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Candlewood Suites - Syracuse Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Interior
Exterior
Property amenity
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Place, Hopkins Road County Park
    ‪3 min drive‬
  • Place, Lake Onondaga
    ‪5 min drive‬
  • Place, Destiny USA
    ‪5 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪4 min drive‬

Room options

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (1 Queen Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

North Syracuse

Located within 2 miles (3 km) of North Medical Family Practice, Candlewood Suites - Syracuse Airport by IHG is within 3 miles (5 km) of AMF Syracuse Lanes. This 115-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Destiny USA - 5 min drive - 4.5 miles
  • Syracuse University - 13 min drive - 7.8 miles
  • JMA Wireless Dome - 14 min drive - 8.2 miles
  • New York State Fairgrounds - 16 min drive - 8.9 miles
  • Empower Federal Credit Union Amphitheater at Lakeview - 17 min drive - 13.0 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Daily diner - ‬4 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

At Candlewood Suites - Syracuse Airport by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and a library.
Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, washers/dryers, and private yards. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

Is a free cancellation option available at Candlewood Suites - Syracuse Airport by IHG?

Candlewood Suites - Syracuse Airport by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites - Syracuse Airport by IHG?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport by IHG on Jun 14, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Candlewood Suites - Syracuse Airport by IHG?

This hotel is located in North Syracuse, close to Destiny USA, Empower Federal Credit Union Amphitheater at Lakeview, and Armory Square. You'll also find Onondaga Lake Park and Lake Onondaga within a short drive.

Is there parking available at Candlewood Suites - Syracuse Airport by IHG?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Candlewood Suites - Syracuse Airport by IHG include a casino?

No, Candlewood Suites - Syracuse Airport by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites - Syracuse Airport by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Candlewood Suites - Syracuse Airport by IHG?

Couples staying at this hotel will appreciate amenities like in-room massages and a kitchenette as well as a 24-hour gym.

Are there hot tubs at Candlewood Suites - Syracuse Airport by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites - Syracuse Airport by IHG have a restaurant that serves breakfast?

No, Candlewood Suites - Syracuse Airport by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites - Syracuse Airport by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Candlewood Suites - Syracuse Airport by IHG for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Candlewood Suites - Syracuse Airport by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Candlewood Suites - Syracuse Airport by IHG?

The closest major airport to Candlewood Suites - Syracuse Airport by IHG is Hancock Intl. Airport (SYR), which is 1.9 mi away (4 minutes by car).

Are there rooms with balconies at Candlewood Suites - Syracuse Airport by IHG?

No, there aren't any guestrooms at Candlewood Suites - Syracuse Airport by IHG that offer a balcony.

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.2
Rating 10 - Excellent. 258 out of 1003 reviews
Rating 8 - Good. 182 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 171 out of 1003 reviews
Rating 2 - Terrible. 244 out of 1003 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
A great stay, could not have been better. Clean , friendly staff. I would definitely recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Great room and Great staff as always. Love the kitchenette. Will stay again. Thanks again
Stayed 2 nights in Feb 2026
Verified

8/10 Good

jennifer L

Good room and the shuttle was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joni

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was courteous. I'm especially thankful for the shuttle service to the airport on 3 different occasions as I was working to unload busses at the airport. Thank you so much, I will definitely be staying again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. Close to the airport too
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Room was very nice.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sarah Jane

Liked: Cleanliness, amenities, property conditions & facilities
The room was under construction. It was 1/2 way done. Very nice for future. It was fine for what I needed. I arrived late and left early. Warm room. Close to airport.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gregory

It was ok
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice close Hotel to the airport and convenient paid parking that is less than the airport fees.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Layhla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff super nice and helpful
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Scott

Liked: Property conditions & facilities
Disliked: Amenities
The room smelled bad!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
Cold water in the shower but otherwise nice
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a teaming pile of dung this place is
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Alexis

Good enough, but absolutey dismal rooms with a screws
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable and heard no noises. Overall great stay.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Amenities
Room needed repairs Staff was ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The long term parking and shuttle ride was very convenient.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

GARY

Hotel being renovated room ac/heater made so much noise we couldn’t use it no hot water and the shower doors let water escape everywhere! Also told we had to bring all dirty towels to the front desk when leaving! Overall it was a crap stay! Would never stay there again
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and conveniently located near the airport. Shuttle is available to/from the airport. Free on-site parking.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness
Courteous, fast airport shuttle pick up and drop off. Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere clean and friendly staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy to find
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JODIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Comfortable and very spacious
Stayed 1 night in Aug 2025

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