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Best Western Plus Liverpool - Syracuse Inn & Suites

2.5 out of 5.0

Recent guest reviews

Were in town for a parents birthday. The hotel is a little off the beaten track, but central location to the things we did. Fresh paint, nice pool, good breakfast, friendly staff. Not real busy, but there was a wedding reception there Saturday night. We were elsewhere. Located in an older Industrial Complex that is being completely redone. Large room. We would go back.

We stopped to break up a long cross-country trip, the goal being an affordable, clean hotel with an indoor pool to give our kids a break from the road. The room and hotel were clean and well maintained, the staff was friendly, and the breakfast was delicious and lasted for a good duration, there was no need to feel rushed in the morning. Our kids loved the pool, as well. The only thing I wish the room had had, was an upholstered armchair. My one year old thought sleeping in my arms was better than his crib, and while the chairs in the room were very nice, they did not lend themselves to his mood! Great overall stop!

This was a very friendly place with an indoor pool. We forgot our swim suits :( I enjoyed our stay and was able to locate the largest shopping mall using a few local routes without a problem. This mall closes about 6pm on Sundays. Did not know that. Only 15min away from the school and you can see the lake as you get to SU. Glad we made this choice. Off the radar and close to the highways.

Stayed three days for business. Everything meets expectation for a Western Plus, except the breakfast, which can be more generous.

Our family had a nice, quiet stay. We would stay again. Thanks!

Plactical and well located for the type travelling we were doing: Touring Universities. I would recommend it.

Overall our experience was great. I would recommend this hotel to others.

great stay, only slight complaint weak coffee. everyone was really nice.

Excellent! Highly recommended. Good breakfast bar, room was very comfortable. And it's always good to see a well-cleaned bathroom.

I have no complaints for this hotel stay. It was a good hotel, location and the hot breakfast was great! Good overnight stay after being in town for the Syracuse game. Easy access to campus, shopping center and other restaurants.

Enjoyed our stay at this hotel. Room was pleasant and clean. Nice pool and hot tub. Breakfast was usual hotel fare. Did not like using paper plates and plastic utensils.

We had a great time. The hotel was really clean and the hot tub and pool were really clean. The only problems we had were the sodas were mixed up in the soda machine and the people next door had a kid that was running back and fourth through the hotel room till 3 am.

I stayed 2 nights and was overall satisfied. Hotel seems new and clean, and I enjoyed delicious free hot breakfast. It would be even better if: 1) TV has HD channel. 2) WIFI is faster I didn't try exercise room and swimming pool, so no comment for that.

The had a refrigerator in the room, a plus. Typical hotel gym-3 treadmills and a body sculptor machine. Breakfast was a bit better than most.

We were not impressed. The hotel was decently clean, but in need of repairs such as frayed carpet. Our issues were with the customer service. Upon check in the woman was not at all friendly and acted like it was a bother to check us in. Looking for a restaurant in their guest guide, we found one that stated there was a full menu availale at the front desk. There wasn't. The gentleman that was now at the front desk was friendly, but he basically was clueless as to having menus available. He asked if there was a contact number for the restaurant and pointed out that we could contact them. We had stayed at another hotel in chain the area the night before that had fabulous customer service, more amenities, nicer cleaner rooms and was less expensive than the Best Western.We will be staying there when we are in the area again.

It was good, understaffed a little, but it was full due to activities in the area. Breakfast was great. Slept great, and isn't that the best recommendation.

This hotel was not fancy, but it was clean and relatively comfortable. It's location is convenient to restaurants, downtown, and Syracuse University.

The hotel was very nice. The pool is the only thing that needed to be cleaned. Dumping more chemicals in the pool doesn't just clean it. It needed to be vac out! The filters were full of the same hair the whole weekend. My boys loved it and I just made sure they took a shower when we got back to the room.

The hotel was clean with a good breakfast. The bed was advertised as queen, but is a double. There were some plumbing issues with the commode in our room in the morning, and so we went to use the restroom in the lobby and it had been used and not flushed. Discovered that it was broken as well. Other than that, the staff was very professional and kind and showed concern over that issue. Would certainly give them a second chance

My room was very nice, clean and comfortable, The staff was very friendly and helpful.

136 Transistor Pkwy Liverpool NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Within a short walk of Hopkins Road County Park, Best Western Plus Liverpool - Syracuse Inn & Suites is within 2 miles (3 km) of Onondaga Lake Park. This 61-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. It's also close to Salt Museum and Lake Onondaga.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


Rooms

Best Western Plus Liverpool - Syracuse Inn & Suites's 61 rooms are air-conditioned and provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and wired Internet, along with cable TV. Bathrooms have hair dryers and free toiletries. Safes and ironing boards are other standard amenities.


Property features

Guests staying at Best Western Plus Liverpool - Syracuse Inn & Suites enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 4

Standard Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Guest reviews for Best Western Plus Liverpool - Syracuse Inn & Suites

Couples (19) Business (8) Family (21) Friends (2) Other (1)
4

birthday trip

Couples

Were in town for a parents birthday. The hotel is a little off the beaten track, but central location to the things we did. Fresh paint, nice pool, good breakfast, friendly staff. Not real busy, but there was a wedding reception there Saturday night. We were elsewhere. Located in an older Industrial Complex that is being completely redone. Large room. We would go back.

By on Dec 8, 2015

4

great stopping point with kids

Families

We stopped to break up a long cross-country trip, the goal being an affordable, clean hotel with an indoor pool to give our kids a break from the road. The room and hotel were clean and well maintained, the staff was friendly, and the breakfast was delicious and lasted for a good duration, there was no need to feel rushed in the morning. Our kids loved the pool, as well. The only thing I wish the room had had, was an upholstered armchair. My one year old thought sleeping in my arms was better than his crib, and while the chairs in the room were very nice, they did not lend themselves to his mood! Great overall stop!

By on Jul 10, 2015

4

visiting syracuse university

Families

This was a very friendly place with an indoor pool. We forgot our swim suits :( I enjoyed our stay and was able to locate the largest shopping mall using a few local routes without a problem. This mall closes about 6pm on Sundays. Did not know that. Only 15min away from the school and you can see the lake as you get to SU. Glad we made this choice. Off the radar and close to the highways.

By on Jun 25, 2015

5

good value for the price

BusinessTravelers

Stayed three days for business. Everything meets expectation for a Western Plus, except the breakfast, which can be more generous.

By on Apr 7, 2015

4

stay was good

Families

Our family had a nice, quiet stay. We would stay again. Thanks!

By on Mar 15, 2015

4

clean basic accomodations

GetawayWithFriends

Plactical and well located for the type travelling we were doing: Touring Universities. I would recommend it.

By on Feb 9, 2015

4

family get away

Families

Overall our experience was great. I would recommend this hotel to others.

By on Jan 26, 2015

4

family getaway

Families

great stay, only slight complaint weak coffee. everyone was really nice.

By on Nov 25, 2014

5

loved it

Couples

Excellent! Highly recommended. Good breakfast bar, room was very comfortable. And it's always good to see a well-cleaned bathroom.

By on Jun 3, 2014

4

syracuse lodge

Couples

I have no complaints for this hotel stay. It was a good hotel, location and the hot breakfast was great! Good overnight stay after being in town for the Syracuse game. Easy access to campus, shopping center and other restaurants.

By on Feb 3, 2014