Hilton Garden Inn Syracuse

3.0 star property
Hotel with free parking, in the vicinity of Syracuse University

Choose dates to view prices

Photo gallery for Hilton Garden Inn Syracuse

Lobby lounge
Reception
Lounge
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
6004 Fair Lakes Rd, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪1 min drive‬
  • Place, Syracuse University
    ‪9 min drive‬
  • Place, JMA Wireless Dome
    ‪11 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

1 King Bed Junior Suite With Sofabed Nosmoke

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 3

King Room With Mobility Accessible Bathtub

  • Sleeps 2

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 4

Premium Queen Room with Two Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

One-Bedroom King Suite with Whirlpool

  • Sleeps 3

Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Mobility Access King Room with Roll in Shower

  • Sleeps 2

One king one bedroom whirlpool suite

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One king bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 1 King Bed

Accessible one king bed room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

One king bed junior suite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

One king bed with sofabed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Two queen beds

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

East Syracuse

Hilton Garden Inn Syracuse places you within a 15-minute drive of popular attractions such as Erie Canal Museum and The Oncenter. This 3-star hotel welcomes guests with 100 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Brooklawn Golf Course - 1 min drive - 1.6 miles
  • Destiny USA - 7 min drive - 8.1 miles
  • Syracuse University - 9 min drive - 11.1 miles
  • Landmark Theatre - 10 min drive - 10.7 miles
  • JMA Wireless Dome - 11 min drive - 11.2 miles

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Albany Intl. Airport (ALB) - 129 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Cardinal Health - ‬4 min drive
  • ‪John & Sons Fly Road Market - ‬16 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Barbagallo's Express Mart - ‬2 min drive

About this property

Hilton Garden Inn Syracuse

Hotel with free parking, in the vicinity of Syracuse University
Guests staying at Hilton Garden Inn Syracuse enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and a business center.
42-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and toothbrushes and toothpaste. Sofa beds, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Wild Goose Pub

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Syracuse?

Hilton Garden Inn Syracuse offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Syracuse?

As of Jan 24, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Syracuse on Feb 15, 2026 start from $110.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn Syracuse?

This hotel is located in East Syracuse, close to JMA Wireless Dome and Destiny USA. You'll also find Brooklawn Golf Course and Palace Theater within a short drive.

Is there parking available at Hilton Garden Inn Syracuse?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Syracuse feature a casino?

No, Hilton Garden Inn Syracuse doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Syracuse?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Hilton Garden Inn Syracuse?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Syracuse have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Garden Inn Syracuse have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Syracuse serves a cooked-to-order breakfast for a surcharge each morning at Wild Goose Pub.

Will Hilton Garden Inn Syracuse allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Syracuse for a fee of USD 50 per accommodation, per stay. A deposit of USD 150.00 per stay is collected.

Are there connecting rooms at Hilton Garden Inn Syracuse?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hilton Garden Inn Syracuse?

The closest major airport to Hilton Garden Inn Syracuse is Hancock Intl. Airport (SYR), which is 7.5 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Hilton Garden Inn Syracuse?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Syracuse.

Does Hilton Garden Inn Syracuse have a wedding venue?

Take advantage of the wedding venue at Hilton Garden Inn Syracuse if you plan to say "I do" during your trip.

Hilton Garden Inn Syracuse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ewa

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Diana, Naples

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The TV service in the room is a little outdated compared to other places I've stayed, (no channel guide, no streaming apps), but everything else during the stay was perfect. They did tell me that they are going to be doing a TV service upgrade though.
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and welcoming. Breakfast was great room was cozy
Stayed 1 night in Oct 2025

8/10 Good

Amy Joseph

Traveled with family
Liked: Staff & service
While my room was fairly clean, the bathroom in my daughter's room was less than clean. We were disappointed to find that there was no recycling bins in the hotel. Staff were friendly and helpful however.
Stayed 3 nights in Oct 2025

10/10 Excellent

john paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Especially Colleen!
Stayed 3 nights in Oct 2025

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay, convenient and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy, Sibley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Elaine

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice here!!! I got to the hotel after a day of hiking, very sore. I booked the r hotel hoping to use the hot tub, however it was out of service. I was offered an upgraded room with a jacuzzi tub since I note that I drove out of my way to stay there for the hot tub. The front desk didn't have to do that, however, I greatly appreciated it! The wings at the hotel bar were great. I found the property to be safe and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Sep 2025

8/10 Good

Carlaya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Great quiet location.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Bed and pillows were comfortable. Temperature was good. Easy to get to. No free breakfast but coffee was good. Would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Dayna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet, and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was 1 room that we were put in smelled like smoke but they moved us.
Stayed 2 nights in Sep 2025

10/10 Excellent

regine

Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy, Sibley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

6/10 Okay

Edna

Traveled with family
Disliked: Property conditions & facilities
Poor organization at breakfast hours, room outdated and dirty.
Stayed 4 nights in Aug 2025

6/10 Okay

Justin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Advertised hot tub…out of order

Over all the stay was decent, nice room and good breakfast. However we booked this hotel which was higher priced than many as it was advertised as having a pool and hot tub. The pool was ok but the hot tub was empty and caution tapped off. If we would have know the hot tub was out of order we would have saved $50+ and stayed elsewhere.
Stayed 1 night in Aug 2025

2/10 Terrible

Jesus

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

This hotel is a little off the beaten path (though easy access to the highway), so it was great to find that it had a restaurant/bar. The staff was very nice, and our room and the hotel in general were clean. Small signs of wear here and there, but nothing alarming.
Stayed 1 night in Aug 2025

6/10 Okay

Courtney

Liked: Staff & service
Stayed 2 nights in Aug 2025