The hotel is very dirty, the room was dirty and smelled of cigarette smoke and mildew. There was hair in the bed on the sheets, and there was bug crawling on the bed. The chair in room filthy, lamp shades filthy, walls and ceiling dirty. As far as cleanliness, very unacceptable.
The bed was very uncomfortable, I was afraid to lay on the bedding.
Customer services could have been better, we were denied to be changed to another room.
I asked for a refund and to check out, but was told I couldn’t get a refund until the manger came, which he never did. I was told someone would call me and this never happened.
Dirty towels were left in my sister’s room