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Candlewood Suites - Syracuse Airport by IHG

2.5 star property
Suburban hotel with airport shuttle service and a 24-hour fitness center

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Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Exterior
Interior
Exterior
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Place, North Medical Family Practice
    ‪2 min drive‬
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, Syracuse University
    ‪9 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪3 min drive‬

Room options

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (1 Queen Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

North Syracuse

Located within 2 miles (3 km) of North Medical Family Practice, Candlewood Suites - Syracuse Airport by IHG is within 3 miles (5 km) of AMF Syracuse Lanes. This 115-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • North Medical Family Practice - 2 min drive - 1.6 miles
  • Destiny USA - 4 min drive - 4.5 miles
  • Syracuse University - 9 min drive - 8.0 miles
  • JMA Wireless Dome - 9 min drive - 8.5 miles
  • New York State Fairgrounds - 11 min drive - 10.9 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪APlus at Sunoco - ‬3 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Suburban hotel with airport shuttle service and a 24-hour fitness center
At Candlewood Suites - Syracuse Airport by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and a library.
Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, washers/dryers, and private yards. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Similar properties

Exterior
Quality Inn & Suites East Syracuse - Carrier Circle
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
6.4 out of 10, 978 reviews
$63 nightly
The price is $74
Jan 26 - Jan 27
Total with taxes and fees
Quality Inn & Suites East Syracuse - Carrier Circle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

Is a free cancellation option available at Candlewood Suites - Syracuse Airport by IHG?

Candlewood Suites - Syracuse Airport by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites - Syracuse Airport by IHG?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport by IHG on Jan 24, 2026 start from $67.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Candlewood Suites - Syracuse Airport by IHG?

This hotel is located in North Syracuse, close to Destiny USA, New York State Fairgrounds, and JMA Wireless Dome. You'll also find Onondaga Lake Park and Lake Onondaga within a short drive.

Is there parking available at Candlewood Suites - Syracuse Airport by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites - Syracuse Airport by IHG include a casino?

No, Candlewood Suites - Syracuse Airport by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites - Syracuse Airport by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Candlewood Suites - Syracuse Airport by IHG?

Couples staying at this hotel will appreciate amenities like in-room massages and a kitchenette as well as a 24-hour fitness facility.

Does Candlewood Suites - Syracuse Airport by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites - Syracuse Airport by IHG have a restaurant that serves breakfast?

No, Candlewood Suites - Syracuse Airport by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites - Syracuse Airport by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Candlewood Suites - Syracuse Airport by IHG for a fee of USD 50 per pet, per stay.

Does Candlewood Suites - Syracuse Airport by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Candlewood Suites - Syracuse Airport by IHG?

The closest major airport to Candlewood Suites - Syracuse Airport by IHG is Hancock Intl. Airport (SYR), which is 1.9 mi away (4 minutes by car).

Are there rooms with balconies at Candlewood Suites - Syracuse Airport by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites - Syracuse Airport by IHG.

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.2
Rating 10 - Excellent. 266 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 162 out of 1000 reviews
Rating 2 - Terrible. 241 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

THomas, Kingston

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was filthy. People in the halls yelling slamming doors Phone in room didn’t work Never again
Stayed 1 night in Oct 2025

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

David, Hermon

Disliked: Staff & service, property conditions & facilities
After I checked in and received key they gave the next person who checked in (complete stranger) keys to my room also. Luckily we both rode elevator together and the young lady realized it as she saw me (a male senior citizen) using key card to enter room. We together went back to lobby desk and it was resolved.
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Oct 2025

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was awkward at check in, room was dirty and had old can of dog food in the fridge. Bed was a place to put your head but that’s it. No thermostat control in the room. Would choose something else over this anytime.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, found graffiti behind a light, scuffmarks where the beds used to be! overall a liveable room! very happy with the gazebo
Stayed 1 night in Oct 2025

2/10 Terrible

Carrie, Bala Cynwyd

Stayed 2 nights in Sep 2025

4/10 Poor

Martha

Traveled with family
Liked: Cleanliness, staff & service
Generally things were fine but hate the motion sensitive lights! What a stupid idea. If I rolled over the lights came in. Seriously?!
Stayed 1 night in Sep 2025

10/10 Excellent

Jana

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice close Hotel to the airport and convenient paid parking that is less than the airport fees.
Stayed 1 night in Sep 2025

4/10 Poor

Christopher M

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, worn down,
Stayed 1 night in Sep 2025

6/10 Okay

Kimberly

Traveled with family
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was so rundown and dirty. Mold in the shower. Never cleaned under the sink. It smelled funky. The smallest TV if seen in a hotel since the 80s. Out of parking every night. I cannot believe this is an IHG property.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy to find
Stayed 1 night in Sep 2025

10/10 Excellent

Layhla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff super nice and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues, shuttle ready to go early and good service.. would definitely use again.
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a late night flight.
Stayed 1 night in Sep 2025

10/10 Excellent

John, CARROLLTON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and conveniently located near the airport. Shuttle is available to/from the airport. Free on-site parking.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Sep 2025

8/10 Good

emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathtub had a large crack running down the middle. The shower curtain had cut outs.at the bottom so water could get on the floor.
Stayed 1 night in Sep 2025

8/10 Good

Antonio

Stayed 1 night in Aug 2025

2/10 Terrible

ERICA

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not work in our room area. Light shuts off in the bathroom. Even went in the shower. Dirty rug front desk not helpful. Since the phone did not work we could not get a wake up call and we're told someone would knock on our door but they did not.
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk assistance!!!
Stayed 1 night in Aug 2025

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