Holiday Inn Express Syracuse Airport by IHG

2.5 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Holiday Inn Express Syracuse Airport by IHG

Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast
Indoor pool, sun loungers
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5418 South Bay Road, North Syracuse, NY, 13212
  • Place, North Medical Family Practice
    ‪2 min drive‬
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, New York State Fairgrounds
    ‪11 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪3 min drive‬

Room options

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(55 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

7.6 out of 10
Good
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(9 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

North Syracuse

Holiday Inn Express Syracuse Airport by IHG places you within a 10-minute drive of popular sights such as Onondaga Lake Park and Destiny USA. This 95-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • North Medical Family Practice - 2 min drive - 1.6 miles
  • Destiny USA - 4 min drive - 4.5 miles
  • The Oncenter - 7 min drive - 7.8 miles
  • JMA Wireless Dome - 9 min drive - 8.5 miles
  • New York State Fairgrounds - 11 min drive - 10.9 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪APlus at Sunoco - ‬2 min drive
  • ‪Taco Bell - ‬2 min walk

About this property

Holiday Inn Express Syracuse Airport by IHG

Suburban hotel with free breakfast and airport shuttle service
Guests of Holiday Inn Express Syracuse Airport by IHG have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 16.20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 324 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered extended parking fee: USD 16.20 per night
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Express Syracuse By Ihg
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport by IHG Hotel
Holiday Inn Express Syracuse Airport an IHG Hotel
Holiday Inn Express Syracuse Airport by IHG North Syracuse
Holiday Inn Express Syracuse Airport by IHG Hotel North Syracuse

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Syracuse Airport by IHG?

Holiday Inn Express Syracuse Airport by IHG offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Syracuse Airport by IHG?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Syracuse Airport by IHG on Jan 23, 2026 start from $151.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Express Syracuse Airport by IHG?

This hotel is located in North Syracuse, close to Destiny USA, New York State Fairgrounds, and JMA Wireless Dome. You'll also find Onondaga Lake Park and Lake Onondaga within a short drive.

Is parking available on site at Holiday Inn Express Syracuse Airport by IHG?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 16.20 per night. Though parking is limited, accessible parking is also available.

Does Holiday Inn Express Syracuse Airport by IHG have a casino?

No, Holiday Inn Express Syracuse Airport by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Syracuse Airport by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express Syracuse Airport by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an indoor pool.

Are there hot tubs at Holiday Inn Express Syracuse Airport by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Syracuse Airport by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express Syracuse Airport by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express Syracuse Airport by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Syracuse Airport by IHG though service animals are welcome.

Does Holiday Inn Express Syracuse Airport by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Express Syracuse Airport by IHG?

The closest major airport to Holiday Inn Express Syracuse Airport by IHG is Hancock Intl. Airport (SYR), which is 1.9 mi away (4 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Syracuse Airport by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Syracuse Airport by IHG.

Holiday Inn Express Syracuse Airport by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

THomas, Kingston

Stayed 1 night in Dec 2025

4/10 Poor

Cristine

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A message sent to the owner and GM: My wife and I arrived at your hotel at approximately 1 AM early this past Sunday morning, after having made a reservation through Expedia several weeks earlier.  After we had called the hotel for a shuttle from the airport, which arrived promptly, we were greeted by an embarrassed Ashley, who told us that there were no rooms, despite our having a reservation.  We were taken aback at this turn of events, at 1 AM, after having traveled since 7 AM from out of the country.  She told us that the hotel had been overbooked, which was really unconscionable.  In the midst of our astonishment, however, I was quite impressed with Ashley, and how far out of her way she went to get us alternative lodging elsewhere (not available) and how sincerely concerned she seemed about our situation.  She showed tremendous empathy, and you are very lucky she works for you.  Her late night associate - I believe his name was Mohammed - was almost as helpful as Ashley.  As you likely heard, we were eventually able to secure a room at the hotel due to a very early departure of another client. However, the situation in which we found ourselves was inexcusable.  This was compounded by the shoddiness of your property.  At most, this hotel merits a "poor" rating.  The hotel is in a state of disrepair, is dirty, and is generally rundown.  Your greatest assets are your personnel.  Otherwise, the hotel does not warrant any clientele.  This will be reviewed in Expedia.
Stayed 1 night in Oct 2025

8/10 Good

Amy

Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
It was close by the airport with nearby dining and gas stations. The staff was very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and conveniently close to the airport
Stayed 1 night in Oct 2025

10/10 Excellent

lucy

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Christi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Brooke

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was nice. The check in process was fast and easy. I was disappointed that our tv was not working ion our room. I called the front desk to see if it could be fixed and the front desk person said, Oh does the tv say "no signal"? I said, yes and she told me that the guy that can fix that is not here on the weekends. She offered to move me to a different room and I declined. Really annoying and she knew what the problem was. Get someone in to fix the tv.
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and a short drive to downtown Syracuse. All in all a great stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great except for air traffic noise
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient to dining and airport
Stayed 1 night in Sep 2025

10/10 Excellent

S Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Robert, roswell

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast service was very good each time we stayed there
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Calm, relaxed environment, shuttle to airport, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory, Mount Holly

Liked: Cleanliness, staff & service, property conditions & facilities
A hot breakfast is always good. A better verity would be nice
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice walking into such a clean hotel with very friendly people!
Stayed 1 night in Aug 2025

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for what we need. Very clean, quiet and breakfast was delicious. Most definitely would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Stayed 1 night in Aug 2025

8/10 Good

REBECCA

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was wonderful. The rooms are comfortable. Our only complaint is that the woman serving breakfast was touching the food with her bare hands from one pan to another. She used no gloves and we witnessed this with the eggs, the potatoes and sausage. Therefore, we chose to not have breakfast, which would have been nice as it was included in our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Nice staff. Good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Isaac, Staten Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints.
Stayed 1 night in Aug 2025