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Candlewood Suites - Syracuse Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Interior
Exterior
Exterior
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Place, North Medical Family Practice
    ‪3 min drive‬
  • Place, Destiny USA
    ‪5 min drive‬
  • Place, Syracuse University
    ‪13 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪4 min drive‬

Room options

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (1 Queen Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

North Syracuse

Located within 2 miles (3 km) of North Medical Family Practice, Candlewood Suites - Syracuse Airport by IHG is within 3 miles (5 km) of AMF Syracuse Lanes. This 115-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • North Medical Family Practice - 3 min drive - 1.6 miles
  • Destiny USA - 5 min drive - 4.5 miles
  • Syracuse University - 13 min drive - 7.8 miles
  • JMA Wireless Dome - 14 min drive - 8.2 miles
  • New York State Fairgrounds - 16 min drive - 8.9 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪APlus at Sunoco - ‬3 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

At Candlewood Suites - Syracuse Airport by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a library.
Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, washers/dryers, and private yards. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
Liverpool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 3,180 reviews
$69 nightly
The price is $79
Apr 30 - May 1
Total with taxes and fees
Super 8 by Wyndham Liverpool/Syracuse North Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

Is a free cancellation option available at Candlewood Suites - Syracuse Airport by IHG?

Candlewood Suites - Syracuse Airport by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites - Syracuse Airport by IHG?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport by IHG on May 3, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Candlewood Suites - Syracuse Airport by IHG?

This hotel is located in North Syracuse, close to Destiny USA, New York State Fairgrounds, and JMA Wireless Dome. You'll also find Onondaga Lake Park and Lake Onondaga within a short drive.

Is there parking available at Candlewood Suites - Syracuse Airport by IHG?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Candlewood Suites - Syracuse Airport by IHG include a casino?

No, Candlewood Suites - Syracuse Airport by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites - Syracuse Airport by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Candlewood Suites - Syracuse Airport by IHG?

Couples staying at this hotel will appreciate amenities like in-room massages and a kitchenette as well as a 24-hour gym.

Are there hot tubs at Candlewood Suites - Syracuse Airport by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites - Syracuse Airport by IHG have a restaurant that serves breakfast?

No, Candlewood Suites - Syracuse Airport by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites - Syracuse Airport by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Candlewood Suites - Syracuse Airport by IHG for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Candlewood Suites - Syracuse Airport by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Candlewood Suites - Syracuse Airport by IHG?

The closest major airport to Candlewood Suites - Syracuse Airport by IHG is Hancock Intl. Airport (SYR), which is 1.9 mi away (4 minutes by car).

Are there rooms with balconies at Candlewood Suites - Syracuse Airport by IHG?

No, there aren't any guestrooms at Candlewood Suites - Syracuse Airport by IHG that offer a balcony.

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.2
Rating 10 - Excellent. 261 out of 1005 reviews
Rating 8 - Good. 187 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 168 out of 1005 reviews
Rating 2 - Terrible. 243 out of 1005 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Joyce

Stayed 1 night in Jan 2026

10/10 Excellent

Joni

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was courteous. I'm especially thankful for the shuttle service to the airport on 3 different occasions as I was working to unload busses at the airport. Thank you so much, I will definitely be staying again!
Stayed 3 nights in Jan 2026

6/10 Okay

Miriam

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was not very well clean. It was pretty gross actually.
Stayed 1 night in Jan 2026

8/10 Good

Gregory

It was ok
Stayed 1 night in Jan 2026

8/10 Good

April

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

8/10 Good

Thomas

Liked: Property conditions & facilities
Stayed 1 night in Jan 2026

4/10 Poor

Yolanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I hate that I have to give it a low rating bc the staff was amazingly friendly. However the facility itself was in very poor condition. The shower wasn't draining. I spotted some roaches. The walls had mold and poorly patched holes. The doors closed very loudly and the hotel is by a construction truck facility
Stayed 1 night in Dec 2025

6/10 Okay

Mandip

Stayed 1 night in Dec 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a teaming pile of dung this place is
Stayed 1 night in Jan 2026

4/10 Poor

Johanna

Stayed 1 night in Dec 2025

6/10 Okay

John

Traveled with family
Hotel is understaffed and things just take longer than is necessary. Van service to airport is marginal and vehicle too small. We had to get an UBER on our own. Room was clean and acceptable but many people seem to be living full time in hotel which is a bit unusual.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

4/10 Poor

Alexis

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I called for 20min the number I was given to get the shuttle to pick my family up and when the phone was finally answered the man was not pleasant at all. The room smells musty and is very outdated. Was charged 10.00 a day to park and had an extra day on and had to call yet again to get that fixed. Front office staff was not overly friendly. I have stayed a couple years ago and after this trip I will not be back.
Stayed 1 night in Jan 2026

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Cold water in the shower but otherwise nice
Stayed 1 night in Dec 2025

4/10 Poor

Nicholas

Stayed 1 night in Dec 2025

6/10 Okay

Jackie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Room needed repairs Staff was ok
Stayed 1 night in Dec 2025

8/10 Good

Michelle

Stayed 1 night in Dec 2025

8/10 Good

Robert, MAITLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was ok but there were police and ambulance taking care of an issue.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

4/10 Poor

melissa

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water in the shower . Hotel being renovated is understandable but not having hot water to shower is not…
Stayed 1 night in Dec 2025

10/10 Excellent

ralph

Stayed 2 nights in Nov 2025

8/10 Good

jennifer L

Good room and the shuttle was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Talon

Stayed 1 night in Dec 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was very nice.
Stayed 2 nights in Dec 2025

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