to switch rooms, but beds as well. I hope it wasn't too much of an impact on your visit, and hope you'll stay with us again in the future!

5

fun weekends getaway

Couples

Great staff and service! Perfect for a little weekend getaway.

By on May 29, 2015

5

maplewood inn, liverpool ny.

BusinessTravelers

Stayed one night. The property, staff, room amenities were all very comfortable, clean, accommodating. Nothing to dislike.

By on Nov 18, 2014