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Syracuse Grand

2.5 star property
Hotel with free breakfast, in the vicinity of Destiny USA

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Photo gallery for Syracuse Grand

Superior Single Room, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace
LCD TV
Indoor pool
Free daily buffet breakfast
Reception

Reviews

6.6 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly

Explore the area

View in a map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Place, Hopkins Road County Park
    ‪10 min walk‬
  • Place, Onondaga Lake Park
    ‪1 min drive‬
  • Place, Lake Onondaga
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Refrigerator

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Refrigerator

Standard Double Room, Refrigerator | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Double Room, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Refrigerator & Microwave

Superior Double Room, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Double Room, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Superior Single Room, Refrigerator & Microwave

Superior Single Room, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Single Room, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, Refrigerator

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Liverpool

Syracuse Grand places you within a 10-minute drive of popular sights such as Destiny USA and Armory Square. This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Hopkins Road County Park - 10 min walk - 0.6 miles
  • Onondaga Lake Park - 1 min drive - 1.2 miles
  • Lake Onondaga - 1 min drive - 1.2 miles
  • Sainte Marie among the Iroquois - 1 min drive - 1.2 miles
  • Salt Museum - 2 min drive - 1.6 miles

Getting around

  • Syracuse Regional Transportation Center - 11 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Francesca's Italian Kitchen - ‬3 min drive
  • ‪Taco Bell - ‬11 min walk
  • ‪Heid's Of Liverpool - ‬3 min drive
  • ‪The Retreat - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive

About this property

Syracuse Grand

Hotel with free breakfast, in the vicinity of Destiny USA
At Syracuse Grand, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a hot tub, conference space, and a business center.
Guests can expect to find free wired internet and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Randolph House Hotel, Trademark Collection by Wyndham
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  • Pet friendly
  • Parking included
  • Free WiFi
6.6 out of 10, 1,005 reviews
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The price is $82
Dec 1 - Dec 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 900 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • No elevator
  • Roll-in shower (48 inches wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per day (maximum USD 100 per stay)
  • Dogs and cats only
  • 2 total (60 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Cribs/infant beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Liverpool Syracuse & Suites

Frequently asked questions

What is there to do near Syracuse Grand?

This hotel is located in Liverpool within a short 12-minute walk of Hopkins Road County Park. You'll also find Destiny USA and Onondaga Lake Park within a short drive.

How much does it cost to stay at Syracuse Grand?

As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Syracuse Grand on Nov 26, 2025 start from $101.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Syracuse Grand?

Yes, uncovered self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Syracuse Grand include a casino on the premises?

No, Syracuse Grand doesn't have a casino.

Is there an indoor pool at Syracuse Grand?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Syracuse Grand?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and free Internet access as well as an indoor pool.

Are there hot tubs at Syracuse Grand?

Yes, this hotel has a spa tub.

Does Syracuse Grand have a restaurant with a breakfast menu?

Syracuse Grand offers free buffet breakfast each morning though there is no restaurant.

Does Syracuse Grand allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Syracuse Grand for a fee of USD 20 per pet, per day.

Are there connecting rooms at Syracuse Grand?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Syracuse Grand?

The closest major airport to Syracuse Grand is Hancock Intl. Airport (SYR), which is 5.9 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Syracuse Grand?

No, there aren't any guestrooms with balconies at Syracuse Grand.

Syracuse Grand Reviews

Reviews

6.6
Rating 10 - Excellent. 246 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 199 out of 1004 reviews
Rating 4 - Poor. 161 out of 1004 reviews
Rating 2 - Terrible. 169 out of 1004 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Location made getting around town a breeze.
Stayed 2 nights in Oct 2025

4/10 Poor

Ammar

Stayed 2 nights in Aug 2025

6/10 Okay

Rajesh

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We loved the fact that you can walk around and get good exercise in a peaceful spot. The room smelt bad and the partial carpet was at least 20 years old - hotel is not updated. We did not like the room due to these reasons. Breakfast was limited and same every day. Best Western should really update the hotel and get the customers a feel for new rooms else they are going to lose business.
Stayed 8 nights in Aug 2025

8/10 Good

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Albert

Business traveler
Disliked: Property conditions & facilities
Property needs to be updated. Breakfast, they did not even have bread.
Stayed 1 night in Aug 2025

