The hotel was filthy. There was no hand soap in bathrooms: hotel should have found other options if order was late. The night staff were very friendly, but person on duty during the day was UNHELPFUL and UNAPOLOGETIC. This was an extremely disappointing stay, and not at all worth what we paid.
It’s ok but nice rooms and a great bed would stay again
clean stay , friendly staff for a business trip , highly recommended.
It was convenient to where we needed to spend time.
Had a good trip my room was great bed felt comfortable the people there were friendly.
This suite room was more than we needed for a weekend stay, but nice to have a refrigerator, sink and microwave. the bed was comfortable and very clean. It was not the most up to date hotel, but very nice and no problems with the room. We did have issues with check out and the wrong credit card being charged for my stay at the hotel. Waiting for a credit on my card, but don't expect it to be a problem. would stay there again.
Came in to get away from work and enjoyed a relaxing time. I will use them again when I need to hide from the world.
Basic hotel was clean and quiet. A good value for the money. It is pet friendly, and the extra space in the "suites" provided room for a dog crate.
older TV, no daily room service, no breakfast or hot coffee in the lobby
great location close to area i was working in, above average size rooms, very QUIET which was nice
We were taking my parents to syracuse for a family reunion and they required a room that was handicap accessable the accomadations were perfect not to mention how handy the stove and fridge complete with untensils were. Very clean great staff one of the best Ive stayed at in a while!
Clean room in reasonably good repair (some cabinet doors in the kitchen could use tightening). Good bed equipped with three (mainly empty) pillows. Great water pressure in the shower.
Came to Syracuse for daughters graduation from SU, the hotel was in a great location, the staff was great, the room was clean, quiet, and efficent for our needs. The microwave in the room didn't work and within a few minutes the staff brought in another one. This was my first stay at candlewood, but When I travel I will be looking for this hotel chain for all further stays.
Good value & well located for shopping at the malls
Average stay
Hotel is in convenient location near the NYS Thruway. Room was spacious, clean, and included a kitchen and desk. They have a nice pantry open 24 hours. I would stay here again. If you choose Candlewood Suites in Syracuse note that there are two locations, this one at Carrier Circle and another one at the Airport.
While it seemed that one staff member was trying to do it all by herself, our stay was really great. Easy check-in; excellent center for food needs, location convienent to everything in the city (easy access to highways and city attractions). We would return here repeatedly.
Located within a mile (2 km) of Brooklawn Golf Course, Candlewood Suites East Syracuse - Carrier Circle, an IHG Hotel is within 3 miles (5 km) of Palace Theater. This 92-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
The 92 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free newspapers, and free local calls are also standard. Weekly housekeeping is available.
At Candlewood Suites East Syracuse - Carrier Circle, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
The hotel was filthy. There was no hand soap in bathrooms: hotel should have found other options if order was late. The night staff were very friendly, but person on duty during the day was UNHELPFUL and UNAPOLOGETIC. This was an extremely disappointing stay, and not at all worth what we paid.
It’s ok but nice rooms and a great bed would stay again
Thank you for the positive feedback. We are glad you are pleased with your stay. We look forward to your future stays.
clean stay , friendly staff for a business trip , highly recommended.
Thank you so much for taking the time to write such a great review! I will be sure to share this with our team as we all take pride in our work and guest satisfaction! Have a great day!
It was convenient to where we needed to spend time.
Thank you for your feedback. It was a pleasure having you as our guest!
Had a good trip my room was great bed felt comfortable the people there were friendly.
Thank you for your feedback! We hope to have you as our guest again! :)
This suite room was more than we needed for a weekend stay, but nice to have a refrigerator, sink and microwave. the bed was comfortable and very clean. It was not the most up to date hotel, but very nice and no problems with the room. We did have issues with check out and the wrong credit card being charged for my stay at the hotel. Waiting for a credit on my card, but don't expect it to be a problem. would stay there again.
Came in to get away from work and enjoyed a relaxing time. I will use them again when I need to hide from the world.
Dear Valued Guest, Thank you for choosing us and for giving us a great rating. I hope we have the pleasure of serving you again soon. Best regards, Abdul Muqeet Hotel General Manager