Hilton Garden Inn Syracuse

3.0 star property
Hotel with free parking, in the vicinity of Syracuse University

Choose dates to view prices

Photo gallery for Hilton Garden Inn Syracuse

Lounge
Indoor pool
One king one bedroom whirlpool suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Reception
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Pool
  • Bar
  • Breakfast available

Explore the area

View in a map
6004 Fair Lakes Rd, East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪8 min drive‬
  • Place, JMA Wireless Dome
    ‪11 min drive‬
  • Place, Syracuse University
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

One king one bedroom whirlpool suite

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One king bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 1 King Bed

Accessible one king bed room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

One king bed junior suite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

One king bed with sofabed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Two queen beds

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

East Syracuse

Hilton Garden Inn Syracuse places you within a 15-minute drive of popular attractions such as Erie Canal Museum and The Oncenter. This 3-star hotel welcomes guests with 100 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Destiny USA - 8 min drive - 8.5 miles
  • The Oncenter - 10 min drive - 10.5 miles
  • Landmark Theatre - 11 min drive - 10.7 miles
  • JMA Wireless Dome - 11 min drive - 11.2 miles
  • Syracuse University - 12 min drive - 11.2 miles

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Albany Intl. Airport (ALB) - 129 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪John & Sons Fly Road Market - ‬16 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Barbagallo's Express Mart - ‬2 min drive
  • ‪Burger King - ‬4 min drive

About this property

Hilton Garden Inn Syracuse

Hotel with free parking, in the vicinity of Syracuse University
Guests staying at Hilton Garden Inn Syracuse enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and a business center.
42-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and toothbrushes and toothpaste. Sofa beds, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Wild Goose Pub

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Syracuse?

Hilton Garden Inn Syracuse offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Syracuse?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Syracuse on Dec 14, 2025 start from $110.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn Syracuse?

This hotel is located in East Syracuse, close to JMA Wireless Dome and Destiny USA. You'll also find Brooklawn Golf Course and Palace Theater within a short drive.

Is there parking available at Hilton Garden Inn Syracuse?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Syracuse feature a casino?

No, Hilton Garden Inn Syracuse doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Syracuse?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Hilton Garden Inn Syracuse?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Syracuse have a hot tub?

Yes, this hotel has a spa tub.

Does Hilton Garden Inn Syracuse have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Syracuse serves a cooked-to-order breakfast for a surcharge each morning at Wild Goose Pub.

Will Hilton Garden Inn Syracuse allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Syracuse for a fee of USD 50 per accommodation, per stay. A deposit of USD 150.00 per stay is collected.

Does Hilton Garden Inn Syracuse have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hilton Garden Inn Syracuse?

The closest major airport to Hilton Garden Inn Syracuse is Hancock Intl. Airport (SYR), which is 7.5 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Hilton Garden Inn Syracuse?

No, at Hilton Garden Inn Syracuse, there aren't any guestrooms that list a balcony.

Does Hilton Garden Inn Syracuse have a wedding venue?

Take advantage of the wedding venue at Hilton Garden Inn Syracuse if you plan to say "I do" during your trip.

Reviews

Hilton Garden Inn Syracuse Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 534 out of 1004 reviews
Rating 8 - Good. 288 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

Reviews

6/10 Okay

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service
This is a quiet location however dining options are limited. Restaurant on site has very limited menu especially for kids.
Stayed 1 night in Aug 2025

4/10 Poor

Christine

Traveled with family
Liked: Staff & service
I booked this hotel specifically because it had a nice looking pool and a hot tub. I was there with my daughter moving her back to Syracuse, and we thought the hot tub and pool would be fun after a long day of move-in and setting up. We arrived at the hotel to find that the hot tub was empty with caution tape over it. Additionally, the pool was disgustingly filthy. I took a video because I couldn't believe the look of it. Aside from the peeling brown whatever on the bottom, the top of the pool had a film on it. Very clearly was a film. There was also a lot of hair floating throughout the pool. The room was okay, but the bathtub looked gross as well. The best part of our stay was the Gabby (Gabi?) our sever at the onsite restaurant. The food there was quite good. I booked this hotel for the pool and hot tub, and neither were usable.
Stayed 1 night in Aug 2025

6/10 Okay

Theresa

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is a little bit run down. Not the standard I expect at a Hilton hotel the sheets had tears in them too.
Stayed 3 nights in Aug 2025

4/10 Poor

Asaduzzaman, Toronto

Disliked: Cleanliness, property conditions & facilities
The surrounding area is not bad. The room was poorly maintained, needs renovation. Bath tab was too old.
Stayed 1 night in Aug 2025

10/10 Excellent

Terrance

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

4/10 Poor

Jennifer

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stained carpet in the elevator with a bad smell. We loved that the hotel was out of the way and quiet. We loved the pond and ducks. The staff was excellent--especially the lady who served us breakfast. We loved that the chef is the one who delivered our breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Allan

Stayed 1 night in Jul 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Disappointed that breakfast was not included. Pretty pricey for no breakfast. And 15.99 for a cold breakfast is a bit much!
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph, Chicago

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
The place was modern and clean. The room was large and the beds were comfortable and met our needs for maintaining our electronic devices. I didn't feel like I had to inspect the beds before sitting on them. The shower curtain was ripped and should have been replaced before we arrived.
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good

Hotel was clean, friendly staff. Rooms a little dated. But very clean! Would stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Moath

Stayed 1 night in May 2025

6/10 Okay

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Lester, Paradise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

4/10 Poor

KATHE

Ice cold floor. Bogs in bathroom.
Stayed 2 nights in Jul 2025

8/10 Good

Beverly A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities for a one night stay
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy, Brooklyn

Great Hotel, nice warm bar, library wood, rooms are clean and comfortable beds, pillows.
Stayed 1 night in Jul 2025

6/10 Okay

Autumn

Traveled with partner
Liked: Staff & service
Wasn’t a bad stay, can’t really use pool or hot tub as several kids are in it day in day out. Gym was nice, the food at the bar was great, you’d expect $10 chicken tenders and fries would be cheaply made but it was 100% delicious, great seasoning. As for the area around the hotel, not much to do the best place I went was green lakes
Stayed 2 nights in Jun 2025

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very clean but the bed needs replacing. Unless the twang from worn out springs is a musical feature
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 1 night in Jun 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was weird was the continental breakfast was not included, there was 2 waters in our room but you had to pay for them- they were just regular small waters. At least upgrade to fancy water. Also there was a kuerig, but they only gave us decaf coffee. Other than that it was a great place to stay. Clean, friendly, and safe.
Stayed 1 night in Jun 2025

10/10 Excellent

Justice

Stayed 1 night in Jun 2025