4/10 Poor

CEIDI

Disliked: Cleanliness, staff & service, property conditions & facilities
dirty
Stayed 1 night in Aug 2025

6/10 Okay

Ursula, Kaneohe

Liked: Staff & service
Disliked: Cleanliness
While the room was spacious, comfortable and surprisingly quiet, it was not Best Western standard clean. Black mildew in the toilet bowl for example. The entire hotel, especially the hallways smelled bad like stale cigarette smoke. It was also interesting that the hotel bill showed a total price of $ 93.62 less than what Expedia had charged us. It was a same day booking. Answer from Expedia was that this extra amount covers Expedia’s cost of running the booking platform. That was a new one! Beware!
Stayed 3 nights in Aug 2025

4/10 Poor

Giovana

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Please stop the breakfast. This is a cause of frustration for the guests. The quality is so poor that you are making a disfavor to yourself and us by continue to offer it. Keep your dignity and discontinue! The coffee was cold, everything was off brand and seriously not worth the trouble
Stayed 2 nights in Aug 2025

8/10 Good

Saira

Business traveler, Traveled with family
It was 8:35 AM on a Tuesday morning and breakfast was over at 9:00 AM. The pancake batter had finished when i got mine and asked for another customer that had a small child, if it could be replaced because the child wanted pancakes; the lady went to the back and came back out with no pancake mix. I understand that it was close to the 9:00AM cut off time but if you have a small child present waiting and not come out with the batter is not fair.
Stayed 3 nights in Aug 2025

2/10 Terrible

Mathew

Traveled with group, Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was nonexistent.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a clean and affordable option for a nights stay.
Stayed 1 night in Aug 2025

8/10 Good

Jeffrey, Watertown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks a little ominous when you're pulling up, but that's just because the security around Lockheed Martin right next door. Hotel itself is nice. Breakfast was pretty good for the price, other than the pancake machine not working well.
Stayed 1 night in Aug 2025

10/10 Excellent

Raniesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Diane

Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Jenn

Stayed 2 nights in Jul 2025

2/10 Terrible

Christian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Check in was at 3, wasn’t able to get into room until 4 due to improper staffing and room not being clean
Stayed 1 night in Aug 2025

6/10 Okay

Ferdinand

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was hoping to be able to use pool and hot tub facilities, should have been a discounted price, breakfast was sub par, juice machine wasn’t working, toaster wasn’t on, Room was decent the property could use updating,
Stayed 1 night in Aug 2025

4/10 Poor

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities

Ouchy

Very dirty but the front desk girl at the end did end up comping us a night also head of housekeeping was fantastic amen we finally got our room clean 24 hours later
Stayed 1 night in Apr 2025

6/10 Okay

Craig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient right off the interstate
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Colleen M

Traveled with family
Liked: Staff & service
The floor in our room was filthy. Probably hasn't been cleaned in quite some time. We had a 2 queen suite as we made the reservation for 2 adults and children. There were 2 towels to use. Breakfast was interesting. The coffee tasted like water, the pancake machine didn't work. No toaster. Juice machine didn't work. Tje staff did try to no avail to fix things.
Stayed 2 nights in Aug 2025

6/10 Okay

Jarred, Massena

Liked: Staff & service
Stayed 3 nights in Jul 2025

4/10 Poor

Joseph, Chicago

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities
Overall - bad experience. The property sits adjacent to a Lockheed Martin parking lot. There is a retention pond at the front of the property, along with a grassy area that appears to be mowed. The pond is covered in algae and is not pleasant. The building is low-slung, with two floors, and the carpets and rooms are not clean. There are very few outlets, so it's hard to plug in your devices. The lunchroom at the front is drab. I did not get a look at the pool or the meals they served. One of the mattresses appeared to have an extensive wet stain along the bottom. Both matresses were old and sunk in the middle and leaned to one side.
Stayed 1 night in Jul 2025

8/10 Good

Melanie A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally booked a room with a jet jacuzzi tub. When we got there, we were told it was broken. Thankfully they upgraded us to a king suite for no additional charge, but I was really bummed about the jacuzzi. The bathroom in the suite was just a regular hotel bathroom. Breakfast was good the next day, and the staff was kind.
Stayed 1 night in Jul 2025

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