Just needed a short stay to take an early flight. Very accommodating and convenient
On line it shows Microwave fridge, but there is none in the room. They have puta broken & Dirty -Filthy Microwave in the Coffee area for public use. Please do not stay there.
This Hotel was horrible! It stunk of stale tar and nicotine from the moment you walked in. The room was awful. The sink was cracked and the floor was peeling up in the bathroom. The TV was from the 1970’s tiny on top of a closet. There weren’t enough towels 1 hand towel and 1 wash cloth for 2 people. The smell in the room was awful again stale tar and Nicotine. The rug looked disgusting. The curtains were dirty . We actually go there after 8 and we’re out yhe door by 6am. Will not use Orbitz ever again. They classified this as a a 4.5 hotel.
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Black mold on the window frame. All rooms had been smoked in and had cigarette burns. Hallway reeks of mildew and smoke. Carpets stained, ripped and worn through. Curtains ripped from channel. Mattress completely uneven, with springs showing. Walls scratched and pitted, furnishings damaged and delaminating. No airport shuttle, no elevator, no luggage assistance, slow to no wifi service. Tube tv set inoperable.
The price was right and it was comfortable, served the purpose
Reasonable price
This is lower than the worst hotel you can imagine. Non-smoking room is just very smoky. Window doesn't shut. AC smells like urine. They don't clean the room unless you ask them several times. Hotel employees are nasty and complain even you ask for towels/soaps. They give out the vacant rooms for homeless or criminals for lower rate after midnight. So lots of homeless people come by and make noise in the middle of night. Hallway smells like dirty public restroom. Pay $10 more and stay at ANY hotel other than this.
It was clean,but the property could use some tlc. The staff was okay, but not real friendly.
A more friendly front desk staff will be good. The staff communication abilities were limited and we met a pretty bend over senior citizen cleaning rooms, I just wonder how comfortable he felt. Good
I’ve been here for about a month now. It’s cheap and clean enough to get me through. My major issue is the staff. They are rude. I’m definitely making it my business to somehow contact the own, because this facility lacks customer services skills. Now the gentleman that works at the liquor store on Geddes should manage this place and not the current representatives.
Toilet clogged phone didn’t work. Dirty they don’t clean very well. Appliance are outdated and mattress was nasty
exellent at this price .good location clean and good service.
Tv was outdated. The room was very small, half the size of any other motel room.
Simply the worse hotel ive been and i travel on a weekly basis. Rude staff when i checked in super arogant agent. Kept checking one and my gf getting in and out of room as well blocked my access key 3x the 2 nights we were there so that i could go to desk and get it reset every time . when i asked for 2 towels i was told no by housekeeper that laughed at me and told that one was enough. 1st floor smelled like weed and cigs AC on unit 156 barely works and extremely loud. My list goes on I DO NOT RECOMEND THIS PLACE TO ANYONE!
The property was clean. The room was clean. There was no refrigerator and a microwave. A good cheap place to stay you get what you pay for.
Calling the hotel for pre-check-in was a nightmare. I was put on hold twice, 1st for 5 minutes while I listened to a guest going off on front desk man about horrible service 2nd time for a minute only to be told to call back later & hung up on. I called the morning of my scheduled stay to say that I would not be arriving until around 3am, just to keep my room. Front desk called me at 3:15am to ask where I was. Room was clean enough, but no fridge or microwave, no coffee maker, no.....well it had a bed & bathroom.
Smelled funny no elevators they take a 40 dollar deposit and hold it 5 days after you check out so be aware
Located within 2 miles (3 km) of Brooklawn Golf Course, Americas Best Value Inn East Syracuse places you within a few miles (5 km) of Palace Theater. This 95-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Guests can expect to find free WiFi and TVs with cable channels. Free long-distance calls, free local calls, and laptop-compatible safes are other standard amenities.
Guests of Americas Best Value Inn East Syracuse enjoy free WiFi in public areas, coffee in a common area, and an ATM. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a TV in a common area and a vending machine.
Just needed a short stay to take an early flight. Very accommodating and convenient
On line it shows Microwave fridge, but there is none in the room. They have puta broken & Dirty -Filthy Microwave in the Coffee area for public use. Please do not stay there.
This Hotel was horrible! It stunk of stale tar and nicotine from the moment you walked in. The room was awful. The sink was cracked and the floor was peeling up in the bathroom. The TV was from the 1970’s tiny on top of a closet. There weren’t enough towels 1 hand towel and 1 wash cloth for 2 people. The smell in the room was awful again stale tar and Nicotine. The rug looked disgusting. The curtains were dirty . We actually go there after 8 and we’re out yhe door by 6am. Will not use Orbitz ever again. They classified this as a a 4.5 hotel.
On behalf of our team, we sincerely thank you for taking the time to leave us your comments as all guest feedback is our best asset when it comes to positive improvement. We always strive to provide quality accommodations to our guests, so it's unfortunate that this was not the case for you. Your feedback has been forwarded to our team so we can address your concerns promptly. We wish you safe and happy travels on the road ahead
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Dear Walter,We are sorry that you had an unsatisfactory experience during your time with us. Our team is always looking for ways to improve, so we kindly ask that you reach out to us to discuss what we could've done to improve your stay. Thank you for allowing us to host you, and we hope you have safe travels.
Black mold on the window frame. All rooms had been smoked in and had cigarette burns. Hallway reeks of mildew and smoke. Carpets stained, ripped and worn through. Curtains ripped from channel. Mattress completely uneven, with springs showing. Walls scratched and pitted, furnishings damaged and delaminating. No airport shuttle, no elevator, no luggage assistance, slow to no wifi service. Tube tv set inoperable.
Dear Darrell, We're distressed to read about your unfortunate experience. However, we appreciate you letting us know where we fell short, as this will enable us to reflect and improve. Please accept our sincere apologies for any inconvenience and disappointment during your visit. Rest assured, your feedback means a lot to us as we constantly strive to improve and grow in all areas. It is our hope that you will consider giving us another chance in the future to impress you.
The price was right and it was comfortable, served the purpose
Reasonable price
This is lower than the worst hotel you can imagine. Non-smoking room is just very smoky. Window doesn't shut. AC smells like urine. They don't clean the room unless you ask them several times. Hotel employees are nasty and complain even you ask for towels/soaps. They give out the vacant rooms for homeless or criminals for lower rate after midnight. So lots of homeless people come by and make noise in the middle of night. Hallway smells like dirty public restroom. Pay $10 more and stay at ANY hotel other than this.
- I moved some words around. The sentences were fine on their own, but it just sounded like a bunch of repetitive platitudes. Also added a line about using their feedback to improve
It was clean,but the property could use some tlc. The staff was okay, but not real friendly.
A more friendly front desk staff will be good. The staff communication abilities were limited and we met a pretty bend over senior citizen cleaning rooms, I just wonder how comfortable he felt. Good
We always strive to provide quality accommodations to our guests, so it's unfortunate that this was not the case for you. Your feedback has been forwarded to our team so we can address your concerns promptly. We wish you safe and happy travels on the road ahead.